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Reviews of Hampton Inn & Suites Atlanta Airport North I-85

2.5 out of 5
Hampton Inn & Suites Atlanta Airport North I-85
3450 Bobby Brown Pkwy, Atlanta, GA

Reviews

7.8

Good

Rating 10 - Excellent. 396 out of 1000 reviews" "
Rating 8 - Good. 285 out of 1000 reviews" "
Rating 6 - Okay. 145 out of 1000 reviews" "
Rating 4 - Poor. 95 out of 1000 reviews" "
Rating 2 - Terrible. 79 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely kind and accommodating. Continental breakfast was good as most type of breakfasts like this are mediocre. Facility was clean and shuttle drivers were amazing !
Stayed 1 night in Mar 2024

10/10 Excellent

LaWanda

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

LaWanda, Griffith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is convenient access to Airport, the staff is very friendly
Stayed 1 night in Mar 2024

8/10 Good

Eric

Liked: Cleanliness
Everything was great
Stayed 5 nights in Mar 2024

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great staff was very friendly
Stayed 1 night in Mar 2024

8/10 Good

James

Stayed 7 nights in Dec 2023

6/10 Okay

Joseph

Stayed 1 night in Dec 2023

2/10 Terrible

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay in an even-numbered room. I-85 is mere feet away and traffic will keep you up all night. Never again for me!
Stayed 1 night in Dec 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2023

8/10 Good

Adam

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Georgia

Traveled with family
Liked: Amenities
Staff were very kind and helpful. Rooms were nice, very clean. Beds extremely comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Constance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really nice and the king suite exceeded my expectations. It was quiet, the bed slept great!!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Marek

Stayed 1 night in Oct 2023

4/10 Poor

Shari

Business traveler
Disliked: Property conditions & facilities
I wish I would have stayed at Hilton or Marriott. Rooms are quite dusty so if you have allergies do not book. Very mediocre in every regard.
Stayed 1 night in Oct 2023

4/10 Poor

Bridget

Traveled with group
Liked: Amenities
Disliked: Staff & service
When I pulled back the comforter to go to bed. There was a huge brown stain on the comforter. I called the front desk and was told to put the comforter outside of the door. Staff was unable to provide me with a clean comforter, I was given a thin blanket. I chose not to put the comforter in the hall and had a staff member take it away .
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2023

2/10 Terrible

Robert

Traveled with family
Noisy, didn’t have my booking, surly front desk attendant. Took 2 hours to get checked in
Stayed 1 night in Sep 2023

10/10 Excellent

Tate

Last minute reservation. Upgraded me to a king suite at no extra charge. Very nice and clean.
Stayed 1 night in Jul 2023

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our time at the Hampton was wonderful! The front desk staff was wonderful and our room was great! It was hard to find the shuttle at the airport. We think it might have been the one labeled “Hilton” but ended up getting a cab instead. Once we arrived, our stay was wonderful, as usual for Hampton Inn! Thank you!
Stayed 1 night in Jul 2023

6/10 Okay

Vikki

Traveled with partner
Disliked: Property conditions & facilities
They dont have enough power to charge your phone.
Stayed 1 night in Jul 2023

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Clean, quiet, convenient. Great breakfast
Quiet room with the ability to turn the constant fan on for white noise. Clean, comfortable bed, quiet hallways, quiet outside. No street noise. Great breakfast. Not too busy. Parking is Well lit. I wouldn't bring a trailer into this parking lot too small.
Stayed 1 night in Jul 2023

2/10 Terrible

Quoc

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked the wrong location and the hotel didn’t want to refund my money back.
Stayed 1 night in Jun 2023

8/10 Good

Erica

Traveled with family
Liked: Staff & service
Breakfast was good.
Stayed 2 nights in Jun 2023

2/10 Terrible

Tewolde

Business traveler
Disliked: Cleanliness, property conditions & facilities
The room is very cold and the heater doesn’t work. I called front desk several times but no help.
Stayed 1 night in Jun 2023

4/10 Poor

Pete

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights for a volleyball tournament & we needed an extra sleeping space which this hotel offered. The room was dark, dirty & smelled. The space was great but would not stay again. Much better options out there.
Stayed 2 nights in Jun 2023

10/10 Excellent

Loretta, OCALA

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was really helpful at check in. I had arrived before check in time and they found me a room relatively quickly!
Stayed 1 night in May 2023

