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Reviews of Econo Lodge

2.5 out of 5
Econo Lodge
340 Upper Riverdale Rd, Jonesboro, GA

Reviews

4.8
Rating 10 - Excellent. 1 out of 79 reviews" "
Rating 8 - Good. 15 out of 79 reviews" "
Rating 6 - Okay. 18 out of 79 reviews" "
Rating 4 - Poor. 22 out of 79 reviews" "
Rating 2 - Terrible. 23 out of 79 reviews" "

4.8/10

Cleanliness

5.0/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service
OK for price
OK room and location. Watch the breakfast danishes. Mine had mold. Easy check-in and check-out.

2/10 Terrible

Cynthia, Raleigh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep in your car!!!
Horrible!!! I'll sleep in my car before I go here again. Roaches, doot didn't lock, had to use a chair and sheets not changed. Called the office and they said they were not coming up there!! Said I was on my own!! Stay away.

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wound not stay there again. It was not what I expected and the price was high.

6/10 Okay

Verified traveler

Close to highways
Overall it was ok.Staff was great!! Not bad at all.

8/10 Good

Ciera

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

6/10 Okay

Sunshine, Louisville, KY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfavorable service but good location
The free breakfast was only cold cereal of one kind- frosted flakes and watered down coffee was offered at a cooled temperature. There was no water during the night as if it was cut off intentionally. There was mostly quiet guests and visitors which was enjoyable.

8/10 Good

Charlene, Atlanta GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4
A Excellent service

8/10 Good

Briana, Atlanta, GA

Liked: Cleanliness, property conditions & facilities, room comfort
Good price. Good stay.
Well the phone in our room was broken so we couldn't get in touch with the front desk about the WiFi but over all it was great. I've stated at other hotels for this price that were horrible. We will be back soon

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Good hotel but not safe area
The hotel was fine for the purpose. The staff was great but the area is not safe. My daughters car tag was stolen during the stay. The clerk offered to look at the security tapes to help but then did not do it. If you are looking for cheap stay with good service, you will get that here. But beware of crime in the area.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Car got broken into, no security on lot

6/10 Okay

Verified traveler

Liked: Staff & service
Nice low star hotel
Good one night quick stay only. Smells bad pretty neat but not the cleanest. Bathroom no light and ac loud.
Response from bobby on Sep 23, 2015
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improveme

4/10 Poor

matthew, Illinois

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were on the second floor and the whole floor smelled like weed. This place is disgusting
Response from bobby on Nov 28, 2015
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
This hotel was very clean but even the non smoking rooms u can really smell smoke strongly coming thru the vents...my only complaint

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs upgrades, facility a bit old. Had a hard time using the shower.

8/10 Good

Danny, Tennessee

Liked: Cleanliness, room comfort
Pleasantly Surprised
We were looking for a cheap place for our group to stay, but not at one of the dumps at the airport. We were pleasantly surprised. The hotel is being remodeled. It was clean, mostly quite and the beds were very comfortable. After our experience over the last 2 years, this was like staying in a 5 star resort.
Response from gm on Jul 31, 2015
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI GENERAL MANAGER ECONO LODGE 7709910069

8/10 Good

Samuel, Greensboro North Carolina.

Wy staying in hotel for couple of night was ok. I like the hotel service and the hotel staff.So staying in this hotel is so pleasant.
Response from bobby on Oct 3, 2015
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Property CHI GENERAL MANAGER ECONO LODGE 7709910069

6/10 Okay

Lita needing safety

Liked: Room comfort
Good for price
It wasn't luxurious but it was good for a quick trip. Needs some changes and frig cleaning but the bed felt good. And the bathroom was clean.

6/10 Okay

Verified traveler

It was okay.
I needed a cheap place to crash for the weekend. There are no irons or microwaves and that was the biggest flaw for me. There was a fridge but it was kinda useless not paired with a microwave. The building needs renovation and updated. Overall I I give it 2 stars.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

2/10 Terrible

Brandy, Indiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out right DRITY
The stay was horrible due to the roaches and the staff was room even more after we informed them that there were roaches in the room. They asked "well why you staying?" We stayed because we were from out of town with a late arrival. We endure the stay and checked out first time that morning. I really feel like i should be refunded my money from the first night...no one should have to pay to stay there.

