Ratings based on 461 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from ch

Posted Aug 20, 2016
I would recommend another hotel. This hotel was dirty the housekeeper was rude.
Comment from Hotel Management
Aug 26, 2016 by Michael D, Hotel Management
Thanks for the comments. We will take your comments and forward them to our staff and make certain we are are moving forward to ensure you, our valued guest, is receiving the best stay experience possible. Hope we can be "at your service" again soon. Best Regards and Safe Travels!!
4 out of 5
by A verified traveler

Nice Hotel

Posted Aug 13, 2016
Pros: the rooms are roomy and the Bed and pillows are awesome
Cons: n/A
Location: the hotel is next to all type of shops and malls and eating places.
Good quiet stay accept when someone was on the basketball court. Next time I will not let them put me near the baskeball court. overall good hotel.
Comment from Hotel Management
Aug 16, 2016 by NS / Front Office Manager, Hotel Management
Thank you so much for the nice review! Please let us know the next time you wish to book with us,and we will make sure you get an awesome suite a little further from the court. Thanks again!
3 out of 5
by A verified traveler from sc

Posted Aug 12, 2016
Overall my experience was ok! Perfect location for the purpose of my trip!
5 out of 5
by A verified traveler from Houston,TX

Perfect hotel for families

Posted Aug 9, 2016
Great room with good amenities. Close to shopping and freeway access. Quiet and scenic. Would definitely recommend it.
3 out of 5
by A verified traveler

Nice hotel

Posted Aug 9, 2016
The hotel was great in terms of appearance, comfortable room, beds, and kitchenette. Overall would have given better ratings except for two incidences that were not handled well by the various staff members. While the staff were nice, only a couple of front desk staff were very knowledgeable and helpful. The toilet did not work well and ended up overflowing in the middle of the night and staff said there was nothing they could do about it until the morning because maintenance staff was gone home. Luckily we knew to shut off water to toilet right away. Requested towels to soak up the mess and never received them. The toilet was eventually fixed over the next two days. It took 5 times throughout the day of requesting house staff to clean up the mess before someone finally showed up late in the afternoon. The people above us were very noisy into late night and early morning. After several requests to do something about the noise, the staff and security made some effort to control the situation but never resolved it.
5 out of 5
by A verified traveler from charlotte, nc

Amazing!!

Posted Aug 2, 2016
I am amazed that this doesn't have more stars. I travel a lot and this is an exceptional value. Full kitchen, fireplace, sitting area w desk, couch, and kitchen table. Room was huge, clean and modern, amenities were great and breakfast is included. I don't think you can get a better deal
5 out of 5
by A verified traveler from Atlanta, Georgia

Nice suites close

Posted Aug 1, 2016
The customer service was excellent. Our room was very nice and clean. It exceeded our expectations. We will definitely be staying here again.
2 out of 5
by A verified traveler

staff great but room dirty

Posted Aug 1, 2016
The staff at the front desk were so polite and helpful, however the room was dirty (floors had not been swept much less mopped). Pool needs loungers not just chairs.
Comment from Hotel Management
by Bill, Hotel Management
I'm so sorry about the dirty floors! Clearly this does not reflect our cleanliness standards and I will discuss with my team
2 out of 5
by A verified traveler from California

Nice hotel but no service

Posted Aug 1, 2016
Stayed 6 nights. Only got room service 1 day. Asked twice in one day to get the room cleaned. Both times we were told that shouldn't have happened and that it would be taken care off but still was not cleaned. Had to ask for toilet paper as it was not refilled the only day room was cleaned.
Comment from Hotel Management
Aug 9, 2016 by Bill, Hotel Management
I am very sorry for your experience during your visit. We had some recent housekeeping challenges, but that in no way should have impacted your stay. I apologize and will share your comments with the team.
3 out of 5
by A verified traveler from saunt dizier

Complexe hôtelier au nord d'Atlanta

Posted Aug 1, 2016
Les chambres sont réparties dans de petits bâtiments à un étage. Elles sont spacieuses et très bien équipées en cuisine. La piscine est très petite par rapport au nombre de chambre. Le mini terrain de basket est un plus sympa pour les amateurs. Le petit déjeuner est disproportionné pour le nombre de résident mais il est gratuit comme le parking.