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The staff were amazing. Ms. Kia and the other female staff were very professional, polite, caring and friendly. I will definitely return because of them. Breakfast was amazing.
Yvonne
Stayed 2 nights in Mar 2024
Response from Kheia Mitchell on Mar 25, 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area.
8/10 Good
Bailey
Mar 24, 2024
Bailey
Stayed 5 nights in Mar 2024
Response from Kheia Mitchell on Apr 18, 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area
4/10 Poor
David
Traveled with group
Mar 24, 2024
The suite, I selected was not the one I selected. The room could not accommodate 4 adults. I ended up sleeping on the floor. The pull out bed was deplorable; it was like sleeping on the metal frame. Nothing like you would expect in a Fairfield. Hotel in need of upgrade.
The buffet was full but we found hair in the eggs. Cafe staff did not have on hairnets or gloves. Area was clean and spacious.
I will never stay there again.
David
Stayed 1 night in Mar 2024
Response from Kheia Mitchell on Mar 25, 2024
We're sorry you had issues with your stay - we'll work hard to fix the issue you experienced. Thanks for letting us know
Thank you for your feedback I will pass this information to the hotel leadership department. We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area
This hotel was PERFECT for the stay. They are in an awesome location and have lots of yummy restaurants around them. Will absolutely stay with them again!
Emily
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 21, 2024
We are happy you enjoyed your stay with us, and we look forward to seeing you the next time you are in the Atlanta Buckhead Area.
8/10 Good
Alex
Feb 16, 2024
Liked: Cleanliness, staff & service
Good
Alex
Response from Kheia Mitchell on Feb 17, 2024
Thank you for staying with us, we are happy you enjoyed your stay
2/10 Terrible
xinzhe
Feb 16, 2024
Liked: Property conditions & facilities
Disliked: Staff & service
The curtain has no use to stop street lamp from shining on my face. The whole night I was talking with the lamp. Second, the front desk can not understand my English. By the way, you need to pay to park.
xinzhe
Stayed 1 night in Feb 2024
Response from Kheia Mitchell on Feb 17, 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
Thank you for staying with us, we are happy you enjoyed your stay
6/10 Okay
Farid
Traveled with family
Jan 31, 2024
First they have moved us to a room that a light over one sink was not working. Then they moved us to another room that has bad smell. Finally to a Handicapped Room.
Farid
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on Jan 31, 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
Thank you for staying with us, we are happy you enjoyed your stay.
8/10 Good
Gladys Amparo
Jan 6, 2024
Liked: Property conditions & facilities
I asked for coffee refils for my room in 3 different occasions but they never delivered it. Some how, since I opted out of having the room clean everyday that also meant no coffee refills. One of the three explanations I got. I paid way to much for this place.
Gladys Amparo
Stayed 3 nights in Dec 2023
Response from Kheia Mitchell on Jan 9, 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
4/10 Poor
mitch
Jan 4, 2024
Liked: Staff & service
The beg was filthy. Sheets were old and used. Never cleaned prior to my arrival
mitch
Stayed 2 nights in Jan 2024
Response from Kheia Mitchell on Jan 9, 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
The room smelled damp . Paid $190 for 1 night . A joke. The sink was clogged and neighborhood didn’t seem safe at night. I plug a whole in the wall between the toilet paper just in. Case of peep holes with camera. Nothing seems new all old and rotted . Cleaning people did the best they can with a run down hotel .
Quyen
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on Jan 6, 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know
10/10 Excellent
Keith
Dec 30, 2023
Keith
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on Jan 2, 2024
Thank you for sharing your feedback
10/10 Excellent
Sergio
Dec 26, 2023
Sergio
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on Jan 21, 2024
Thank you for staying with us
10/10 Excellent
ELVIA
Dec 19, 2023
ELVIA
Stayed 3 nights in Dec 2023
Response from Kheia Mitchell on Jan 9, 2024
Thank you for staying with us, we are happy you enjoyed your stay.
I needed a place to stay for one night during a cross-country road trip. This hotel was great for that purpose (clean room, comfortable bed, hot breakfast, close to the highway) but I would come back for longer Atlanta trips too.
Keilah
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on Dec 15, 2023
Thank you for staying with us, we are happy you enjoyed your stay.
6/10 Okay
Timothy
Dec 13, 2023
Disliked: Staff & service, amenities
Ghhhb
Timothy
Response from Kheia Mitchell on Jan 21, 2024
Thank you for staying with us.
8/10 Good
Donald
Dec 10, 2023
Liked: Cleanliness, staff & service
Old
Donald
Stayed 1 night in Dec 2023
Response from Kheia Mitchell on Dec 11, 2023
Thank you for staying with us, we are happy you enjoyed your stay.
The staff is great! The morning breakfast has a nice variety as well (hot and cold options). The area is walkable with restaurants, grocery stores and shopping centers.
Netra
Stayed 1 night in Nov 2023
Response from Kheia Mitchell on Dec 4, 2023
Thank you for staying with us, we are happy you enjoyed your stay.
10/10 Excellent
Netra
Traveled with family and small children, Business traveler
The staff was pleasant and warm during my entire stay. The room was very clean as well. I enjoyed the location as it was walkable to stores and close to public transportation.
Netra
Stayed 2 nights in Nov 2023
Response from Kheia Mitchell on Nov 24, 2023
Thank you for staying with us, we are happy you enjoyed your stay.
8/10 Good
Isabel
Nov 13, 2023
Isabel
Stayed 1 night in Nov 2023
Response from Kheia Mitchell on Dec 10, 2023
Thank you for staying with us, we are happy you enjoyed your stay.
The light and the outlet on the center table did not work in our room. The carpet felt damp, too. Breakfast foods and coffee were empty and several customers were waiting, some for up to 20 minutes. Hotel staff were good, but most other things lacked a little.
Chad
Stayed 2 nights in Nov 2023
Response from Kheia Mitchell on Nov 23, 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know