Ratings based on 1,593 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Leftovers

Posted Apr 16, 2018
Pros: Location
Cons: Let guest know ahead of time that you will only have handicap accessible rooms available when they make a reservation
Despite making reservation over a week ahead and not arriving late the only rooms available were handicap accessible and the first one I was given smelt like cigarette smoke despite being a no smoking hotel. I was moved to another room but again was accessible room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Clean and good location

Posted Apr 15, 2018
Room is clean, the quality and price is very reasonable. However, the parking entrance is on the street, have to drive around the hotel and turn left about three times from the hotel main entrance. The parking is actually connected to the hotel and it's pretty convenient once you park. For people who's new to the area, it may be a bit difficult to find.
3 out of 5
Recommended
for Everyone
by A verified traveler from Greenville, SC

Posted Apr 7, 2018
Drove over a curb when entering from Lake Hearn Dr. Watch out!
5 out of 5
Recommended
for Everyone
by A verified traveler

Girl's Trip

Posted Apr 4, 2018
The valet and front counter staff were excellent. I would recommend this hotel to anyone.
3 out of 5
by A verified traveler

Disappointed

Posted Apr 2, 2018
Hotel is very old, elevators do not work. Staff was friendly but offered no solutions to the elevator problem. We stayed on the 2nd floor
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfort, excellent service

Posted Mar 30, 2018
The hotel staff was great! Everyone was helpful, knowledgeable and smiling. I felt like the atmosphere was relaxed but accomodating and not stuffy. I would definitely stay here again, which is great because I travel here for business. I'm glad I found this hotel.
Comment from Hotel Management
Mar 30, 2018 by AGM, Hotel Management
We are delighted to hear that you enjoyed your stay. We hope to see you in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 20, 2018
Nice hotel and nice staff...close to the malls and restaurants
Comment from Hotel Management
Mar 30, 2018 by AGM, Hotel Management
We are delighted to hear your enjoyed your stay. We hope to see you in the near future.
4 out of 5
by A verified traveler from Metro Detroit

Great staff but no parking

Posted Mar 9, 2018
Pros: Staff and room
Cons: Parking
Location: Good restaurants, right off the Atlanta loop so easy to get around the citty. Shopping was nearby and so was our business meeting.
The people working there were great. The location is excellent. However there is no on site parking so you eityher valet or drive to a lot and walk. Not an issue for me but the women at our meeting had on heals and I ended up dropping them off constantly. We did have a water main break and the staff were quite informative. I cannot recommend this place as the parking is a real issue.
Comment from Hotel Management
Apr 1, 2018 by ., Hotel Management
We are glad to hear you enjoyed your stay. Our parking garage is currently under renovations to make it more convenient for guest parking. Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from albany, ga

Great rooms

Posted Mar 4, 2018
We had a very nice and quick check in. Friendly staff. The room was nice and had a mini fridge, microwave, keurig and k cups. My only complaint is that we had very noisy neighbors. Seemed to be yelling at each other. Overall a very nice and clean hotel with great staff.
Comment from Hotel Management
Mar 30, 2018 by AGM, Hotel Management
We are delighted to hear your enjoyed your stay. We hope to see you in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, MA

Visiting Our Son In Atlanta

Posted Mar 1, 2018
Pros: The staff was great, including the Valet crew. We didn't ever valet our car, but they were very friendly and professional.
Stayed from Friday to Monday while visiting our son in Atlanta. Stayed at the same hotel 7 years prior the last time we came to Atlanta to visit.
Comment from Hotel Management
Mar 2, 2018 by AGM, Hotel Management
We are delighted to hear you enjoyed your stay. We hope to see you in the near future. Regards,