Barking Dog Ruins Night's Sleep
Posted Jan 22, 2017
Our stay was ruined by a barking dog which barked from 2:00 AM to 7:00 AM nonstop. When we called reception at 2:30 AM they said they would deal with it. Unfortunately, if anything was done or if guest was spoken to, dog continued to bark until 7:00 AM. A major guest disturbance was very poorly handled. If they have a pet policy, it was not enforced. If they don't have a pet policy, they need one.
Comment from Hotel Management
Jan 31, 2017 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry that you had issue with noise during your stay. To ensure that a situation like yours doesn't happen again, my team is reviewing the noise policy and we continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.