Ratings based on 187 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 5, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Apr 5, 2017 on Hotels
The stay was great; the staff was exceptional in service - especially Ms. Sharon
2 out of 5
by A verified traveler from v.

Poor staff

Posted Apr 1, 2017 on Orbitz
Left me stranded at the airport after 3 calls 40 minutes looking for the shuttle, all they offered me was a bottle of water. They kept saying we will call u back after we check where the shuttle is...Hyatt place shuttle felt bad, and took me to their competition.
5 out of 5
by A verified traveler

Trip to NYC

Posted Mar 30, 2017 on Hotels
We drove in from Birmingham so we would be close to the airport for our early a.m. flight to NYC. Met our expectations!
1 out of 5
by Shari

Posted Mar 27, 2017 on Hotels
I was locked out my room for 30 min. I let front desk know what was going on they advised me some one will meet me at my room but it took them almost 30 min to get to us.
4 out of 5
by Daniel

Great hotel, so-so location

Posted Mar 13, 2017 on Hotels
Because of the traffic and busy shopping center nearby, this hotel was hard to get to. Otherwise, it was comfortable, quiet (considering the airport is nearby), and breakfast was quite good.
5 out of 5
by Valerie

This traveler left a rating score only Posted Mar 7, 2017 on Hotels
5 out of 5
by Yong Mean

This traveler left a rating score only Posted Mar 6, 2017 on Hotels
4 out of 5
by Rose-claire

This traveler left a rating score only Posted Feb 28, 2017 on Hotels
5 out of 5
by Sylvia

This traveler left a rating score only Posted Feb 27, 2017 on Hotels