Lobby

Reviews of Hilton Garden Inn Atlanta Perimeter Center

3 out of 5
Hilton Garden Inn Atlanta Perimeter Center
1501 Lake Hearn Dr NE, Atlanta, GA

Reviews

8.0

Very Good

Rating 10 - Excellent. 697 out of 1489 reviews" "
Rating 8 - Good. 411 out of 1489 reviews" "
Rating 6 - Okay. 146 out of 1489 reviews" "
Rating 4 - Poor. 110 out of 1489 reviews" "
Rating 2 - Terrible. 125 out of 1489 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yvan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean, in a beautiful area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kimberly

I enjoyed the peaceful setting , no one bothered me and I was on the top floor where we see the high way it’s beautiful at night. Thank you
Stayed 2 nights in Apr 2024
Response from Bo Hagood - General Manager on Apr 15, 2024
Thank you for the wonderful feedback.

10/10 Excellent

Tiffany, Fenton

Liked: Cleanliness, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2024
Response from Bo Hagood - General Manager on Apr 15, 2024
Thank you for providing your feedback. I am pleased to hear that you had an enjoyable stay.

8/10 Good

LaShell, Atlanta

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 14, 2024
Thank you for the 4/5 rating, LaShell!We are excited to see that you had an enjoyable experience at Hilton Garden Inn Atlanta Perimeter Center. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
We stayed there for spring break as they have an indoor pool. They only have 4 chairs inside and people had to sit on the ground while kids swam. Definitely need more chairs in area.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 9, 2024
Michelle, we're delighted to hear that you chose the Hilton Garden Inn Atlanta Perimeter Center for your spring break stay. We appreciate the feedback on the seating arrangements near our indoor pool. We assure you that we take guests' comfort into consideration and your suggestions are valuable. We look forward to welcoming you back in the future.

10/10 Excellent

Folasade

Liked: Cleanliness, amenities, property conditions & facilities
The staff I interacted with were friendly and helpful, with the exception of the man who was on duty at the front desk the evening of 6th of April 2024 at about 6pm. The breakfast is rich and filling. I only had dinner once but it was delicious. It is a quiet place and i was able to rest and refresh before returning home to work. In summary, I enjoyed my stay.
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 9, 2024
Folasade, it's wonderful to hear that you had a pleasant time at the Hilton Garden Inn Atlanta Perimeter Center. It's delightful that our team members were able to provide you with the friendly service you deserve, and your enjoyment of our filling breakfast and tasty dinner brings us joy. Should there be any opportunity for improvements, we appreciate these being flagged too. We look forward to your next stay where more restful and refreshing opportunities await.

6/10 Okay

Essence

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The indoor pool was freezing cold and on 2 separate occasions I had to call maintenance to let me in my room because my key wouldn’t work. On the second occasion was when they swapped out the battery that was in my door. The arms to get into the parking garage wouldn’t go up so we had to park in the parking lot next to the garage which felt a little sketchy being that it was 11 PM at night. Overall, this isn’t the worst experience I’ve had at a hotel, but I probably wouldn’t ever stay here again.
Response from Customer Service on Apr 8, 2024
Essence, we regret your stay wasn't fully up to your expectations. It's disheartening to learn about the issues you encountered with key access and parking garage entrance. Our goal is to ensure seamless experiences for our guests, and your feedback helps us identify areas needing improvement. We apologize for any inconvenience caused. It is unfortunate to hear that you might not consider staying with us again, but we hope that you will give us another chance to provide an improved, hassle-free stay in the future.

10/10 Excellent

Nicole

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Staff very nice.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 31, 2024
Nicole, it's excellent to hear about your enjoyable stay at Hilton Garden Inn Atlanta Perimeter Center. We're pleased that our team members' friendliness stood out to you during your visit. We hope to have the pleasure of serving you again.

10/10 Excellent

Ambima

Stayed 1 night in Mar 2024
Response from Bo Hagood - General Manager on Apr 15, 2024
Thank you for the rating.

