Ratings based on 127 Verified Reviews

3.0 out of 5
52% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Apr 9, 2016
Disgusting! Smoke detector hanging off wall. Window broken!
Comment from Hotel Management
May 12, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I regret that you were displeased with your experience during your stay at our hotel. Your feedback will be escalated, I assure you that this will be called to the attention of concerned staff to rectify issue. We appreciate your review.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Apr 2, 2016
It needs to have an elevator because it has two floors. I had to carry all my belonging up two flights of stairs along with three little children. Other than that a great hotel
Comment from Hotel Management
by Guest Relations Manager, Hotel Management
Dear guest, I am very glad that you had a good experience following your stay at our hotel. Thank you for your positive feedback score following your stay with us. We look forward to your next visit.
2 out of 5
by Bhavinderj

Posted Mar 29, 2016 on Hotels
Only for one night however it wasn't the best
Comment from Hotel Management
May 12, 2016 by Front Desk Manager, Hotel Management
Hello Bhavinderj, Thank you for staying at our hotel and for your candid feedback. Your review will be shared with our staff, we will work hard to further improve our offerings. We hope to see you again soon. Have a lovely day!
2 out of 5
by A verified traveler

Posted Mar 20, 2016
The desk people were nice and there was a decent lobby/eating area. But the room was not clean. Empty cigarette box on floor beside bed, layer of dust on furnitire and there was toothpaste splatterimgs on the mirror frame right above sink! I was hoping the sheets were clean. I think they need a better cleaning service!
Comment from Hotel Management
Mar 27, 2016 by Guest Relations Manager, Hotel Management
Dar guest, I am very sorry for the shortcomings of our housekeeping team. Your feedback will be called to the attention of concerned staff to make certain this inconvenience and issue with the cleanliness is avoided in the future. We hope to have the opportunity to serve you again soon.
4 out of 5
by A verified traveler

Posted Mar 13, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by Front Desk Manager, Hotel Management
Dear guest, We thank you for taking the time to complete the survey for our hotel Please know that we value your business, we will make certain you will continue to enjoy your future visits here at our hotel. Thank you for your business.
1 out of 5
by A verified traveler from NJ

Never again

Posted Mar 4, 2016 on Orbitz
It was a hell hole, full of people who seemed to be paying by the hour. I felt horrible that I booked that place for my husband, bu he just needed an over night stay near the airport, this seemed convenient. When I see a low rate on this site, I expect it is for an off day night, or a "special", but not because it's gross, dirty, and a brothel!
Comment from Hotel Management
Mar 28, 2016 by Guest Relations Manager, Hotel Management
Dear Jamie, I regret that we failed to meet your exacting preference on a basic accommodation we offer in our hotel. I regret that your husband was uncomfortable around other guests. Nevertheless, we appreciate candid feedback from our guests and we thank you for booking your husband to stay at our hotel.
1 out of 5
by misty

Posted Feb 16, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by Front Desk Manager, Hotel Management
Hi Misty, I regret that you were displeased with your stay here at our hotel. I wish you called our attention for your concerns during your stay. Someone from our team could have attended to your needs and ensure you were comfortable. Thank you for your business, we hope to serve better in the future.
2 out of 5
by Shawanna from Valdosta

Extended stay

Posted Mar 20, 2014 on Hotels
This motel was a last resort after having to be relocated by this website. The customer service was horrible and the room needed a lot of work. The location of the motel was good but as stated earlier the service was unacceptable.
Comment from Hotel Management
Jun 6, 2015 by Front Desk Manager, Hotel Management
Hello Shawana, I am so sorry to hear that your recent stay with us was not a pleasing experience due to lack and/or “unacceptable” service. Your review will be shared with the team as well as to our management. Feedback are taken very seriously as we want to maintain continuous business with all of our guests. We sincerely appreciate your time in bringing your concern to our attention, this will help us improve our team.
1 out of 5
by Jim from Lake Stevens, WA

They don't allow Expedia reservations.

Posted Mar 19, 2014
Pros: Nothing
Rude staff, and they had no alternate way to stay except pay again
4 out of 5
by A verified traveler

Posted Feb 28, 2014 on Hotels
Comment from Hotel Management
Jun 6, 2015 by Front Desk Manager, Hotel Management
Dear Guest, We are so pleased to learn that we have met your approval on the services we provided you. Thank you for your time in completing the survey for our hotel. We are pleased to have served you.