Ratings based on 705 Verified Reviews

3.7 out of 5
79% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from central,texas

nice location everything you need close by

Posted Feb 2, 2017
Pros: easy access
Cons: shower curtain too long
Location: was there for a funeral so eating was all i researched and there were plenty options
was quiet and the parking lot well lit, staff was great
Comment from Hotel Management
Feb 7, 2017 by daysinn@exceptionalhospitality.com, Hotel Management
Thanks Robert for writing a review about your stay with us. Other than the shower curtain being to long, I'm glad we met your needs.
1 out of 5
by A verified traveler

Never stay there.

Posted Jan 28, 2017
Staff were awful, the reception guy I believe his name "Marsha" ( India guy ) not helpful at all. He give us a hard time checking in while everything was paid for, we were asking him about places he do not want to answer and told us I been working 12 hours shift??????? It's not our problem!!!. The breakfast was nasty and they didn't have milk, yogurt or bananas. basically all they have "coffee, juice, toast, oatmeal, jam" I asked for cream cheese and they were looking at me like I'm asking for steak. Overall awful experience and would never stay there again or recommend to anyone.
Comment from Hotel Management
Feb 20, 2017 by GM, Hotel Management
Thanks anonymous for enlightening us about your stay with us. I apologize for the way you were treated by one of our former staff members. I'm sorry we lost you as a valued guest.
3 out of 5
Recommended
for Everyone
by A verified traveler from Wooten

Last Day

Posted Jan 17, 2017
I spent 7 days at hotel, everything was find until Sunday. The employees decides to bring their children to work so there was no ice up and down the stairs all morning from around 9 till 3. No rest or sleep. It was horrible. Then, my last day checkout Monday. I had conference call at 11 so I asked if I could have extended for an hour for call, the Manager told me 10.00 to stay till twelve. Ok I just spent 600.00 dollars at your hotel when I could have chose several others and you ask me for 10.00 to stay an extra hour for business. I had to drive next door from hotel to Keystals to do my conference call. How rude after 600.00 dollars I have stayed atbrhe twelve, Westin, Hilton's property all the time and extended my stay. I even stayed extended Stay before and no one ever made me pay 10.00 to extend stay. When I asked the Manager John why I have to pay extra, he says because booked threw a third party and not them. Rwguardless, they get their money, I'm I booked threw expedia for a cheaper rate, what does that have to do with me staying an extra hour????? He said because I didn't book the room threw their company. Although I did not book three y'all reservation, I'm still a member of y'all awards program. It should have been looked up since that's the reason. Sorry Expedia prices were cheaper. Only a 4 dollar difference but when your spending 600.00 dollars a week for breakfast to be included and serving eggs andcereal, no meat! Yallbshould be a little more considerate.
Comment from Hotel Management
Feb 21, 2017 by GM, Hotel Management
Thanks Tamara for your comments. It's unfortunate that there was a misunderstanding regarding your particular member level privileges. Please contact Wyndham Rewards for more in depth information.
5 out of 5
Recommended
for Everyone
by A verified traveler from Stone mountain ga

Quiet

Posted Jan 14, 2017
Great experience no complaints. Staff very nice and sweet.
Comment from Hotel Management
Feb 21, 2017 by GM, Hotel Management
Thanks Tamara. We always love to hear we compliments. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lighting needs to be improved-room was dark.

Posted Jan 4, 2017
Pros: Bed was comfortable
Cons: Lighting. The room was dark, especially in bathroom.
See previous information listed in the section title of review
Comment from Hotel Management
Feb 21, 2017 by GM, Hotel Management
Thanks valued guest for your comments. We will look into the lighting in all of our rooms. Thanks for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lexington, KY

Solid hotel

Posted Dec 29, 2016
Pros: Essence, the front desk clerk.
Cons: Joe, the day shift front desk was adequate but not friendly at all.
Location: Stone Mountain
Best thing about this hotel was the night shift employee Essence. She was friendly and was the epitome of hospitality. Her warmth and friendliness made my family's stay feel like we were staying with relatives. She is by far, the best thing about this hotel. She went above and beyond by assisting with computer issues since the printer was out of toner, and helped to make sure our stay was relaxing and enjoyable. Thank you Essence!!
Comment from Hotel Management
Feb 21, 2017 by GM, Hotel Management
Thank you valued guest for your comments about Essence. I will pass your review along to her.
1 out of 5
by A verified traveler

Posted Dec 27, 2016
I dont recommend this property. It's not a nice facility. Good Location by chick fil a.
Comment from Hotel Management
Feb 23, 2017 by GM, Hotel Management
Thank you valued guest for your assessment. We do our best to keep the property clean and safe. Feel free to contact me with specifics that I could address.
4 out of 5
Recommended
for Everyone
by A verified traveler

perfect location close to stone mountain

Posted Dec 15, 2016
perfect location close to stone mountain near several fast food and restaurants we enjoyed our 2 nights stay I travel with 2 kids room was comfortable very quite at night..just checking time took a lot because front desk and management wasn't too helpful they were dealing with 3 unhappy customers including my self ...overall nice stay..nice facility.
Comment from Hotel Management
Feb 21, 2017 by GM, Hotel Management
Thanks valued guest for your review and 4 star rating. I apologize for the delay at check-in.
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Excellent Motel

Posted Dec 8, 2016
Super Service , Clean Rooms. Easy check in and Out
Comment from Hotel Management
Feb 21, 2017 by GM, Hotel Management
Thanks Joe for your kind words. We look forward to your next visit.
5 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
A big thank you goes out to you valued guest for the 5 star rating.