8/10 Good

Happy, Atlanta Ga

Liked: Cleanliness, staff & service, room comfort
Needs some room ceiling repair
I enjoyed my stay even.though my room was extremely hot. Had to cute the AC on as soon as I hit them room. But I enjoyed my stay

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice
Good close to the office store across the street perfect

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Lloyd, atlanta

Disliked: Cleanliness, staff & service, property conditions & facilities
poor service.
The chairs in room were broken toilet didn't flush properly ,after flush it runs for an hour before it stop's.

2/10 Terrible

yobel ted, t

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
lies of service & amenities
Wrong advertisement all listed was just to attract business it was no iron & board no coffee machine in room no alarm clock no fridge or microwave it's just below the listed star level and no hair dryer poor service I've asked for a refund of my stay here

8/10 Good

Jacob, Chelsea, AL

Liked: Cleanliness, staff & service, property conditions & facilities
Rainy Day in Georgia
Was visiting for the Nascar event in Hampton. Rooms were clean and no odd smells, just wished there were more towels bit I did with what I had. Front desk clerk insisted I had coffee due to the rain and cold weather.

4/10 Poor

cindy, cleveland, tn

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed but I guess u get what u pay for
Clogged toilet, no towels. Asked for plunger, they didn't have one; asked for towels, none ready in laundry; most of the outlets didn't work; location was difficult to get in and out of due to high traffic volume at entrance. Next time I will pay more

2/10 Terrible

Lauren, Ga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good experience
Overall we were uncomfortable. Very busy neighborhood and not a good one. Had roaches, felt like we slept on plywood. You had to hold the door handle and out your key in at the same time or it wouldn't open. People up all hours of the night slamming doors.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience Ever
I didn't stay at the hotel at all. When I checked in I didn't feel welcomed at all the receptionist who checked me in was very rude. The floor was wet walking in and I almost fell and there was no wet floor sign up at all. I had a long day and just needed a room to stay in and as I checked in the owner of the hotel was being very rude to other customers. When i finally got to my room which took about 20 minutes to check in none of the lights or heat worked in the room at all. So I immediately went back down to let them know. The owner asked if I was there for ten minutes and I advised her and her husband no. So told me she couldn't refund me back my money because I waited too late. She gave me back my key again and explained to her that I didn't want to stay there at all so she did i needed to figure something out. After calling the agency I booked them through which took 20 additional minutes I had to wait 48 hours to get my money back. I will NEVER go back or refer anyone to this hotel because it was the worst experience ever. The owners were more focused on not giving back my money, how long was I there, if I connected to the WiFi, and if I messed up the beds or touched anything Instead of their customer.

4/10 Poor

Rochelle, Syracuse, NY

Disliked: Cleanliness, property conditions & facilities, room comfort
Not great, even for a budget hotel
I would have stayed elsewhere if I had a choice, but ended up here because all the proper airport hotels were sold out. No shuttle from the airport: between $20-30 for a cab. Facilities not great, e.g. carpet near bathroom was soaking wet (either from rain or plumbing problems, I don't know). No heavy blanket provided, so the only possibility to stay warm was to turn on the very noisy heater. Breakfast was provided, but just cold cereal and plastic-wrapped danishes.

2/10 Terrible

Sharon, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service and bad condition
Very poor condition. Will never stay here again. Poor service. Poor service. Poor service. Poor service. Poor service . Poor service.

2/10 Terrible

Jeremy, Atlanta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISGUST
I have technicians that travel all over the US 7 days a week and 365 days a year. This was the single WORST hotel we have ever stay in.

2/10 Terrible

Monique, EAST orange

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
False advertising for this hotel unacceptable
False advertising for this hotel as a company hotel. Com needs to investigate the hotel's before you post because it's not right that I paid $51.75 for a $36 piece of garbage

6/10 Okay

Verified traveler

Disliked: Staff & service
Fire the Indian guy!!! He's very Rude!!!
I was at this hotel from 1/23/2015 till 1/30/2015. Very very poor customer service. the hotel is run by a very rude and racist indian man. the women are alright. But the indian guy is very rude. Honesty I won't recommend to anyone. From my experience I'm Never going back their. Ever!!

