Ratings based on 752 Verified Reviews

4.3 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Feb 27, 2017
Pros: Location and it was quiet
Cons: The facility needs updating and maintenance with attention to lots of details
Very disappointed and not what we were expecting. There were maintenance issues with our room on the 1st morning, there was no hot water & the tub reglazing was peeling badly. We were given another room, however once we went inside the 2nd room we knew we couldn't stay. There was a very strong cigarette smoke smell in the room. Also the security latch was missing. The staff was very accommodating with us and gave us an upgraded room at no extra cost.
Comment from Hotel Management
Mar 4, 2017 by Michael D, Hotel Management
Thank you for your comments. I am glad you enjoyed the quiet location we have here and the attentive manner in which our staff used to help you with your issues. Best Regards and Safe Travels!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 26, 2017
I had a wonderful stay. Got an extra day because of the comfort. Nice breakfast.
Comment from Hotel Management
Feb 27, 2017 by Michael D, Hotel Management
Many thanks for taking the time to tell us about your stay. We are always interested in knowing if we gave you the best stay experience possible. I'm delighted you had a good stay with us. Hope to see you again soon. Best Regards and safe Travels!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location in the Perimeter Center area

Posted Feb 15, 2017
Well kept facility with helpful staff and better than average breakfast included. However, accommodations this stay were below previous stays. Room had been "hard used" and probably will soon need to be refurbished, esp. bath and kitchen areas. Otherwise, very satisfied.
Comment from Hotel Management
Feb 16, 2017 by Michael D, Hotel Management
Thanks for your comments. I cannot agree more about our location. We do have a Preventative Maintenance Program where we refurbish our rooms. Sounds like we need to get your suite "PM'd" quickly. Thanks for the heads up and hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

great stay

Posted Feb 13, 2017
The room was very nice and cozy. It was clean and in a very quiet area. Staff was great.
Comment from Hotel Management
Feb 14, 2017 by Michael D, Hotel Management
Thanks for your comments, I cannot agree more about the quiet part. It's hard to believe you were right in the heart of Sandy Springs. I'll also let the staff know you were pleased with their efforts. They are always quite interested in how our guests enjoyed their stay.Hope to see you again soon. Best Regards and Safe Travels!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2017
Great and awesome My clients enjoyed the time.,...,........... ..,...........
Comment from Hotel Management
Feb 14, 2017 by Michael D, Hotel Management
Thanks for your comments, Im delighted your clients enjoyed their time with us. I'll let the staff know you were pleased with their efforts. They are always quite interested in how our guests enjoyed their stay.Hope to see you again soon. Best Regards and Safe Travels!!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Place For Multiday Stay

Posted Feb 6, 2017
Pros: Clean, quiet, had nice breakfast and ample parking.
Cons: larger TV?
Location: Perimeter Mall Area - close to highways and plenty of places to eat.
The hotel was nice, clean and very convenient to my office in Perimeter Commercial Area. The room was pretty good sized, included a little couch and had nice bed along with kitchenette which came in handy as I was in town for several days.
Comment from Hotel Management
Feb 8, 2017 by Michael D, Hotel Management
Thanks for taking time to complete a survey and we do appreciate the comments. We will put them to good use ensuring we give you the very best stay experience possible. Hope to see you again soon. Best Regards and Safe Travels!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Comfortable stay

Posted Feb 1, 2017
Pros: Location, clean and great staff.
Location: Plenty of shopping and restaurants.
Good location. Staff was excellent, they were friendly and helpful. Plenty of parking, parking lots had plenty of lighting.
Comment from Hotel Management
Feb 1, 2017 by Michael D, Hotel Management
Thanks for your comments Kenny, I'll forward this off to team. We are always quite interested in how our guests enjoyed themselves. Hope to see you again soon. Best Regards and Safe Travels!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2017
Nice place. Nice safe location staff was great. Wish I had a fireplace. Only thing I would change
Comment from Hotel Management
Feb 1, 2017 by Michael D, Hotel Management
Thanks for your comments Petey, I'll forward this off to team. We are always quite interested in how our guests enjoyed themselves. We do have fireplaces. Next time you stay with us, let us know and we will get you a suite with a fireplace. Hope to see you again soon. Best Regards and Safe Travels!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Greenville, NC

Great Amenities and Comfortable Spacious Rooms

Posted Jan 30, 2017
Pros: The amenities, full kitchen, refrigerator, microwaves and dishwasher are excellent.
Location: Nearby, there is Uncle Julio's, Publix, Arbys, and Dominos. Perimeter Mall is a short drive away.
This pet friendly hotel has comfortable spacious rooms that are suitable for business travelers, couples and families.
Comment from Hotel Management
Feb 1, 2017 by Michael D, Hotel Management
Thanks for your comments. I'll forward this off to team. We are always quite interested in how our guests enjoyed themselves. Hope to see you again soon. Best Regards and Safe Travels!!
1 out of 5
by A verified traveler from New Orleans, LA

Don't Be Fooled

Posted Jan 30, 2017
Pros: Getting my refund!
Cons: Everything needed to be improved.... EVERYTHING.. even the atmosphere felt cheap!
Don't be fooled by the 4.3 star ratings and the fancy pictures! I drove 6 hours to a disgusting room, nasty sheets, towels and rude staff! The couch smelled like it was washed in marijuana... Dirty pillows on bed... Nasty tub... the pictures glorify this over rated place... I tried to be as level headed as possible writing this complaint, I just do not understand how sooooo many people say this place is good/clean etc.. My room was $200 for one night and seems as if I paid for a $50 room... no exaggeration... I will NEVER stay at this chain again! Take my word people... Go to the OMNI!
Comment from Hotel Management
Feb 1, 2017 by Michael D, Hotel Management
Thank you for your comments. You comments are, by far, quite rare. However, I am disappointed your particular stay did not meet your expectations.We are constantly working on improving ourselves so we can give our guests the best stay experience possible. Best Regards and Safe Travels!!