Ratings based on 319 Verified Reviews

3.2 out of 5
49% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from New York, NY

The worst hotel ever!!!

Posted Apr 29, 2017
I want the compliment the staff and that's it. The room smelled funny. They forgot to leave towels in my room so I had to go ask for some. No toilet tissue in the bathroom. Again, I had to ask for one. WiFi is complimentary but way too slow compare to other places I've been to. Didn't even have blow dryer. No coffee maker in my room. Bed was sunken so badly my wife actually left hotel with back pain. I don't leave comments on services whether it's good or bad. But this one was complete disappointment.
2 out of 5
by A verified traveler

I did love our stay until I saw roaches!

Posted Mar 12, 2017
Pros: The roaches!
I did love our stay until I saw roaches in our room!
Comment from Hotel Management
Apr 11, 2017 by Manager, Hotel Management
Your review was recently brought to our attention, and we would like to take a moment to respond. We make every effort to provide our guests with a great stay, so we are sorry to hear that there were pest in your room. Thanks to your comments, we will make sure we get this issue corrected. Thank you very much for bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
5 out of 5
by Tammy

Quick business trip

Posted Feb 24, 2017 on Hotels
Everything great for the price
Comment from Hotel Management
Mar 30, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am pleased to see you enjoyed our affordable rates during your stay while on your business trip. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
3 out of 5
Recommended
for Everyone
by A verified traveler from Duluth, GA

Hotel needs renovation.

Posted Jan 28, 2017 on CheapTickets
The bathrooms were small and I had a roach crawl on my foot.
3 out of 5
by kayla

Posted Jan 11, 2017 on Hotels
Hotel is under renovation, and housekeeping is only once every 8 days....
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel if you are on a very tight budget

Posted Jan 9, 2017
I needed a cheap room for my dad short notice. I felt like the sheets and towels could have been cleaner. But overall if you are on a budget I would recommend this room. Maybe possibly bring your own bedding and towels and some bleach to wipe everything down. My dad was very comfortable though but he is not a germophobe like me.
Comment from Hotel Management
Jan 11, 2017 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. We appreciate the kind comments about how affordable our location is; however, we apologize that the sheets and towels were not clean to your expectation, which has been addressed with our housekeeping staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
1 out of 5
by Rakeya

Posted Jan 7, 2017 on Hotels
This experience was horrible. The entire hotel reak of smoke, there were burn marks on the counter and in the sheets. The television was broken. And don't even get me started on the free "continental breakfast." This hotel should be embarrassed.
5 out of 5
by Tyrone

Posted Jan 6, 2017 on Hotels
The stay was amazing even the staff was great
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your experience. I am glad to see our staff made a positive impression through excellent customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
3 out of 5
by A verified traveler

Posted Jan 3, 2017 on Hotels
Requested a bottom room due to having child with autism. people below me kept banging on the ceiling. bedding wasn't clean but beds were made
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Your review was recently brought to our attention, and we would like to take a moment to respond. We make every effort to provide our guests with a great stay, so we are sorry to hear that the bedding wasn’t cleaned to your satisfaction. Thanks to your comments, we will be able to coach and retrain to ensure that your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing our hotel. We hope we have the opportunity to see you again in the future.
1 out of 5
by Gregory

Disgusting!

Posted Dec 29, 2016 on Hotels
Horrible expierence. No utensils in the room. Someone on the floor was smoking (cigarettes and weed) when you turned the fan on in the bathroom the smell would come into the room. The halls and elevator smelled like smoke. One of the guests had a dog gat would not stop barking for over an hour at 2am. The front desk would not do anything about it. Finally the guest came back and got into a fight. Again the front desk would not do anything. Condoms were found under a towel, there was a used bar of soap and towel in the bathroom, and the tub was full of water. The front desk said they could not change my room Because they were full. They did not offer to come up and clean it. When I was leaving the next day, the lights in the hallway were out.