Ratings based on 985 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Valdosta, GA

Overnight stay for Anniversary

Posted Aug 6, 2015
Pros: Location
Cons: Include parking
Location: Many restaurants, shopping but away from downtown.
Staff was very friendly with exceptional service from restaurant for breakfast.
Comment from Hotel Management
Aug 12, 2015 by Grand Hyatt Atlanta in Buckhead, Hotel Management
Happy Anniversary! Thank you for allowing our stellar team to care for you during a special time. As you mentioned, we do offer valet (and self) parking for those interested. We are surrounded by luxury shopping and award-winning restaurants allowing guests to explore the great amenities provided by our Buckhead neighborhood. We hope to see you again next year on your anniversary, if not sooner. See you then!
4 out of 5
Recommended
for Everyone
by A verified traveler from Central, Va.

Stayed in hotel to go to a wedding.

Posted Aug 3, 2015
Pros: The pool, gym and sauna!
Location: Lots to do near by; shopping, high end & bargain, restaurants, bars and much more!!
Hotel was very nice & clean. House keeping was very willing to work around our crazy schedule due to wedding activities.
2 out of 5
by A verified traveler from Los Angeles

Not a 5 star Hotel

Posted Aug 1, 2015
Booked a 'refurbished in 2010' Executive Suite. Spent the whole trip feeling as if I had been totally robbed. Similar to the Four Seasons in Downtown Atlanta, neither Hotel should have a 5 star rating. This is not the jewel in the Grand Hyatt portfolio
Comment from EPC
Aug 4, 2015 by Grand Hyatt Atlanta in Buckhead, EPC
Thank you for staying with us. We do regret to hear that your expectations were not met during your most recent stay at Grand Hyatt Atlanta. Our team works diligently to provide top-notch accommodations, service and hospitality. We hope you will allow our property another opportunity to show you its true value.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gainesville, Ga

Great, clean and very close to everything!

Posted Jul 31, 2015
Loved this hotel and would stay here every time I go to buckhead!
Comment from Hotel Management
Aug 3, 2015 by Grand Hyatt Atlanta in Buckhead, Hotel Management
Thanks for staying with us and we are looking forward to your return. See you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from sp

Hotel bem localizado

Posted Jul 29, 2015
Bem localizado, com restaurantes e shopping próximos. Piscina externa , bom para o verão, apesar do sol "bater" só depois das 12:00. Equipe do hotel muito gentil. Quarto espaçoso, confortável.
Comment from Hotel Management
Jul 31, 2015 by Grand Hyatt Atlanta in Buckhead, Hotel Management
Thank you for staying with us and we're pleased to hear you enjoyed your stay. Our Buckkead location is wonderful and provides award-winning restaurants and luxury shopping a few blocks from the hotel. Our guest rooms are well-appointed and comfortable. Glad you enjoyed! Come back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
This was a great experience, a beautiful hotel and lovely staff! The car service is a nice perk!
Comment from Hotel Management
Jul 30, 2015 by Grand Hyatt Atlanta in Buckhead, Hotel Management
It was a pleasure to have you stay with us! Glad you enjoyed our complimentary hotel car service. Come back again, soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, TN

Great location

Posted Jul 10, 2015
This hotel is perfectly located for shopping and eating. The staff are well trained, pleasant and helpful. The fitness room well better equipped than most hotel these days. I enjoyed my stay and recommend it.
Comment from Hotel Management
Jul 13, 2015 by Grand Hyatt Atlanta in Buckhead, Hotel Management
It was a pleasure having you stay with us. We're pleased to hear you enjoyed the accommodations and the service of our friendly staff. Our 24-hour fitness center is great at keeping guests on their health track, even when your schedule gets busier than usual. Thanks for choosing Grand Hyatt Atlanta and for your recommendation. See you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntsville, Al

Excellent hotel close to everything!

Posted Jul 9, 2015
From the time we pulled and met by the valet service till leaving our stay was fabulous!! The room was wonderful, the staff very accommodating, and all facilities were wonderful! The gift shop was even excellent! We will definitely be staying here again!!!
Comment from Hotel Management
Jul 13, 2015 by Grand Hyatt Atlanta in Buckhead, Hotel Management
It was a pleasure to have you stay with us during your most recent travels. We're glad you enjoyed the amenities and accommodations provided at Grand Hyatt Atlanta. We strive to provide a wonderful experience for all guests to enjoy. Thanks for your recommendation and we look forward to your return. See you soon!
5 out of 5
Recommended
for Couples
by A verified traveler from Greenville , SC

I' ll Be Back

Posted Jul 9, 2015
Pros: !!!!!! Doorbell ... Personalized greeting on T.V screen..Clean , friendly staff...Plenty of towels , coffee , view , all the amenities .....CLASSY !!
Cons: Free parking...Free cocktail { should be at this price }..A couch or chair to sit with partner [ P.C. here ] and enjoy the view...[ been standing , w
Location: Just walk around.. There is a mall with all the '' Ritzy '' Hollywood shops ..Of course , restaurants...
Very nice..Rooms are more '' business '' oriented in that there is room , but comfort is luxury..Could use a bigger chair , couch something...Especially for $550.00 a night...At this price parking should be free !!!!! A free cocktail would be nice , again , at this price...We stayed on the 21 st floor room 2501..This is significant if you go , as we did , on July 4 to see fireworks...Didn't have to fight traffic ...This is why I /we say , '' room needs a couch or a big recliner...Plenty of room for it...It was definitely worth it...I say , pay the extra $30.00 and stay on top floor , Club Room....The picture of room was misleading , as the CLUB is the only picture of the room..So I thought , as the hotel in Canada was 2 floor suite , this was also....Not so...Again , the price...The hotel in Canada was less , but had 2 floors with view of falls at $150.00 a night , jetted tub , fireplace , did I say 2 floor suite ??? I still say it was very nice stay..2 autos $ 50.00 parking...YIKES !!! You may compensate by going to club for free food at afternoon , and morning breakfast...Actually with all amenities you can have a very nice stay without leaving hotel...Pool, garden , club room , and plenty of things within walking distance ...I say , again , pay the extra and stay on upper floors...Club Room...Please tip Club Room staff [ if service is good ].. Please tip Housekeeping staff as they work hard to keep rooms clean and stocked...I used to work at Hotel , it makes a diff
Comment from Hotel Management
Jul 13, 2015 by Grand Hyatt Atlanta in Buckhead, Hotel Management
Thank you for staying with us and we're so pleased to hear you enjoyed your time at Grand Hyatt Atlanta. It's always wonderful to hear about your experience so we can continue to grow and learn from our guests. We do appreciate you taking the time to leave a review and for recommending our property to other travelers. As you mentioned, we do offer valet parking to guests ($34 per night), as well as self-parking ($18). For your convenience we are able to bring your car at your service at any point so you can explore the city. Though, as you mentioned, many sights and entertainment are within walking distance. We are a short walk to Lenox Square Mall and Phipps Plaza, plus nearby shoppes and boutiques, award-winning dining and more! Again, we thank you for taking the time to leave a review. We hope your future travels bring you back to Grand Hyatt Atlanta again, soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Jul 6, 2015
Great experience. The staff, location, and hotel itself were excellent. We really enjoyed our stay.