2/10 Terrible

RAY

Stayed 4 nights in Mar 2024
Response from Bo Hagood - General Manager on Mar 26, 2024
We apologize that you did not enjoy your stay.

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice layout, good service
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Janet, your positive words about your stay at Hilton Garden Inn Atlanta Perimeter Center are highly appreciated. We're elated to hear that you enjoyed our well-organized spaces and top-notch service. Our team members work hard to provide a clean and comfortable setting for our guests. We thank you for choosing us for your Atlanta stay and look forward to seeing you again in the future.

8/10 Good

J.R.

Liked: Cleanliness, property conditions & facilities
There were some people just sitting in the hallway for hours. But when I told the manager he took care of it.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 26, 2024
We appreciate your feedback about your recent stay at Hilton Garden Inn Atlanta Perimeter Center. It's gratifying to learn that our management was able to swiftly address your concern about some guests in the hallway. Thanks for choosing us, we hope to serve you again in the future.

8/10 Good

Natalie

Traveled with group
Liked: Cleanliness, amenities
Good for price. Parking is inconvenient.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 20, 2024
Natalie, thank you for staying with us at Hilton Garden Inn Atlanta Perimeter Center. We're glad you found value in your stay. We appreciate your feedback regarding parking and we're constantly working towards improving guests' experiences. We hope to welcome you back soon.

10/10 Excellent

Claude

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 16, 2024
Claude, it's great to hear you enjoyed your stay at Hilton Garden Inn Atlanta Perimeter Center. We strive to provide our guests with a pleasing and comfortable stay. Looking forward to providing another excellent experience for you in the future. Safe travels!

10/10 Excellent

layaii

Liked: Cleanliness, property conditions & facilities
The restaurant & bartender was really delicious. Clean rooms, quiet.
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 10, 2024
Layaii, it's wonderful to hear that your stay at the Hilton Garden Inn Atlanta Perimeter Center was enjoyable! We're thrilled you were able to experience the delightful cuisine from our restaurant, appreciate the cleanliness of our rooms, and enjoy the tranquil atmosphere. Thank you for choosing us while visiting Atlanta, and we hope to welcome you back soon.

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, quiet, and great water pressure in the shower!
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 10, 2024
Andrea, we're thrilled to hear that you found comfort and tranquility during your stay at Hilton Garden Inn Atlanta Perimeter Center. It's wonderful to know that our amenities, such as the shower, enhanced your experience. We hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice and very clean hotel. Close to shopping and dining.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 9, 2024
Heather, thank you for sharing your positive experience at Hilton Garden Inn Atlanta Perimeter Center. We're glad you appreciated our pristine premises and convenient location near local shopping and dining spots. We hope to greet you again on your next visit to Atlanta.

10/10 Excellent

Jose Luis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and safe!!
Stayed 1 night in Feb 2024
Response from Customer Service on Mar 8, 2024
Jose Luis, we're thrilled you appreciated the tranquility and safety during your stay at Hilton Garden Inn Atlanta Perimeter Center. We aim to provide a secure and peaceful environment for all our guests. Thank you for sharing your experience, and we look forward to having you back soon.

4/10 Poor

Ariel

Traveled with family and small children, Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were placed in a room without hot water and sink became clogged and staff did not offer to relocate us to a new room
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 6, 2024
Ariel, we apologize for the mishaps you experienced with the lack of hot water and sink issues during your stay. Our goal is to provide comfort to our valued guests and it seems that we fell short. Please know that our team members are typically swift in resolving these types of concerns, offering alternatives where necessary. We are truly sorry for any inconvenience this caused you and appreciate your feedback for improvement. We hope to host you again in the future, aiming to provide an experience that exceeds your expectations.

10/10 Excellent

Robyn

Traveled with group
Liked: Amenities, property conditions & facilities
Had an amazing time free parking the bar is so great great customer service and food affordable too.
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 5, 2024
Robyn, it's heartening to hear that your stay at Hilton Garden Inn Atlanta Perimeter Center exceeded expectations. Our team appreciates your recognition of our outstanding service, convenient complimentary parking, and delightful bar. We're also glad that you found our dining options affordable. On your future visits, we're looking forward to creating more extraordinary experiences for you.

