Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Days Inn by Wyndham College Park Airport Best Road

2 out of 5
Days Inn by Wyndham College Park Airport Best Road
4505 Best Rd, I-85S Exit 71, College Park, GA

Reviews

5.8
Rating 10 - Excellent. 236 out of 1003 reviews" "
Rating 8 - Good. 159 out of 1003 reviews" "
Rating 6 - Okay. 160 out of 1003 reviews" "
Rating 4 - Poor. 153 out of 1003 reviews" "
Rating 2 - Terrible. 295 out of 1003 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service
new faces at the front desk, but this location is still a bang for your buck.
Stayed 1 night in Apr 2024

10/10 Excellent

konrad

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Front desk staff very accommodating and nice. Like the snacks and beverages for purchase in the lobby.
Stayed 1 night in Apr 2024
Response from Days inn customer care team on Apr 23, 2024
Dear Konrad, Thank you so much for leaving us a fantastic review about your recent stay with us. We’re thrilled to hear that you enjoyed our customer service and snacks/ beverages. We look forward to serving you again soon!Regards Days inn customer care team

8/10 Good

Wrandell

Liked: Cleanliness, staff & service
Airport
Stayed 1 night in Feb 2024
Response from Customer Care Team on Apr 22, 2024
Dear Wrandell, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards, Days InnCustomer Care Team

8/10 Good

Marcus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good Vibes and Safe Place
Stayed 1 night in Apr 2024
Response from Days inn Customer Care team on Apr 19, 2024
Dear Marcus, Thank you for the 4 star on your review. We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon.Regards Days inn Customer Care team

10/10 Excellent

David

Great staff
Stayed 2 nights in Apr 2024
Response from Guest Experience Team on Apr 15, 2024
Dear David, we're delighted to hear that you had a positive experience with our staff! Providing exceptional service is a cornerstone of our hospitality, and we're thrilled that our team made a positive impression on you during your stay. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our staff members. Thank you for choosing to stay with us, and we look forward to welcoming you back for another excellent experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Best Regards, Days InnCustomer Care Team

6/10 Okay

Chris

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Tried to book the closest, least expensive place to the airport, but it was still a $25 cab ride away, not < 1 mi as advertised. The hotel shuttle only able to go to domestic flights on the way back. Front desk behind bullet proof glass.
Stayed 1 night in Apr 2024
Response from Days inn customer service team. on Apr 14, 2024
Dear Chris, Thank you very much for your candid review of your recent shuttle service experience. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we are deeply apologize that you can able to use our shuttle service on the way back to domestic airport. Just for the note, we are providing the shuttle services both way for to pickup and drop off to the domestic airport. Please use our complimentary service in your future stay with us.Regards Days inn customer service team

2/10 Terrible

Lee Ann

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the dirtiest and smelly hotel. The shower was stained and dirty as well as the bed covers. It was so disgusting that i slept in my clothes and we left at 4 am
Stayed 1 night in Apr 2024
Response from Days inn customer care team on Apr 13, 2024
Dear Ann, Thank you for the feedback on your current stay. We are extremely sorry to hear that we did not able to make your stay enjoyable. I will personally talk to my housekeeper team and address all the point about the room with them. We will do our best to make your stay happy in your future stay.Regards Days inn customer care team

4/10 Poor

Kimberly

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
This place had a comfortable bed and pillows. The air conditioner worked wonderfully. It appeared clean and tidy. After getting out of the shower, however, I discovered that the floors, while swept clean, were far from clean. I walked from the shower to the bed (approximately 10 feet) barefoot (because I had just gotten out of the shower) and the bottom of my feet had turned BLACK! I was disgusted. I had to rewash my feet before I could put my socks on. Furthermore, do not expect to get much sleep as this property is located fairly close to the airport and has NO soundproofing.
Stayed 1 night in Apr 2024
Response from Days inn customer care team on Apr 13, 2024
Dear Kimberly, Thank you for providing the honest feedback of your stay. We glad to hear that you had a good experience in our property but, at the same time , we are deeply apologize about your experience on the floor. I will talk this about my housekeeping team and take a steps to improve it and we will try to make your future stay enjoyable. Regards Days Inn Customer Care Team

