Don't Be Fooled
Posted Jan 30, 2017
Don't be fooled by the 4.3 star ratings and the fancy pictures! I drove 6 hours to a disgusting room, nasty sheets, towels and rude staff! The couch smelled like it was washed in marijuana... Dirty pillows on bed... Nasty tub... the pictures glorify this over rated place... I tried to be as level headed as possible writing this complaint, I just do not understand how sooooo many people say this place is good/clean etc.. My room was $200 for one night and seems as if I paid for a $50 room... no exaggeration... I will NEVER stay at this chain again! Take my word people... Go to the OMNI!
Comment from Hotel Management
Feb 1, 2017 by Michael D, Hotel Management
Thank you for your comments. You comments are, by far, quite rare. However, I am disappointed your particular stay did not meet your expectations.We are constantly working on improving ourselves so we can give our guests the best stay experience possible.
Best Regards and Safe Travels!!