Good value for the money
Posted Nov 29, 2016
Nice hotel. But a huge wedding was going on all weekend, which was very noisy. And it made me feel like I was staying in a convention center with all the crowds. Also, I wanted to have a business dinner one evening, and I discovered that the hotel does not have a real dining room in the evenings, just a lounge with cocktails and small plates. What kind of major hotel does not have a restaurant for dinner??? The parking was in a separate building next to the hotel, and the hotel charges over $25 to self-park overnight. Valet parking is even more expensive.
Comment from Hotel Management
Dec 1, 2016 by Grand Hyatt Atlanta in Buckhead, Hotel Management
Thank you for staying with us during your business travels. Our friendly staff is always available to ensure your stay is comfortable, enjoyable and meets all your traveling needs. We are centrally located in the heart of Buckhead, which allows guests to walk to luxury shopping and award-winning restaurants. We love our neighborhood and are always willing to share our favorite spots with guests! We do regret to hear that parts of your stay did not meet your expectations. We hope you will still continue to consider Grand Hyatt Atlanta for your future trips to our city. See you again, soon.
--Lisa Mathieu, Dir. of Operations