6/10 Okay

Michael

Business traveler
Disliked: Amenities
No real breakfast, just precooked waffles. Juice machine out of order
Stayed 2 nights in Apr 2024
Response from Days inn customer care team on Apr 12, 2024
Dear Michael, Thank you for taking the time to give us a feedback. We take every guest concern seriously and try to improve accordingly. Our juice machine was broke down and we were waiting for new machine delivery. We just got new machine for the Apple and orange juice. I hope you will enjoy our services for your further stay with us.Warm regards,Days inn customer care team

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and organized!! Affordable prices and great staff
Stayed 1 night in Apr 2024
Response from Days Inn Support Team on Apr 10, 2024
Dear Kimberly, Thank you for providing such a wonderful review. Your response is very important for us. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.Warm regards,Days Inn Support Team

2/10 Terrible

Llaracel

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I would not advise you to book here at all , out of the four nights that we stay there, they only clean our room once and that’s because I had to call the front desk to get clean towels, and they kinda have fast clean the room. The sink was still dirty they didn’t even sweep the room. I had to call the front desk to get a broom and sweep it myself. And false advertising to Posley there’s free breakfast. There’s no free breakfast besides coffee and a piece of bread. That’s about it. If you want to risk it, then that’s on you, but I will not give it a good rating for the bad experience that I had there.
Stayed 4 nights in Apr 2024
Response from Days inn support team on Apr 9, 2024
Dear Liaracel, Thank you for taking time to provide honest review about your stay. We are deeply apologize for your recent stay experience. We will forward this to our housekeeping team and give them training for proper cleaning the rooms. Our promise is to continue provide excellent service to all our guest. we always working on it to improve daily. Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit. Regards,Days Inn Support Team

2/10 Terrible

Chamya

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Please don’t stay if you hate the smell of old cigarettes and OCD ! Especially if you plan to shower !!!!! The wall over your head going to freak you out !!! But YOU GET WHAT YOU PAY FOR MY FELLOW AMERICAN CITIZENS !!!! Thanks for the shuttle service to the airport and the staff’s great customer service !! Oh and I had to move my first room due to stained sheets and the new room sheets were WORST I almost cried trying to sleep for the 2hrs I did !!
Stayed 1 night in Apr 2024
Response from Days inn support team on Apr 9, 2024
Dear Chamya, thank you for your feedback. It is very important for our business. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. Please let us know if there is anything else we can do to make your future visit more comfortable. Warm regards, Days inn support team.

2/10 Terrible

Zohaib

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets and bed were dirty. Floor was sticky. Planes go literally overhead every 3 minutes.
Stayed 1 night in Apr 2024
Response from Days inn customer care team on Apr 9, 2024
Dear Zohaib, we are appreciated for giving us your precious time and providing honest review. Please accept our sincerest apologies for your unhappy experience. We will address this problem to our housekeeping team and we will take steps to improve accordingly. Please let us know what we can do better to improve your future stay with us.Warm regards,Days inn customer care team

2/10 Terrible

Abraham

Stayed 1 night in Apr 2024
Response from Days inn support team on Apr 9, 2024
Dear Abraham, we are deeply apologize for your unpleasant recent stay at our location. We are trying our best to give excellent customer service to each and every guest. Please let us know further details, how we can make your stay enjoyable.RegardsDays inn support team

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 8, 2024
Dear Elijah, thank you for taking the time to share your feedback! We're delighted to hear that you had a pleasant experience during your stay with us. Our team strives to provide excellent service and amenities to ensure that every guest has a comfortable and enjoyable stay. If there's anything specific you particularly enjoyed or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon! Best Regards, Days InnCustomer Care Team

10/10 Excellent

Marcus

Stayed 2 nights in Mar 2024
Response from Customer Care Team on Apr 4, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Marcus

Stayed 2 nights in Mar 2024
Response from Customer Care Team on Apr 4, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 Terrible