6/10 Okay

Jillian

Stayed 1 night in Mar 2024
Response from Customer Service on Mar 5, 2024
Jillian, it seems your recent stay was a modest one. We're always seeking to improve our guest experience and would greatly appreciate any feedback you could provide regarding your stay. We hope for an opportunity in the future to provide you with an improved stay.

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 5, 2024
Thank you for the fantastic rating, Shannon!We strive to make all of our guests feel welcome and relaxed during their time at Hilton Garden Inn Atlanta Perimeter Center! We can't wait to see you again soon.

10/10 Excellent

Candy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in Jan 2024
Response from Customer Service on Feb 29, 2024
Candy, thank you for your high praise of Hilton Garden Inn Atlanta Perimeter Center. We're thrilled to know you appreciated the cleanliness of our premises. We hope your visit to Atlanta was memorable and look forward to welcoming you back.

10/10 Excellent

Armin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 28, 2024
Thank you for the wonderful rating, Armin!It's fantastic you enjoyed your time at Hilton Garden Inn Atlanta Perimeter Center so much! We look forward to hosting you again soon for another amazing experience!

4/10 Poor

Trishan

Disliked: Cleanliness, property conditions & facilities
The lady at the front desk was very rude. No hello no good morning. She just told me straight up. Your room is not ready. You have to come back around 4 o’clock to check in. Please train your employee to have good behaviors.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 21, 2024
Trishan, we sincerely regret to hear of your initial encounter during check-in time. Hospitality is always our top priority, and we are sorry that you experience didn't align with our usual standards. Your feedback about the demeanor of our team member during your interaction is noted and will certainly be utilized to enhance our guests' experiences in the future. Your industry feedback is valuable in our commitment to continuous training and improvement.

8/10 Good

Susan

Stayed 1 night in Feb 2024
Response from Customer Service on Mar 22, 2024
We appreciate you sharing this positive rating, Susan!The comfort of our guests is important to us so we can't wait to see you back again at Hilton Garden Inn Atlanta Perimeter Center. We want to share an even more enjoyable experience with you next time.

8/10 Good

Carlos A.

Business traveler
Liked: Cleanliness, property conditions & facilities
Nice for an overnight business stay.
Stayed 1 night in Jan 2024
Response from Customer Service on Feb 10, 2024
Carlos A., thank you for sharing your experience. At Hilton Garden Inn Atlanta Perimeter Center, we strive to provide a comfortable setting, especially for our business travelers. We are glad to learn that your stay was a pleasant one. Looking forward to welcoming you back during your next business trip.

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were very helplful and friendly
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 9, 2024
Dawn, we're pleased to hear that you found our team members at Hilton Garden Inn Atlanta Perimeter Center to be both helpful and cordial. We're dedicated to ensuring each guest has an enjoyable stay. We look forward to welcoming you back soon.

10/10 Excellent

Elizabeth

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved every minute of it
Stayed 2 nights in Jan 2024
Response from Customer Service on Feb 8, 2024
Elizabeth, thank you for sharing your excellent experience at Hilton Garden Inn Atlanta Perimeter Center. We're thrilled that you enjoyed every moment of your stay. Our team members can't wait to provide another memorable visit.

4/10 Poor

richard

Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 26, 2024
We appreciate the feedback, Richard.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 Excellent

brooke

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 24, 2024
Brooke, thank you for leaving a perfect rating for Hilton Garden Inn Atlanta Perimeter Center. We're thrilled that your stay was impressive and hope to welcome you again soon for another excellent experience.

6/10 Okay

Maurice

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 25, 2024
Maurice, thank you for taking the time to rate your stay. We noticed it was a middle-of-the-road experience and we hope we'll have the chance to provide a more exceptional experience in the future.

