Great Atlanta Hotel
Posted Feb 23, 2017
Great over all!
The staff was SO friendly and helpful! ALL the staff was FIVE STAR treatment. From valet, to front desk, to restaurant, to gift shop, to maintenance, to in-room dining. First CLASS!!
Beautiful, clean, and smelled nice in lobby and hallways.
The only complaint is that the rooms need some updates with the AC/Heat units and the carpets need to be replaced in spots.
Comment from Hotel Management
Mar 3, 2017 by Grand Hyatt Atlanta in Buckhead, Hotel Management
Wow. We can't thank you enough for taking the time to let us know about your wonderful experience at Grand Hyatt Atlanta. Our team is amazing and always certain to provide every guest with an exemplary stay. We hope you will continue to stay with us during your trips to Atlanta. We hope to see you again, soon.