Nuria

Disliked: Cleanliness, staff & service, property conditions & facilities
So dirty, blood in the sheets and curtains, hair in the towels, sticky floor and a terrible bathroom.
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 4, 2024
Dear Nuria, we are deeply sorry to hear about your disappointing experience during your stay. Providing a clean and comfortable environment for our guests is our top priority, and it's clear that we fell short of this commitment during your visit. We sincerely apologize for the cleanliness issues you encountered with blood in the sheets and curtains, hair in the towels, and a sticky floor, as well as the subpar condition of the bathroom. This is not reflective of our standards, and we are taking immediate action to share these concerns with our housekeeping and maintenance teams to ensure such lapses do not occur in the future. Additionally, we apologize if our staff did not provide the level of service you deserve, and we will be conducting further training to improve our service standards. We understand the importance of a positive guest experience, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved stay in the future. Please don't hesitate to reach out to us directly if you have any further concerns or if there's anything else we can do to address your feedback.Best Regards, Days InnCustomer Care Team

4/10 Poor

Camila

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 4, 2024
Dear Camila, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Days InnCustomer Care Team

2/10 Terrible

Darlene

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was the nastiest hotel we've ever stayed at. The floor was filthy, i've seen thicker bed sheets on homless people living on the streets. The sink didn't drain well, therefore when you brushed your teeth the residue was left on the sides of the sink once the sink finally drained. We didn't shower because we didn't want to stand in dirty water when the tub wouldn't drain. Someone needs to look into this place.
Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 1, 2024
Dear Darlene, we sincerely apologize for the disappointing experience you had during your stay. Your feedback is invaluable to us, and we take cleanliness and guest satisfaction very seriously. We will investigate the issues you've raised with our housekeeping and maintenance teams to ensure that they are promptly handled. Please know that this is not indicative of the standards we strive to uphold, and we appreciate you bringing it to our attention. If there is anything we can do to make it right or if you would like to discuss your experience further, please feel free to contact us directly.Best Regards, Days InnCustomer Care Team

2/10 Terrible

Abdulelah

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smells and the bathroom very narrow and old. Breakfast was terrible just white toast and serve only from 6:00 am to 9:am. No juice, nothing.
Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 1, 2024
Dear Abdulelah, we apologize for the inconvenience and disappointment you experienced during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and we regret that we fell short of your expectations. Your feedback regarding the room condition, breakfast options, and service will be shared with our team to ensure improvements are made. We appreciate your honesty and will work diligently to enhance the quality of our accommodations and services. If you would like to discuss your experience further or if there is anything we can do to make it right, please don't hesitate to reach out to us directly. Best Regards, Days InnCustomer Care Team

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 9 nights in Feb 2024
Response from Customer Care Team on Apr 1, 2024
Dear Keith, thank you for your feedback. We're sorry to hear that your experience with us was just okay. We strive to provide all of our guests with exceptional service and accommodations, so if there's anything specific that you feel we could improve upon, please don't hesitate to let us know. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future. If you decide to give us another chance, we'll do our best to ensure that your next stay is more enjoyable.Best Regards, Days InnCustomer Care Team

10/10 Excellent

tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 1, 2024
Dear Tom, thank you for your feedback! If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We're here to help!Best Regards, Days InnCustomer Care Team

4/10 Poor

Richard

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Advertised breakfast, but had none. Staff said the owner shows "free breakfast" on booking sites to get more business, but then they have to deal with the angry guests who expected breakfast. "Non-smoking" rooms had smoke and other smells.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on Apr 1, 2024
Dear Richard, we sincerely apologize for the inconvenience you experienced during your stay. It's disappointing to hear that the advertised breakfast was not provided and that there were issues with the cleanliness and amenities in your room. This does not reflect the level of service and quality we aim to provide. We will share these concerns with our staff and management to ensure that such discrepancies are rectified and do not recur in the future. Your feedback is valuable to us, and we appreciate you bringing these issues to our attention. If you give us another opportunity, we will strive to make your next stay with us a much more positive experience. Best Regards, Days InnCustomer Care Team

6/10 Okay

Marcus

Disliked: Amenities
It could be a little cheaper for the quality but overall it's ok.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on Mar 27, 2024
Dear Marcus, thank you for sharing your feedback with us following your recent stay. We appreciate your honest assessment of our property and amenities. We strive to offer competitive pricing while maintaining high-quality standards, and we regret if our rates did not fully meet your expectations. Your feedback is valuable to us as we continuously assess and adjust our pricing strategies. We hope to have the opportunity to welcome you back in the future and provide you with an even more satisfactory experience.Best Regards, Days InnCustomer Care Team