8/10 Good

Brooks

Stayed 1 night in Jan 2024
Response from Bo Hagood - General Manager on Jan 23, 2024
Thank you for the feedback!!

8/10 Good

Sandra

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very clean and nice. We were on the backside of the property and the noise from the interstate was quite loud.
Stayed 4 nights in Jan 2024
Response from Customer Service on Jan 21, 2024
Sandra, thank you for your review of Hilton Garden Inn Atlanta Perimeter Center. We're thrilled to hear that you appreciated the cleanliness of our property. We regret to hear that you found noise levels to be less than ideal. We do have rooms that are located in more quiet areas of the hotel and would be glad to assign one to you for a more peaceful stay on your next visit. We hope to welcome you back and exceed your expectations in the future.

8/10 Good

Precious

Traveled with family
Liked: Cleanliness, room comfort
Good stay
Overall stay was good. The lobby and gym were beautiful. Pool area was good. Floats used for the water were outdated. Rooms could’ve used a touch up. Breakfast was average.
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 21, 2024
Precious, we appreciate your feedback on your recent stay. It's wonderful to know that our immaculate lobby, well-equipped gym, and the pool area added to your experience at Hilton Garden Inn Atlanta Perimeter Center. We've taken note of your comments on our water floats and room aesthetics. Feedback like yours is invaluable for us to enhance our services. Also, we will pass on your observations regarding breakfast to our culinary team. Look forward to serving you again in the future!

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, room comfort
No cash accept or credit cards
Great stay but didnt lie that i couldnt pay at front dedk. My reservation had to be on line I DID NOT LIKE THAT AT ALL
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 22, 2024
Stephen, it's wonderful to hear you enjoyed your stay at Hilton Garden Inn Atlanta Perimeter Center but ran into some challenges with your reservations. We're constantly refining our booking procedures to provide greater convenience. We appreciate your feedback and hope to have the opportunity to fully meet your expectations during your next visit.

4/10 Poor

Deborah

Business traveler
Liked: Cleanliness, property conditions & facilities
Not many healthy snacks in pantry. Not many healthy choices in restaurant. Room was dark I couldn't work in it. The closet is by the door with the worst light fixture. Couldn't tell what color anything was in the closet. BUY SOME BETTER BULBS!! My lamp turned itself on/off all evening by itself. Huge number of stairs to climb to parking with your suitcase. Wouldnt stay there again.
Stayed 4 nights in Jan 2024
Response from Customer Service on Jan 19, 2024
Deborah, we appreciate your feedback and are sorry to hear about your less than perfect experience. We understand the importance of having healthy food options and an adequately lit room for your comfort and convenience. We are taking note of your insights in these aspects. Also, your concerns about the lamp and the lighting situation are both unfortunate and unexpected; rest assured, your feedback will be passed onto our colleagues for further improvements. As for the stairs, we hope our team assisted with any luggage needs to ease your way. We hope you'll consider giving us another opportunity to improve your experience.

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 11, 2024
Thanks, Patrick! It's outstanding your time at Hilton Garden Inn Atlanta Perimeter Center was fantastic. We can't wait until your next visit!

8/10 Good

Scott

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was fantastic, friendly helpful and great to work with.. Bathrooms don't have fans to turn on, very steamy. Closet clothes rack was falling off and bathroom door handle only worked when turned one direction. Beds comfortable and I loved the pillow!!
Response from Customer Service on Jan 13, 2024
Scott, it's great to hear that our team members at Hilton Garden Inn Atlanta Perimeter Center provided fantastic service. We're also happy you enjoyed the comfortable beds and appreciated the pillow. As for your comments about the bathroom and closet, we're sorry to hear about these difficulties. We'll take your feedback into consideration as we strive to continually improve our accommodations and guest experience. We hope to welcome you back soon for an even better stay.

10/10 Excellent

Tammy

Traveled with family and small children
Hospitality was Great. Clean facility.
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 13, 2024
Tammy, it's wonderful to hear that you enjoyed your stay at Hilton Garden Inn Atlanta Perimeter Center. We're thrilled that our warm hospitality and clean environment added to the success of your visit. We look forward to hosting you again in the future.

