Overall, this hotel is lovely. It’s in the safest area of Atlanta, it’s beautiful, the rooms are clean and spacious. The issues:
1. They only give you a few degree range of temperature control within your room. Couldn’t turn it below 68.
2. Water temp was either scalding or icicles, no middle ground.
3. Here’s where I got mad. One of the female breakfast attendants walked over when I was grabbing a cheese danish, looked me up and down (I am a larger woman) and whispered in my ear “You only get ONE and not more. I’m watching. ONE.” Are you kidding me??? Did I seriously just get treated that way by someone? I was appalled.
4. Finally, the worst offense. THE PARKING GARAGE HAS LEAKY PIPES THAT ARE LEAKING RAW SEWAGE INTO THE GARAGE WHERE CUSTOMERS PARK!!!!! It stinks, there’s literal slimy tan feces on the ground and they’re not even warning customers or taking efforts to try and keep it cleaned so it smells and looks better. This is how serious disease is spread folks!! And when I texted the manager explaining I was upset, I was basically told “yeah it’s an ongoing issue. A plumber is working at it”. Ummmm, no. So I’m in the process of trying to get a refund but we will see if they even agree to that. The parking is insanely expensive so they are criminal for charging that price and making people walk thru literal crap to get to our cars. Our rental stank like a sewer when we dropped it off.