2/10 Terrible

Victoria, Michigan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crash for a night...access great!
I won't belittle the establishment. But I was told on a particular reservation line that check out was at 12noon...not true. 11am. Overall, don't expect a continental breakfast. If you're looking for somewhere to lay your head for a night or two that's all you should expect. The plus side is it has access to the main interstate. There's food and shopping all around. The floors were a bit dirty pretzels left crumbled on the floor. I was too tired to complain about it. After a night out with family all I wanted to do was sleep and go back home. Not all that great but not all that bad

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

one night stop , florida

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Cheap yes. Clean not really. Convenient to highway not bad. Large room. Must have previously been smokers room for 40 years. Yuck.

4/10 Poor

DieDeutsche, Dothan,AL

Liked: Cleanliness, room comfort
Disliked: Staff & service
dissapointing Hotel
This Hotel is pretty run down, the rooms are good,but the surrounding is old, stairs look nasty,scary entrance, everything behind thick glass and door to lobby locked from 7p to 7a... Did not have breakfast and had to ask for coffee, thermos was empty at 8 am... lobby and registration very smelly (indian spices).Shower did not get warm,receptionist friendly, but not very helpful.They have a hard time speaking english,f.e.kept asking for last name but really ment first name. Could not describe where ice machine is, kept saying: in coke machine and really ment next to coke machine... not to recommend, had a LOT better stays for the price I paid in other hotels. Everywhere signs what you are NOT allowed to do....

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

2/10 Terrible

Andre, Atlanta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a crunch, still don;t stay here.
The room was horrible. here were ants in the bathroom and it gets worse from there. I was afraid to undress for the night so I slept in my clothes. If it was not so late when I arrived, trust me I would have wnet elsewhere!! This hotel needs some major attention...

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable Stay
Water leaking from toilet, nasty. Strange questions asked by management, about my number of guests, employment, and how I paid for my room, and how much? Very awkward and somewhat insulting. A proper greeting, smile, and appreciation for my business would have been appropriate.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was rude. They had no towels in rooms. The office had a bad odor and the room smelt like mildew

6/10 Okay

Lisa, Jonesboro,Georgia

Liked: Property conditions & facilities
Disliked: Staff & service
Courtesy and respect goes a long way
The first problem is when you go to the check in desk, there is no one present,you have to talk to someone on a phone that actually does not speak clear and proficient English!!! To top it off, there is a bullet proof glass to greet you and the person you talk to on the phone is very rude,does not try to understand your situation nor can he explain it in clear language what the check in rules are..Even when he comes to the window at 2;00 p.m. for check in, not before, he is still rude and short tempered...I will never spend my money nor recommend this hotel to anyone..The hotel itself is ok or the price, but the customer service is terrible!!!! In all my travel experiences, I have never seen such terrible customer service, it was almost as if it was a bother to deal with me and my business..

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Traveler, Ala

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair
Good price for stay

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER Again!!
It was terrible! The front desk clerk was rude; the room was shabby; the light was not working; the was no microwave and when I called about it, I was told they didn't have any others rooms and I could leave and call Hotels.com to "try" to get my refund on the room! If it wasn't late Friday evening I would have left! I still want a refund!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
smh
unsatisfactory

4/10 Poor

Donna, Salisbury NC

Disliked: Staff & service, property conditions & facilities
not the worse
The night staff was very friendly and helpful. The door to the room didn't close unless you slammed it extremely hard. There was only one light in the room that worked. The ice machine didn't work and I was told there was no other way to get ice. When I checked out the girl took the room key and walked away without saying a word I rang the service bell and an older woman came out, when I asked her about a check out receipt she told me I would have to wait 15 minutes and she walked away. I don't think I would stay here again.

8/10 Good

jodi, daytona

Liked: Cleanliness, staff & service
The room was clean, the staff was friendly.
Room was nicely clean. Would have liked more towels, no complaints though. Staff was very accommodating and friendly when I misplaced my key. I would stay here again.

4/10 Poor

Mike P, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
The hotel is next to a cemetery. Could not connect to WiFi. There were suspicious guests in the hotel. If the hotel clerk sits behind a wall to wall safety glass, it shows you how safe the hotel is.