10/10 Excellent

Carlo

Liked: Cleanliness, property conditions & facilities
Had a pleasant & comfortable stay. Definitely will recommend staying here in the future.
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 13, 2024
Carlo, it's delightful to hear that you enjoyed a pleasant and relaxing experience at Hilton Garden Inn Atlanta Perimeter Center. Your willingness to recommend us is the highest form of compliment. Our team looks forward to serving you again in the future. Safe travels.

10/10 Excellent

jayda

Stayed 1 night in Jan 2024
Response from Customer Service on Jan 13, 2024
Jayda, thank you for choosing Hilton Garden Inn Atlanta Perimeter Center and for your fantastic score! It's wonderful to know your stay with us lived up to your expectations. We can't wait to welcome you back in the near future. Safe travels!

6/10 Okay

Zain

Traveled with family and small children
Disliked: Property conditions & facilities
Free Parking
Stayed 2 nights in Dec 2023
Response from Customer Service on Feb 1, 2024
Zain, thank you for highlighting our free parking facility. Should you have any suggestions for improving other aspects of the guest experience, your feedback would be greatly appreciated.

10/10 Excellent

Jayana

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on Feb 1, 2024
Jayana, thank you for choosing Hilton Garden Inn Atlanta Perimeter Center. We're thrilled to know that your stay met your expectations and we welcome the opportunity to serve you again soon.

8/10 Good

Yasukane

Stayed 1 night in Dec 2023
Response from Customer Service on Jan 21, 2024
Yasukane, thank you for your 4-star rating of Hilton Garden Inn Atlanta Perimeter Center. It's always gratifying to hear a guest's feedback and we're glad your experience was positive. It is our hope that you will visit us again in the future.

2/10 Terrible

Huy

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Bad stay. Bad choice.
Nothing worked in the hotel room. Lamp was busted, the hotel phone was plugged in. Parking was a hassle. Not a luggage buggy onsite. On top of it they got my booking wrong in the system showing that I book for 2 days when I paid for 3. A hotel attendant broke into our room at 7am thinking that this room was empty. Terrified for my family! Don’t stay here!
Stayed 3 nights in Dec 2023
Response from Customer Service on Dec 31, 2023
Huy, we deeply regret the series of unfortunate incidents you experienced during your stay. We understand how some amenities might have not functioned optimally, as well as how the parking situation could have proved challenging. Your booking discrepancy is also concerning, and we apologize for the intrusion in the early morning which disrupted your peace. Ensuring the safety of our guests is our top priority and we promise to use this feedback to reinforce our team's focus on providing an optimal environment. While we understand your hesitation, we hope you will give us another chance to prove our commitment to your comfort and satisfaction.

8/10 Good

Vanessa

Stayed 1 night in Dec 2023
Response from Customer Service on Jan 19, 2024
Vanessa, thank you for your rating of Hilton Garden Inn Atlanta Perimeter Center. We're glad your experience was largely positive and we always aim to provide the best service. We hope to welcome you back soon for an even better stay!

8/10 Good

ronald

Stayed 3 nights in Dec 2023
Response from Customer Service on Jan 18, 2024
Thank you for the 4-star rating, Ronald!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Hilton Garden Inn Atlanta Perimeter Center. Thank you again for sharing!

2/10 Terrible

LaShun

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 29, 2023
We appreciate the feedback, LaShun.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

6/10 Okay

Anthony

Liked: Cleanliness, room comfort
Television channels selections suck
Stayed 3 nights in Dec 2023
Response from Customer Service on Dec 27, 2023
Anthony, it's regrettable to hear your viewing experience didn't meet expectations. Television channels are crucial for an enjoyable stay and it's clear we missed the mark in this case. We appreciate your feedback and will explore options for improving our entertainment offerings. We hope you'll consider us for future stays in the Atlanta area.