Wouldn't go back.
Posted Jul 11, 2016 on Hotels
The room was uncomfortable and dirty. Hair was left all over the shower from the previous guests. It was a nonsmoking room, but there were cigarette burns on the floor and couch. There was a recliner in the room, but it was made entirely of vinyl. Again, uncomfortable and very dirty. We left extremely early just to get away from the place.
Comment from Hotel Management
Jul 22, 2016 by Manager, Hotel Management
Your review for our hotel was recently brought to my attention. The cleanliness you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am going to have further training with our staff to insure you a exceptional experience. I would be happy to speak with you further. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.