Ratings based on 320 Verified Reviews

3.4 out of 5
72% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

There for work

Posted Feb 22, 2017
Pros: The staff
Cons: The place needs to be updated.
Location: Was there for work
Hotel staff was wonderful, the rooms need to be updated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2017
Good experience. Thank you. This tediousness is RAPIDLY making me less appreciative of the Expedia "experience". I fully recommend the hotel but not the Expedia survey travesty. It might be helpful to allow someone to rate the experience without the demand for essay.
Comment from Hotel Management
Feb 21, 2017 by Manager, Hotel Management
Your feedback is important. Thank you for sharing. It is great to see you had a pleasant experience and that you would recommend our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2017
It was basic for the need It was clean, safe neighborhood an near convenient store and the mall I will use this hotel again for the basic needs that it serves
Comment from Hotel Management
Feb 16, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am pleased to read you had a clean, comfortable stay at our hotel and that you would stay with us again. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tacoma, WA

Comfortable and Great Customer Service

Posted Feb 5, 2017
The room could be cleaner. Tv Set was a little dusty. I enjoyed the comfort of the room. Great service for the price
Comment from Hotel Management
Feb 10, 2017 by Manager, Hotel Management
Thank you so much for posting a review of our property. It's great to hear that your stay was comfortable and that we provided great service.. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
1 out of 5
by A verified traveler

Don't stay here

Posted Jan 17, 2017
As soon as we pulled up I noticed a hanger in the bushes already formed to Jimmy a car lock. There were a lot of shady people around and looked as though the place hadn't been cleaned in a while. The room was no better. We actually left after 15 minutes and found a room elsewhere as I didn't feel as though my family or belongings were safe.
Comment from Hotel Management
Feb 16, 2017 by Manager, Hotel Management
Thank you for your recent review of your stay. I am sorry to hear that your impression of the hotel was not safe. In response to your feedback, I am ensuring that we take the required steps in ensuring that the hotel inside and out is presentable and welcoming. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
3 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Great staff

Posted Jan 16, 2017
The staff at this hotel is amazing! The desk clerk Simone is awesome!
Comment from Hotel Management
Jan 18, 2017 by Manager, Hotel Management
We appreciate you taking the time to share your comments. It is wonderful to hear your praises on how well our staff did. They will be informed on the amazing job, especially Simone. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Nice location very convenient nice looking rooms

Posted Dec 12, 2016
I had a lot of fun the only problem I would say is the rooms could be cleaner as far as the carpet goes the betting could be updated and I waited in the office for about 45 minutes waiting for a staff member who was out on break; that wasn't too pleasant but other than that I am pleased.
Comment from Hotel Management
Dec 21, 2016 by Manager, Hotel Management
We appreciate you taking the time to share your experience. It is good to know you enjoyed our location and your stay, but disappointed you had to wait a long time for our staff and that your room cleanliness was not up to standard. This will be addressed with our staff so the proper level of customer service and cleanliness is maintained. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 7, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Passing thru

Posted Oct 31, 2016
Location: There are plenty of restaurants and major malls or movie theaters within a 15 minute drive.
It was a queen nonsmoking room with full kitchenette. The downside to it was that it provided no pots and pins or any type of dishes at all.
Comment from Hotel Management
Nov 2, 2016 by Manager, Hotel Management
The team and I appreciate your remarks. I'm glad to read you favored our convenient location near much to do in the area, but disappointed that our cookware policy was not explained you during check in. Dishes, for the fully equipped kitchen, are available at the front desk for guests. I will be sure to work with our staff on doing a better job communicating this. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 30, 2016 on Hotels