2/10 Terrible

Wanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Well after i was applied the one key cash my husband had a mild heart attack do to the experience and service you guys took us threw over the weekend.Secondly i was held at gun point they took my car and my my belongings in it..lord knows this has beenthe mostbterrible weekend ever.is there anyway you guys can apply my one key cash back to.ny account please
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 28, 2024
Dear Wanda, we are deeply saddened to hear about the distressing experiences you encountered during your stay with us, including the health scare with your husband and the traumatic incident of being held at gunpoint. Please accept our sincerest apologies for the inadequate service and support you received during such challenging circumstances. Your safety and well-being are of utmost importance to us, and we are committed to thoroughly investigating and handling the issues you've raised regarding cleanliness, staff service, and property conditions. Additionally, we understand the urgency of your request to apply the one key cash back to your account, and we will expedite this process to provide you with the assistance you need. Please know that our team is here to support you in any way we can, and we sincerely hope to have the opportunity to regain your trust in the future.Best Regards, Days InnCustomer Care Team

10/10 Excellent

Blake

Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 25, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Marcus

Traveled with partner
Liked: Cleanliness, amenities
Very good
Response from Customer Care Team on Mar 25, 2024
Dear Marcus, thank you for your feedback! We're thrilled to hear that you had a "very good" experience during your stay with us. Your satisfaction is our utmost priority, and we appreciate you taking the time to share your positive impressions. Should you have any specific suggestions or preferences for your future visits, please don't hesitate to let us know, as we're always striving to enhance our guests' experiences. We look forward to welcoming you back soon and ensuring your next stay is even more memorable.Best Regards, Days InnCustomer Care Team

10/10 Excellent

Marchelle

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 20, 2024
Dear Marchelle, we're ecstatic to receive your 5-star rating! Thank you for choosing our hotel, and we're thrilled that you had such a positive experience. We hope to have you back with us for a similar experience. Best Regards, Days InnCustomer Care Team

10/10 Excellent

Cortez

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good time at the hotel
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 16, 2024
Dear Cortez, we're thrilled to hear that you had a great time during your stay with us! Providing our guests with a positive experience is always our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to reach out. We look forward to welcoming you back soon for another wonderful experience.Best Regards, Days InnCustomer Care Team

10/10 Excellent

Austin, Brea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 14, 2024
Dear Austin, we're glad to hear that you're satisfied! If there's anything else we can assist you with or any further feedback you'd like to share, please feel free to let us know. We're here to make your experience exceptional. Best Regards, Days InnCustomer Care Team

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's right under the airport landing but I like to watch planes so it was good for me. Breakfast is very basic but a waffle and cup of coffee is what i needed.
Stayed 1 night in Mar 2024
Response from Days Inn Customer Service Team on Mar 12, 2024
Dear David, Thank you so much for taking the time to post a review!. we are very appreciated to hear about your pleaseant expericence. we are looking forward to see you in future. Thank you, again!Days Inn Customer Service Team

10/10 Excellent

Erica

Stayed 1 night in Mar 2024
Response from Customer Care Team on Apr 1, 2024
Dear Erica, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards, Days InnCustomer Care Team

2/10 Terrible

Jvontay

Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 27, 2024
Dear Jvontay, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Days InnCustomer Care Team

6/10 Okay

Jeff

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The motel is in an industrial area. I would not recommend for a woman staying alone. Room was clean and adequate, though maintenance is needed - sink drains very slowly, paint chipping etc. some electrical outlets don’t work. Cheap price and okay for a man. Rooms are outside entry.
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 7, 2024
Dear Jeff, thank you for taking the time to share your experience with us. We're glad to hear that you found your room clean and adequate, and we appreciate your feedback regarding maintenance issues. Your comments help us identify areas for improvement, and we'll certainly handle the concerns you've raised to enhance the overall guest experience. Please note that guest safety and comfort are our top priorities, and we take your comments seriously. If there's anything specific you'd like to share or if there's a way we can make it up to you, please don't hesitate to reach out. We value your input and hope to have another opportunity to better serve you in the future. Safe travels!Best Regards, Days InnCustomer Care Team