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ez check in, parking.
Stayed 1 night in Apr 2023
Response from Ava Smith on May 1, 2023
Dear Jeffrey,Thank you for taking the time to leave a positive rating of our hotel. We take great pride in our team and the services we offer to each of our valued guests and it makes us happy to see your feedback and to know that you enjoyed your stay with us. Our goal is to exceed our guests' expectations with top-notch service and clean & comfortable rooms and thank you for validating that we are accomplishing that goal. We look forward to you visiting us again soon.Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

LaWanda, Griffith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating
Stayed 2 nights in Apr 2023
Response from Ava Smith on May 1, 2023
Dear Lawanda,Thank you for taking the time to leave a positive rating of our hotel. We take great pride in our team and the services we offer to each of our valued guests and it makes us happy to see your feedback and to know that you enjoyed your stay with us. Our goal is to exceed our guests' expectations with top-notch service and clean & comfortable rooms and thank you for validating that we are accomplishing that goal. We look forward to you visiting us again soon.Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

Randy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this hotel. The room accommodations the morning breakfast was excellent. However, the deadbolt to our room was not working properly.
Stayed 1 night in Mar 2023
Response from Ava Smith on Mar 30, 2023
Dear Randy,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon.Regards,Ava Smith,Guest Relations Manager.

2/10 Terrible

katina

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Ava Smith on Mar 27, 2023
Dear Katina,Thank you for taking the time to post your rating. We are concerned that we might have not met your expectations or given you our best service. Please do let us know about any specific concerns you had during your stay, your feedback is very important to us and we can assure you that we will do everything possible to your utmost satisfaction. We hope to see you again and promise that you will have a better guest experienceSincerely,Ava Smith,Guest Relations Manager.

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Ava Smith on Mar 27, 2023
Dear Roger,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon.Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Ava Smith on Mar 13, 2023
Dear Jeffrey,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon. Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Mar 2023
Response from Ava Smith on Mar 13, 2023
Dear Rick,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon. Regards,Ava Smith,Guest Relations Manager.

8/10 Good

Johnny

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New generation has to change
Stay was ok, the front desk staff were helpful, but the breakfast staff working the kitchen needs to be replaced. Don’t come to work if you’re not ready to work. How can you hear customers with head phones on?
Stayed 2 nights in Feb 2023
Response from Ava Smith on Mar 5, 2023
Dear Johnny,Thank you for taking the time to share your review. We hope that you enjoyed your overall stay with us. We are committed to providing you with an excellent guest experience. Your feedback regarding your concerns will not go unnoticed and we will absolutely share them with the respective areas for further review and action for service improvements. We thank you for choosing to stay with us and we hope to see you again soon.Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Ava Smith on Mar 1, 2023
Dear Guest,We thank you for taking the time to share your positive feedback. We are pleased to see the 10-star rating which we always strive for. We are committed to offer our guests top-notch service and the highest levels of comfort. We are delighted that we were able to meet your needs. These remarks are what we value the most and we are pleased to have left a lasting impression on you. We appreciate your patronage and look forward to hosting you back again here soon.Regards, Ava Smith,Guest Relations Manager.

2/10 Terrible

Bart

Stayed 1 night in Feb 2023
Response from Ava Smith on Mar 1, 2023
Dear Bart,Thank you for taking the time to post your rating. We are concerned that we might have not met your expectations or given you our best service. Please do let us know about any specific concerns you had during your stay, your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience. We hope to see you again and promise that you will have a better guest experience. Sincerely,Ava Smith,Guest Relations Manager.

8/10 Good

Henry

Liked: Cleanliness, property conditions & facilities, room comfort
Good location the Hotel was quiet and bed was comfortable. I will return again on my next trip to Atlanta.
Stayed 2 nights in Feb 2023
Response from Ava Smith on Feb 16, 2023
Dear Henry,Thank you for taking the time to share your feedback with us. It was a pleasure having you stay at our hotel and we hope that you found our facility and services provided to your liking. We are committed to providing you with an excellent guest experience. Should you think of anything we could have done better to have earned a 10-Star rating, please do let us know and we will do everything possible to your satisfaction. We appreciate your patronage and we look forward to welcoming you back again in the future soon.Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

