Almost everything was Bad
Posted Nov 26, 2016
Hotel was very difficult to find. When I called for directions the one and only person working at the hotel had no clue how to give directions, I finally found it but room was bad. The bath tub was dirty, there was some sort of leak on the floor in front of the bath room sink Bathroom floor was dirty. This was an extended stay hotel but there were no dishes flatware, cup or anything. The air conditioner was either on and freezing or off and roasting. I could not get the Wifi to work and there was no one to help figure it out, Finally, there was not no breakfast the next morning even through it was suppose to be a complimentary breakfast, Will never stay at another Extended Stay America again.
Comment from Hotel Management
Dec 15, 2016 by Manager, Hotel Management
Thank you for your recent review of your stay. I am sorry to hear that the cleanliness of your room did not exceed your expectations. To uphold our company's high standards, we will inspect every room moving forward. If you have any additional feedback, we would like to hear it. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.