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Reviews of Sonesta Select Atlanta Airport

3 out of 5
Sonesta Select Atlanta Airport
3399 International Boulevard, Hapeville, GA

Reviews

8.2

Very Good

Rating 10 - Excellent. 345 out of 716 reviews" "
Rating 8 - Good. 217 out of 716 reviews" "
Rating 6 - Okay. 76 out of 716 reviews" "
Rating 4 - Poor. 36 out of 716 reviews" "
Rating 2 - Terrible. 42 out of 716 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021

8/10 Good

Carroll Micheal

Stayed 2 nights in Jun 2021

10/10 Excellent

Devaunte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Oct 2021

4/10 Poor

Tristian

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
They pictures here on Expedia are not of this hotel. The hotel itself is old and extremely outdated. The pool was closed and green. The restaurant wasn’t open. Overall the hotel needs a renovation and I would not stay again until it is.
Stayed 1 night in Sep 2021

10/10 Excellent

Lorinda

Stayed 2 nights in Aug 2021

10/10 Excellent

Zach

Stayed 3 nights in Aug 2021

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was excellent. Very friendly and helpful. The room was very spacious and clean. Overall I am pleased with our stay. The only complaint I have is that there are no restaurants within walking distance and the hotel could use some updating. Also I did not care for the additional 50.00 deposit that I was charged on my card for incidentals. Even though the deposit was refundable, it was not discussed during my booking with orbitz and I have to wait up to 7 days for it to be released to my card. This made no sense to me especially since they had my card on file. This definitely needs to be discussed during the booking process.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay for Lakewood Concerts
Staff was very friendly. Clean room and great amenities.
Stayed 1 night in Aug 2021

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Elise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean pleasant staff. Definitely booking again
Stayed 6 nights in Aug 2021

10/10 Excellent

Caprice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and hotel staff was super friendly and always willing to help at anytime. I thank each person who helped me during my stay. I will be returning in the future!!!!
Stayed 2 nights in Aug 2021

2/10 Terrible

Brocc

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s decent. No complaints, wish they served breakfast.
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
covers had blood on them and cigarettes burns on covers
Stayed 2 nights in Aug 2021

10/10 Excellent

Tanisha

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great place to stay very clean and cozy. The staff’s customer service was immaculate.
Stayed 2 nights in Aug 2021

8/10 Good

Kevin A

Stayed 2 nights in Aug 2021

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was secure and I felt safe in the parking lot at night
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel .
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 5 nights in Jul 2021

2/10 Terrible

Greg

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I did not care for the hotel I truly did not like it and will not be staying there again.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
couldn't find the place, no sign nothing
Stayed 1 night in Jul 2021

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and comfortable stay.
We got stuck at Atlanta Airport for the night. We booked on line and headed to the hotel. Comfortable stay. Clean rooms. We are happy with our stay. The airport shuttle is a big plus.
Stayed 1 night in Jul 2021

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel had no lighted signs for me to find at midnight after my plane landed. I was lucky to stumble upon it and see the doormat that shows before I walked in. They proudly showed serving Starbucks, but had no one to serve it in the morning. Only vending machine
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is in good condition. The neighborhood is not the best however it is undergoing redevelopment. Staff was very nice.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
It was really good
Stayed 6 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleased that it had two beds AND a sofa bed. It's hard to find a hotel room to accommodate four children. I was displeased with the 'no breakfast' even though the website stated that a bagged breakfast will be provided.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
5 🌟
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I have NOTHING bad to say…… absolutely will stay AGAIN when back in Atlanta
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great customer service from Joy.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Staff was very kind and attentive. Room was alright until.. I found a roach in the bathroom. Very noisy guests which is not really their fault but not at all pleasant. We were moved to another floor/room. It was much cleaner and less noisy.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The property was great but it needs to be updated. Also, I kept finding ants all over the room. Wasn’t bad but it wasn’t the upscale quality I’m used to. The one thing I loved was my room had a balcony(although it was dirty) and the staff was so nice and helpful.
Stayed 3 nights in Jul 2021

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a excellent stay I would definitely stay with them again
Stayed 3 nights in Jul 2021

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Wendy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk was very friendly but when booking the website did not advertise the restaurant inside is shut down due to covid and the pictures are deceiving. The hallway smelled like pot and the road noise was awful. The last night we were woken up by the fire alarm probably from someone smoking pot. There was chewed gum found on the floor. The pool had algae growing in it and an old bandaid. Housekeeping doesn’t come to empty your trash or give you fresh towels you have to go ask for it yourself. Very disappointed. Would not stay here again.
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Halls were a little smoky-smelling with stained carpets, but the room was nice. Only drawback was really bad car noise from the very nearby highway. Make sure you ask for a room on the non-highway side.
Stayed 1 night in Jul 2021

8/10 Good

Dionne

Traveled with family
Liked: Property conditions & facilities, room comfort
Convenient!!
Stay was ok a little noisy late in the night. Room was clean just wish it was microwaves in the rooms.
Stayed 2 nights in Jul 2021

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
Very clean, nice pool, nice lobby, nice area around the pool. My new go-to hotel in Atlanta.
Stayed 2 nights in Jul 2021

2/10 Terrible

james

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
11 CARS WERE BURGLARIZED
WARNING DO NOT STAY HERE My car along with 11 others were vandalized and burglarized. Windows broken and property stolen. I paid for parking with a reasonable expectation of safety and security but I and several other guests woke up to a horrific scene the next morning. NO compensations were made on site and I was charged for my stay. The corporate office denied liability because of the signage posted in the dimly lit parking lot. I have yet to be contacted by anyone from corporate office
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the ai4
Stayed 1 night in Jul 2021

2/10 Terrible

Chung

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the room setup , and par
Stayed 4 nights in Jul 2021

4/10 Poor

Quantia

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveler

Stayed 4 nights in Jul 2021