Kelly Ann

Liked: Staff & service, amenities, property conditions & facilities
Redone but a little mold in the shower and Georgia bugs
Stayed 1 night in Feb 2023
Response from Ava Smith on Feb 10, 2023
Dear Kelly,Thank you for taking the time to share your ratings. We are happy to see 5 star rating and we hope that you enjoyed your overall stay with us. We are committed to providing you with an excellent guest experience. Your feedback regarding your concerns will not go unnoticed and we will absolutely share them with the respective areas for further review and action for service improvements. We thank you for choosing to stay with us and we hope to see you again soon.Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Morning manager went out of her way to help with internet connectivity.
Stayed 1 night in Feb 2023
Response from Ava Smith on Feb 10, 2023
Dear Mark,Thank you for choosing to stay with us and for taking the time to give us a positive rating. Providing every guest with an excellent guest experience is our top most goal, and it's great to see that we were successful in doing so for you. Thanks once again for your valuable feedback and we look forward to you visiting us again soon. Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

Lula

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, friendly staff.
Stayed 1 night in Jan 2023
Response from Ava Smith on Feb 1, 2023
Dear Lula,Thank you for taking the time to leave a positive rating of our hotel. We take great pride in our team and the services we offer to each of our valued guests and it makes us happy to see your feedback and to know that you enjoyed your stay with us. Our goal is to exceed our guests' expectations with top-notch service and clean & comfortable rooms and thank you for validating that we are accomplishing that goal. We look forward to you visiting us again soon.Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

ISIDOR

Stayed 1 night in Jan 2023

10/10 Excellent

DOMENIC

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Ava Smith on Jan 6, 2023
Dear Domenic,Thank you for taking the time to leave a positive rating of our hotel. We take great pride in our team and the services we offer to each of our valued guests and it makes us happy to see your feedback and to know that you enjoyed your stay with us. Our goal is to exceed our guests' expectations with top-notch service and clean & comfortable rooms and thank you for validating that we are accomplishing that goal. We look forward to you visiting us again soon.Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

Aristides

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Response from Ava Smith on Jan 6, 2023
Dear Aristides,We thank you for taking the time to share your positive feedback. We are pleased to see the 5-star rating which we always strive for. We are committed to offer our guests top-notch service and the highest levels of comfort. We are delighted that we were able to meet your needs. These remarks are what we value the most and we are pleased to have left a lasting impression on you. We appreciate your patronage and look forward to hosting you back again here soon.Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room with many amenities and good location close to airport
Stayed 1 night in Dec 2022
Response from Ava Smith on Jan 6, 2023
Dear Lori,It's wonderful to know that our clean and comfortable accommodations, amenities and services provided left a lasting impression on you. We truly appreciate you taking the time to share your thoughts with us. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations and we are happy that we could do so for you. Once again, thanks for your feedback and we look forward to hosting you again soon.Regards,Ava Smith,Guest Relations Manager.

2/10 Terrible

Frederick

Traveled with partner
Flight canceled to Atlanta. No refund.
Stayed 1 night in Dec 2022
Response from Ava Smith on Dec 27, 2022
Dear Frederick,Thank you for taking the time to post your feedback. We are concerned that we might have not met your expectations or given you our best service. Your feedback regarding your concerns will not go unnoticed and we will absolutely share them with the respective areas for further review and action. We hope to see you again and promise that you will have a better guest experience. Sincerely,Ava Smith,Guest Relations Manager.

10/10 Excellent

roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Ava Smith on Dec 21, 2022
Dear Roger,We thank you for taking the time to share your positive feedback. We are pleased to see the10-10 rating which we always strive for. We are committed to offer our guests top-notch service and the highest levels of comfort. We are delighted that we were able to meet your needs. These remarks are what we value the most and we are pleased to have left a lasting impression on you. We appreciate your patronage and look forward to hosting you back again here soon.Regards,Ava Smith,Guest Relations Manager.

10/10 Excellent

Cynthia

Stayed 1 night in Jul 2022
Response from Ava Smith on Dec 3, 2022
Dear Cynthia,Thank you for taking the time to leave a positive rating of our hotel. We take great pride in our team and the services we offer to each of our valued guests and it makes us happy to see your feedback and to know that you enjoyed your stay with us. Our goal is to exceed our guests' expectations with top-notch service and clean & comfortable rooms and thank you for validating that we are accomplishing that goal.We look forward to you visiting us again soon. Regards,Ava Smith,Guest Relations

10/10 Excellent

Deja