Ratings based on 767 Verified Reviews

3.9 out of 5
74% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Houston

Posted Mar 15, 2017
No hot water. Called guest services no one picked up phone. Went down to front desk to complain. Was fixed at night. Had an early morning flight, aging no hot water at 4.00 am. Wasn't time to complain and wait. Left without showering. Bad experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Very nice hotel & affordable

Posted Feb 3, 2017
I am a Hilton honors members. This hotel is very nice and very affordable. The staff is great.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 15, 2016 on Hotels
2 out of 5
by A verified traveler from Dallas

Okay for a short stay

Posted Dec 1, 2016
Pros: Food
Cons: Internet is speed is a disaster.
Their internet connection is useless, bring a hot spot. Room is clean and very comfortable bed. Food is good.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 24, 2016 on Hotels
5 out of 5
by A verified traveler

Georgia football weekend.

Posted Nov 22, 2016 on Hotels
Great football weekend.
2 out of 5
by A verified traveler from US

Terrible Wake up call.

Posted Nov 18, 2016
Pros: Nighttime customer service. True desire to make sure guests were taken care of.
Cons: Letting customers know there were renovations underway and what time they were starting so the guest could be prepared.
Location: Good location, easy to get around.
When I arrived, I was greeted by an excellent individual that was doing everything in his power to take care of an upset guest. I love that type of customer service and knew that I was in the right place. The individual took care of me and I was off and running. Hotel was furnished beautifully and all appearances were good. Fast forward to 8AM. I had gotten in around 2AM and wasnt in bed until about 4, so I was planning on sleeping in a bit before my meetings for the day. My wake up call came in the form of a jackhammer from the floor below me. Hoping it was a temporary thing, I put my headphones in and tried to go back to sleep. Wrong. I could feel the jackhammer through my bed and was literally rattling the room. It was loud enough that a phone call was hard to make. I went downstairs to the lobby to see what the deal was and literally everyone at the counter (unfortunately my friend from the night before wasnt there) could care less. I got a look of disgust from one woman and another said she was sorry. The two other guys just sort of stared at me blankly. That was it. Once I was showered and ready to go, I went back down to grab a cup of coffee which was another $3 bucks. They couldnt even comp a cup of coffee for the experience. Overall, im torn. Overall staff rating is because of the excellent young man from the night before. If he hadnt of been there then this would have been a rating of 1. For now, dont stay here while the renovations are going on.
4 out of 5
by A verified traveler

Posted Nov 17, 2016 on Hotels
Nice hotel, but isn't it time to offer your guests free wifi??? Come on...
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 5, 2016 on Hotels
1 out of 5
by A verified traveler

Posted Nov 4, 2016 on Hotels
The hotel admin is not friendly