Room was average, location was good. Breakfast was good, shuttle to airport. Room could have been a little cleaner, carpets needed cleaning and some hair was in the room and bsthroom. Overall not bad. Staff was extremely friendly.
Comment from Hotel Management
Jan 18, 2017 by Ava, Hotel Management
I really appreciate you taking the time to share your disappointment with your recent stay. You can be confident that we will follow-up on your concerns, so that others are not disappointed as you were. We strive hard for our guests to have the best stay possible where everything is in perfect working order. I am sorry if that was not the case during your stay.
I want to personally apologize that the hotel was not as clean as the standards demand. A clean room that has been prepared for our guests, is basic for a good stay. I am sorry if this was not your experience.
Again, thank you for taking the effort to share your thoughts. We value you as a guest, and do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.
We look forward to having the opportunity to restore your confidence in our hotel in the near future.
Guest Relations Manager