Okay place to stay
Posted Jul 25, 2016
When arriving to check in, we were greeted by a Unfriendly woman named Adrian who told us that our room was only 1 bed instead of 2. We had 3 people staying, so 1 bed would not work. When asking what our options are, she said "I don't know what to tell you". Finally, another staff member come to help and found us a room to accommodate. While waiting to be checked in, Adrian complained about how awful the staff was and how upset she was that he was able to find us a room and that she couldn't. She explained that she was brought into the hotel to help better it, however, all she did was talk poorly about it. After the room situation was resolved, she was nice to us but very negative towards the hotel. I personally wouldn't want that type of person to represent the front end of a hotel that I was part of.
Comment from Hotel Management
Jul 29, 2016 by Sharon Johnston, Hotel Management
Hello N.C. Thank you for your review. We are happy to hear that you enjoyed our location, the large room, and our PERFECT location. Also, we are definitely addressing the incident you shared with us. Thank you so much for your feedback. It's guests like you that help us become better.