Ratings based on 559 Verified Reviews

3.8 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Atlanta Ga

Rooms too small for the price , needs vacumming

Posted Feb 16, 2017
Rooms too small for the price , needs vacumming all over hotel. Over priced for the look and presentation of rooms and rooms are way too small for the price. Room should be no more than $99 a night. Use to be a Super 8 & needs to be disclosed to people so they can get a better feel of the hotel and room style. Pictures on website don't mimick what you get in the room. Pics are more modern and up to date furniture and bedding but rooms are plain and basic. Over rated !!
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Hotel conveniently located in the heart of Atl

Posted Feb 12, 2017
Pros: Big expansive room
Cons: Bathroom size
Location: There was a park nearby. Also we were in downtown Atlanta, therefore everything was within a short driving distance.
The room was roomy, clean and functionable for two adults and two toddlers, however the tiny bathroom was very disappointing as I prefer expansive bathrooms and sink areas. I was especially disappointed when I first opened the bathroom door and the door made contact with the toilet. Very, very disheartening. Other than that, the room was nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montgomery, AL.

Nice hotel close to the downtown attractions

Posted Jan 30, 2017
Overall the hotel is good and close to downtown attractions. I was impressed with the good breakfast quality. The vallet is a bit expensive, but it has nearby public parking lots. However, the rooms are small and you can hear the noises of the neighbors.
Comment from Hotel Management
Jan 31, 2017 by Hiexpatl, Hotel Management
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Holiday Inn Express Downtown Atlanta
5 out of 5
Recommended
for Everyone
by A verified traveler from Olympia, WA

Close to everything.

Posted Jan 8, 2017
Pros: Staff was friendly and accommodating, hotel was clean. Breakfast was good.
Location: Easy walking to most major attractions downtown or one can take the MARTA which is only a few blocks away. The downtown area around here is very clean
Close to the MARTA, and within easy walking distance to Georgia Dome, World of Coca Cola, CNN building, Centennial Park, Georgia Aquarium and College Football Hall of Fame. Plus many places to eat and other attractions.
Comment from Hotel Management
Jan 8, 2017 by Will, FOM, Hotel Management
Thank you so much for your awesome review. We are ecstatic that you enjoyed your stay and hope to see you back very soon Thank you, Holiday Inn Express Downtown Atlanta
5 out of 5
Recommended
for Everyone
by A verified traveler from cullman al

Nice clean hotel staff was exceptionally friendly

Posted Dec 6, 2016
Stayed at hotel for a college football game at the Georgia dome was in walking distance of several things to see and eat the free breakfast was amazing absolutely had everything you could imagine the staff including the valet went over and above to make our stay perfect!!! Would highly recommend to anyone needing a place in downtown Atlanta
Comment from Hotel Management
Dec 12, 2016 by Front Office Manager, Hotel Management
Thank you very much for your outstanding review. We are glad we exceeded your expectations and hope to see your next year.. ROLL TIDE!!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for my visit to Atlanta.

Posted Dec 6, 2016
Very nice hotel; convenient, clean, and quiet. I had take out delivered to the hotel and the staff was very helpful.
Comment from Hotel Management
Dec 12, 2016 by Front Office Manager, Hotel Management
Thank you for your praises as our staff and hotel definitely appreciates it. We are glad we exceeded your expectations and hope to see you again soon. Holiday inn exp Dt-Atl
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2016
Hotel was clean and the breakfast was amazing. Enjoyed our stay and would definitely return again.
Comment from Hotel Management
Dec 5, 2016 by Sharon B Johnston, Hotel Management
Thank you for staying with us. We are so happy to hear that you had a very pleasant experience. We hope to see you again soon.
3 out of 5
by A verified traveler

Okay Hotel

Posted Nov 21, 2016 on Hotels
Our stay was okay. The room was very clean but small. The pillows were not comfortable - I would recommend bringing your own. Great location for many activities. We walked everywhere. The breakfast was great and so were the kitchen employees. They were extremely helpful and cheerful.The valet was also quite friendly and helpful even though he was very busy. However, the front desk employees could take a few pointers from the other employees. Not one smile or greeting upon check-in or check-out. They looked miserable and were not friendly. Overall, I would stay here again, but I will hope to get better service at check-in next time. (At least a smile or a "Hello.")
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
We thank you for staying with us and giving your honest review. We do apologize about the service you received we will make every effort to resolve this issue and promote A BIGGER AND BETTER SMILE. We do hope to see you again. Thank you
4 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Holiday Inn Exp Downtown Atlanta
4 out of 5
Recommended
for Everyone
by A verified traveler from west hartford, Estados Unidos de América

close to sites and eats

Posted Nov 21, 2016
Pros: location and breakfast
Cons: friendlier hotel staff
Location: walking distance to peachtree trolly tour, aquarium, cnn, civil right museum and coca cola
I was staying here for a four day convention. The location allowed me to visit sites during free time like aquarium, civil rights museum, coca cola place and cnn. All were in walking distance.
Comment from Hotel Management
Nov 22, 2016 by Sharon J, Hotel Management
Thank you Barbara. We are so happy to hear that you enjoyed the convenience of our location to the downtown attractions and your convention. We hope to see you again soon.