10/10 Excellent

Evelyn

Stayed 1 night in Jan 2024
Response from Customer Care Team on Mar 8, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property because it’s reasonable and ducked off! What I didn’t like was the fact that I had to change rooms 3 tymes before I got comfortable but this was a one tyme thing hopefully cause this my favorite duck off spot
Stayed 1 night in Feb 2024
Response from Days Inn Customer Care Team on Mar 6, 2024
Dear Elijah,Thank you for the 5-star review! we value your feedback and can't wait to serve you again. we will make sure that you don't have to go through again what had in last visit. thank you againDays Inn Customer Care Team

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!!
Stayed 1 night in Mar 2024
Response from Days Inn Customer Care Team on Mar 6, 2024
Dear Nathan, we are so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our services great. your review and recommendation are welcomed and appreciated. Thank you for staying with us.Best Regards,Days Inn Customer Care Team

2/10 Terrible

Aminah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an overall terrible experience. From the front desk to the rooms. When we arrived and were checking in, they told me that my transaction through Expedia did not go through. So I had to pay again, full hotel price, there. Fast forward, and I saw I had a total of 3 withdrawals for this one night. 1 from Expedia, 2 from DaysInn! I called days in to say that they were incorrect about the Expedia payment not going through, and would like my not 1, but 2, withdrawals from them reimbursed. They refused. Said they could only see 1 withdrawal from them and not the other 2. I offered to send a screenshot of my *successfully processed* withdrawals, and they didn’t give me an option to send it to. I then phoned Expedia, where Sarah was very helpful by confirming that my payment through them was in fact processed (DaysInn told me it wasn’t) and she not only asked for the screenshot of the transactions, but called DaysInn herself while I stayed on hold. Aside from the money scam, the rooms were also disgusting and our pillows were tiny couch pillows thrown in regular pillow cases and there were stains on the sheets, so we slept on top of the sheets and used our coats as blankets. Might as well pay the extra $50 and stay somewhere else down the road for a much better experience.
Response from Customer Care Team on Mar 4, 2024
Dear Aminah, we are truly sorry to hear about the difficulties you faced during your stay. The issues with billing and the condition of your room are unacceptable, and we sincerely apologize for the inconvenience caused. Rest assured, we take this feedback seriously and will investigate the matter thoroughly. We appreciate your patience and understanding. In the meantime, we will handle the concerns raised with our team to ensure improvements are made. If there's anything more you would like to share or if you have additional details, please feel free to reach out. We value your feedback and hope to have the chance to make things right in the future.Best Regards, Days InnCustomer Care Team

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Feb 2024
Response from Daysinn Customer care Team on Feb 29, 2024
Hello Keith, Thank you for your great response. we are really appreciated and happy that you have enjoyed your stay. please , let us know what we can do different to make your stay more enjoyable. we are looking forward to see you again in your future stay. thank you again fron Daysinn Customer care Team

10/10 Excellent

Nathan

Stayed 1 night in Feb 2024
Response from Customer Care Team on Mar 20, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

GARY

Liked: Cleanliness, amenities, property conditions & facilities
Okay hotel near airport.
Stayed 1 night in Feb 2024
Response from Days inn customer care team on Feb 26, 2024
Dear Gray, thank you for your honest judgment . We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone” please let us know, what we can do better in your future stay. Regards, Days inn customer care team.

4/10 Poor

Raj

Traveled with family
Disliked: Staff & service, property conditions & facilities
Very limited options at breakfast. only bread and waffles with one partially working toaster. Had to ask for cutlery. Juice and coffee/tea were ok. Just fake butter and no fruit jam or anything else. Was a big disappointment.
Stayed 1 night in Feb 2024
Response from Days inn customer care team on Feb 25, 2024
Dear Raj, thank you for bringing this to our attention. I’m sorry to hear that you had a bad experience on your stay. We always strive to improve our product and services. We’ll make sure that we will have enough breakfast and cutleries for all our guests. Also, all appliances work proper. Again, We're sorry for the inconvenience, and we'll do everything we can to fix the issue. Regards Days inn customer care team.

