Overall, a decent stay.
Posted Aug 4, 2016 on Hotels
Pros-Close to downtown (15 minute drive), free breakfast, free parking, and staff was fantastic. Staff was helpful, friendly, and definitely do their jobs well, from the cleaning crew to front desk to hosts, they were all wonderful.
Cons-Rooms are fairly small, elevator was awful (only one was working and it moved in slow motion), pool area could use some attention as it looked a little run down, and WiFi worked only part of the time.
Comment from Hotel Management
by General Manager, Hotel Management
Thank you for choosing the Hampton Inn Atlanta North Druid Hills for your stay and for sharing your experience. We are thrilled to read that you loved the excellent service provided by our associates, our complimentary features and convenience to downtown. However, we regret that you were not satisfied with the size of your room. We have suites of various configurations and will be sure to accommodate you in one that meets your requirements. We have also shared your concerns with our engineering team, who will make sure the issues are fixed. Thank you again for bringing this to our attention, and we hope to welcome you back for an even better experience.
Sincerely Yours In Hospitality,
James Merriett, General Manager