The staff allowed loud partying in the courtyard area after bedtime. It went on until 2:30 am which didn't allow our party to get a good night's sleep. The hotel apologized and said they would refund that night but now no one wants to give a refund.
Comment from Hotel Management
Mar 14, 2017 by Cheryl Catrair, GM, Hotel Management
Thank you for your feedback. Please accept my sincerest apologies for your inconvenience. Your concerns will be addressed with our team members!
Also, thanks for the kudos to the wait staff and kitchen team!