Posted Apr 1, 2016 on Hotels
The kids thought they were going to swim, but the pool wasn't clean, the refrigerator wasn't working, the shower water wasn't hot and it was in a rough neighborhood. For $72 a night isn't worth it. But, the staff was friendly and it was walking distance to the theme park. The room look better online.
Comment from Hotel Management
Jun 4, 2016
The pool is an outdoor pool which we do not open until Memorial Day. Also the pool is not advertised on any website. Regarding other issues I do not find any record of you calling front desk. In future if you have any issues in the room please contact front desk agent who can assist you in resolving the problem or offer you different room. Regarding your comments on the neighborhood, like any other big cities there would be some neighborhoods which you have to take precautions with but we have not had any incidents at our locations.