Ratings based on 698 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
75% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Jerry

Posted Apr 26, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Ken, Hotel Management
Thank you for staying with us!
5 out of 5
by A verified traveler

Excellent service!

Posted Apr 26, 2016
From the moment we got to the hotel, the service was awesome! We got right into our room which was spacious and clean. Tamika at the front desk was awesome, as well as our shuttle driver Telisha. And the ladies who serve breakfast even sang to the guests in the morning. Can't say enough about everyone's southern hospitality. If I travel back to Alanta again, I would most definitely stay here!!
Comment from Hotel Management
May 1, 2016 by Ken, Hotel Management
Thank you for staying with us!
5 out of 5
by A verified traveler from CT

Spring Break in Atlanta

Posted Apr 23, 2016 on Orbitz
Upon arrival the Valets and Front Desk staff were engaging, friendly & helpful. All with warm and inviting personalities. The hospitality staff were polite & thorough. The accommodations were above expection and very comfortable.
Comment from Hotel Management
May 1, 2016 by Ken, Hotel Management
Thank you for staying with us!
5 out of 5
by A verified traveler

Really nice!

Posted Apr 21, 2016 on Hotels
Best hotel service from staff I have ever had!! Room was very nice and clean! Anything I asked for was dealt with ASAP (I ask for extra regular coffee -- was brought to my room within a half hour of my request). Bed was so comfortable. I would stay again!
Comment from Hotel Management
Jul 2, 2016 by Ken, Hotel Management
Thank you for your review!
3 out of 5
by A verified traveler

Posted Apr 19, 2016 on Hotels
The Valet crew did a great job, were very personable. The neighborhood changed quickly in the half mile from the arena and we did not feel comfortable walking to the hotel at night. We were thankful to be able to take uber right to the door.
Comment from Hotel Management
Jul 2, 2016 by Ken, Hotel Management
Thank you for your feedback!
3 out of 5
by CELESTE from Madison, MS

unpaid "Uber" driver for Beiber concert...

Posted Apr 18, 2016 on Hotels
Took my daughter and her friend to Atlanta from MS for Justin Beiber concert. Hotel was conveniently located about 10 minute walk from Phillips center. Pros - convenient location (Marta and underground within close vicinity), complimentary shuttle to concert but had to walk back because of time shuttle stopped running, very courteous and helpful staff, free earplugs were a cute added touch, overall room was okay with cons listed below, once underground and surrounding stores closed at 8 (on weekdays) not much else around except for a Waffle House right next door. Cons - elevator was very slow, had double beds; one had a nice mattress and the other was soft and no where near "premium bedding", the couch was in bad need of replacing, the free internet was not very good, the water pressure in bathroom was very weak, hotel is old (built in 1912) and last but not least, $30 for overnight parking is a bit steep...
Comment from Hotel Management
Jul 2, 2016 by Ken, Hotel Management
Thank you for your feedback, and thank you for staying with us!
5 out of 5
by Carley from charleston

Posted Apr 15, 2016 on Hotels
Great hotel service, location, and cleanliness.
Comment from Hotel Management
Jul 2, 2016 by Ken, Hotel Management
Thank you for staying with us!
5 out of 5
by A verified traveler

Posted Apr 15, 2016
All staff was very friendly. I would definitely stay here again.
Comment from Hotel Management
May 1, 2016 by Ken, Hotel Management
Thank you for staying with us!
5 out of 5
by Justin from Mobile

Awesome customer service.

Posted Apr 14, 2016 on Hotels
We were there for a concert at the Philips Arena. It was perfect! We were in walking distance to the arena. But the hotel has a free shuttle had we wanted it. The first night we walked to a restaurant, then it started raining. We called the hotel and the shuttle came to get us in minutes! Wonderful service!
Comment from Hotel Management
Jul 2, 2016 by Ken, Hotel Management
Thank you for staying with us!
5 out of 5
by Michelle from Alabama

Atlanta Excursion

Posted Apr 13, 2016 on Hotels
Great time! Hotel staff was extremely helpful and polite. I have no complaints, would book again!
Comment from Hotel Management
Jul 2, 2016 by Ken, Hotel Management
Thank you for your feedback, and thank you for staying with us!