Ratings based on 528 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2017
The bed are too old, and not too comfortable. The location of the hotel is great, and the staff is pleasant.
Comment from Hotel Management
Feb 22, 2017 by Ava, Hotel Management
Dear valued guest, I thank you for taking time off to send us a feedback on your recent at our nice, clean and efficient staffed Hampton Inn & Suites -Atlanta Airport North Hotel. We also appreciate you finding our location convenient. I want to personally apologize that the room and furnishing were not to your liking and not of high standards we accept. We value you as a guest, and do want you to know that your concerns are our concerns! We look forward to having the opportunity to restore your confidence in our hotel in the near future. Regards, Ava Smith Guest Relations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Breakfast was good, staff was very friendly.

Posted Jan 17, 2017
Room was average, location was good. Breakfast was good, shuttle to airport. Room could have been a little cleaner, carpets needed cleaning and some hair was in the room and bsthroom. Overall not bad. Staff was extremely friendly.
Comment from Hotel Management
Jan 18, 2017 by Ava, Hotel Management
Dear Kevin, I really appreciate you taking the time to share your disappointment with your recent stay. You can be confident that we will follow-up on your concerns, so that others are not disappointed as you were. We strive hard for our guests to have the best stay possible where everything is in perfect working order. I am sorry if that was not the case during your stay. I want to personally apologize that the hotel was not as clean as the standards demand. A clean room that has been prepared for our guests, is basic for a good stay. I am sorry if this was not your experience. Again, thank you for taking the effort to share your thoughts. We value you as a guest, and do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort. We look forward to having the opportunity to restore your confidence in our hotel in the near future. Regards, Ava Smith Guest Relations Manager
3 out of 5
by A verified traveler from Charlotte

Good hotel close to the airport

Posted Jan 9, 2017
It was an okay hotel. The Room was good. Bathroom was not well planned.. shower was going in the wrong way.
Comment from Hotel Management
Jan 10, 2017 by Ava, Hotel Management
Dear Charlotte, We thank you for for choosing to stay with us and are happy you liked your overall stay here with good rooms. We regret and apologize for inconvenience caused to you, due to the shower. We are happy to inform you that the same has been set right and we hope we get another chance to show you the changes and improvements here. Regards, Ava Smith Guest Relations Manager
4 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Comment from Hotel Management
Jan 7, 2017 by General Manager, Hotel Management
Dear valued guest, We thank you for staying with us and we hope you had a wonderful, relaxed and enjoyable stay. We also thank you for the 4 star rating you given us. It would be great if you can pen down a few lines on your experience with us. This will help us a long way to serve you better. We hope to see you stay with us again. Regards, Ava Smith Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Nice hotek

Posted Nov 15, 2016
Great hotel, close to airport. Super friendly staff. No complaints, had a very lovely stay.
Comment from Hotel Management
Nov 16, 2016 by Ava Smith, Hotel Management
Dear Valued Guest, Thank You for your valuable feedback. We are delighted you had a wonderful stay at our hotel. Our team is pleased you are satisfied with the customer service at our hotel. We hope to serve you soon again! Regards, Ava Smith Guest Relations Manager.
4 out of 5
by A verified traveler

Posted Nov 13, 2016 on Hotels
Comment from Hotel Management
Jan 7, 2017 by General Manager, Hotel Management
Dear valued guest, We thank you for choosing to stay with us and for your 4 star rating. We hope you had a comfortable and relaxed stay here and made use of the various facilities and amenities provided to our valued guests. Your feedback on your stay experience will help us a long way to improve our services. Do visit us again. Regards, Ava Smith Guest Relations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Good airport hotel

Posted Nov 3, 2016
It was very quiet for an airport location. Easy parking, near some restaurants. We loved Malone's. The physical hotel was pretty basic and not fancy, but it made up for that as it was was very clean and comfortable. The staff were very nice and welcoming. We will stay there again when we visit Atlanta.
Comment from Hotel Management
Nov 7, 2016 by Ava Smith, Hotel Management
Dear Elaine, Our team is most delighted to learn of your enjoyable stay at our quiet hotel, with its location and that the amenities were to your liking and comfort. Your appraisal on the staff was welcomed with smiles and we all look forward to your next stay with us. Regards, Ava Smith Guest Relations Manager.
4 out of 5
by A verified traveler

Clean and comfortable

Posted Oct 18, 2016 on Hotels
My day was good and the room was comfortable. Breakfast sucked there was no sausage when I went down to eat and there was plenty of time left for breakfast. Also that was him mixed in with the eggs what if you don't eat pork like myself or if you don't eat eggs? Otherwise breakfast was good and the dining area was better than most I've seen
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Dear Valued Guest, We are delighted you enjoyed your stay at our hotel. It's great you liked the rooms. However, we apologize for the inconvenience caused due to the breakfast. Your feedback has been sent to the kitchen staff. We hope you give us another chance to show you our improvements. Regards, Ava Smith Guest Relations Manager.
3 out of 5
by A verified traveler

Posted Oct 14, 2016 on Hotels
Comment from Hotel Management
Jan 7, 2017 by General Manager, Hotel Management
Dear valued guest, Thank you for staying with us and we hope you had a comfortable stay. We would like to have a review on your stay to help us serve you better. Hope you enjoyed the facilities and amenities provided to our valued guests. We hope to see you again and make your stay more comfortable. Regards, Ava Smith Guest Relations Manager
5 out of 5
by A verified traveler

Posted Oct 12, 2016 on Hotels
Comment from Hotel Management
Jan 7, 2017 by General Manager, Hotel Management
Dear valued guest, We are delighted and thank you for staying with us and for the 5 star rating. Please share with us the experience of your stay here which will help us improve and be more hospitable to our valued guests. We hope to see you visit us again. Regards, Ava Smith Guest Relations Manager