10/10 Excellent

Jasmin, Norcross

Liked: Cleanliness, staff & service, property conditions & facilities
The property was unique
Stayed 1 night in Feb 2024
Response from Days inn customer care team. on Feb 24, 2024
Dear Jasmin, thank you for your positive feedback. our team is very appreciated with your support and trust in us. your 5 - star review brightens our day and serves as a constant reminder of why we love what we do. we'll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable. Regards, Days inn customer care team.

4/10 Poor

Julie

Traveled with partner
Disliked: Amenities, property conditions & facilities
There was literally a loaf of white bread for breakfast and some juice.
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 22, 2024
Hi Julie,Thank you for sharing your feedback with us. I'm sorry to hear that your experience with our breakfast offerings fell short of your expectations. Providing a satisfying and varied breakfast selection is important to us, and I apologize for any disappointment caused by the limited options available during your stay. Your feedback is invaluable, and we will use it to make necessary improvements to our amenities and facilities. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best Regards, Days InnCustomer Care Team

2/10 Terrible

Zachary, York

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room had blood on the floor and on the bed. It was just filthy in general other than the blood. The next room was at best okay considering it was almost midnight and we had to be up for a flight at 5:00 a.m.. it was dirty also especially the bathroom.
Stayed 1 night in Feb 2024
Response from Days inn customer care team on Feb 21, 2024
Dear Zachary, thank you for sharing feedback on your visit. We are extremely sorry to hear that your stay at our hotel could not satisfy you. Our housekeeping team is responsible for cleaning all rooms and upgrading the amenities regularly, so we will inquire as to why they did not maintain the same services for your room. We want to reassure you that your experience is not typical of what our guests receive, and we are taking your comments very seriously. We shall take all measures required to rectify the conditions in the hopes of having you back as a contented guest. Thanks again, Days inn customer care team.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The beds are better than masters inn
Stayed 1 night in Feb 2024
Response from Best regards, Days Inn customer care team on Feb 19, 2024
Dear guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. looking forward for to make your stay even better and enjoyable in our hotel. Best regards, Days Inn customer care team

2/10 Terrible

Oralyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was rude and refused to help or make accommodations.
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 9, 2024
Dear Oralyn, we sincerely apologize for the inconvenience you experienced during your stay. Providing exceptional service is our top priority, and we regret that we fell short of your expectations. Your feedback regarding the staff's attitude and unwillingness to assist is concerning, and we take this matter seriously. Rest assured, we will review these issues with our team to ensure that such incidents do not occur in the future. If there are specific details or incidents you'd like us to investigate further, please provide more information so that we can take appropriate action. We value your feedback and hope to have the opportunity to make amends on a future visit.Best Regards, Days InnCustomer Care Team

4/10 Poor

Avis

Disliked: Cleanliness, staff & service
Tv was not working good enough
Stayed 2 nights in Feb 2024
Response from Customer Care Team on Feb 5, 2024
Dear Avis, thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you faced with the TV and any issues with cleanliness and service. Your experience does not align with our standards, and we are actively handling the concerns raised. Immediate steps will be taken to ensure the TV is functioning properly, and our housekeeping and service procedures will be reviewed to prevent any recurrence of cleanliness or service-related issues. We appreciate your patience and understanding, and your input is invaluable in our continuous efforts to improve. If there are additional details you would like to share or if there's anything else we can do to make amends, please feel free to reach out. We hope to have the opportunity to provide you with a more positive experience in the future.Best Regards, Days InnCustomer Care Team

6/10 Okay

Julie

Disliked: Staff & service
The staff were very rude
Response from Customer Care Team on Feb 5, 2024
Dear Julie, thank you for taking the time to share your experience with us. We sincerely apologize for any rudeness you encountered from our staff. We strive to provide exceptional service and a welcoming atmosphere, and we regret if we fell short of your expectations. Your feedback is important, and we will handle this issue internally to ensure that all our guests receive the respectful and courteous treatment they deserve. We appreciate your honesty, and we hope to have the opportunity to make it up to you on a future visit.Best Regards, Days InnCustomer Care Team