Ratings based on 66 Verified Reviews

3.6 out of 5
74% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Prague, CZ

Fresh and friendly

Posted Sep 17, 2016
Pros: Fresh new look and cleanliness.
Location: Many places to eat.
Arriving at the Holiday Inn was easy. The Garmin took me right to the door; just a couple of minutes off the exit. The Holiday Inn had a fresh look with nicely laid out lobby and breakfast area. The staff was friendly. My room was perfect for a good night's rest and worked well for an evening meeting with a few colleagues. The breakfast was standard, but what impressed me was the cleanliness.
Comment from Hotel Management
Sep 17, 2016 by lfigueroa.holidayinnexpress@gmail.com, Hotel Management
Dear Shannon, Our team you for your visit and feedback, hope we earn your loyalty. Best Regards, Luis O. Figueroa General Manger
4 out of 5
Recommended
for Everyone
by A verified traveler from Walnnut Creek, CA

Nice hotel close to restaurants and mall.

Posted Apr 11, 2016
Pros: Close to expressway, restaurants and mall.
Cons: More options for breakfast.
Location: There were restaurants, shops, the mall and easy access to the expressway.
Enjoyed the stay. The staff was friendly and the hotel was clean with comfortable beds. It was also nice that there were restaurants within walking distance. I would stay again.
Comment from Hotel Management
Apr 12, 2016 by lfigueroa.holidayinnexpress@gmail.com, Hotel Management
Dear guest, We are happy to have you with us and we thank you for your feedback. Sincerely, Luis Figueroa General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Indianapolis, IN

Great Place for a Business Stay!

Posted Jan 28, 2016
Pros: Clean! Friendly and helpful staff.
Cons: Nothing I can think of.
Location: Right off 85 so it was easy to access everything I needed in the area.
Great location, very clean and friendly staff made this the perfect 2 night stay for my business trip. If I'm back in the area, this will be a top option.
Comment from Hotel Management
Jan 29, 2016 by lfigueroa.holidayinnexpress@gmail.com, Hotel Management
Dear Guest, Thank you for staying with us, we are pleased to have you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Travels hotel

Posted Jan 13, 2016
Arrived later than expected. Front desk staff was helpful and friendly.
Comment from Hotel Management
Jan 14, 2016 by General Manager, Hotel Management
Dear Guest, We thank you for choosing our property for your lodging needs.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2015
Pros: Convenient location
Cons: Food was tasteless.
The hotel was new and clean. It was near good restaurants.
Comment from Hotel Management
Nov 26, 2015 by Luis O. Figueroa- General Manager, Hotel Management
Dear Guest, We thank you for your feedback, please be aware we will review our food products with our vendors to take corrective actions. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Sep 19, 2015
The hotel was close to a area that had food and shopping very close by which was very nice.
Comment from Hotel Management
Oct 22, 2015 by lfigueroa.hilidayinnexpress@gmail.com, Hotel Management
Dear Guest, We are please that you enjoy your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Roomy suite

Posted Jun 29, 2015
Everything was great! It was during a youth conference in the area so the noise level was a little loud but understandably. The only true issue was that even though I had confirmation from Expedia the hotel did not have my info and that took a while to straighten out but the hotel staff was great and very helpful!
4 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville

Remodeled hotel

Posted May 16, 2015
very clean and staff was friendly Will stay there again
2 out of 5
by A verified traveler

Posted May 12, 2015
We were given a room for disabled individuals even though we wanted a shower. There was no fridge in the room;the space for it was empty. One front desk person was not at all interested in accommodating us; he said because we booked with Expedia we could not get another room. After inquiring about a refrigerator the other front desk person promised us one before the night was out. We did find a brand new fridge in the room when we returned that night. There was also not enough room in the breakfast area to accommodate everyone. Some people had to wait in long lines for their breakfast. We will not book this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from ca

Very nice

Posted May 5, 2015
Hotel seemed newer. Felt very safe. Very quiet tucked away. Peaceful, private and clean. Rooms well insulated from other guest sounds. All amenities included and working! Staff professional and polite. Wouldn't hesitate to stay again.
Comment from Hotel Management
May 20, 2015 by Kristina , Hotel Management
Thank you for your review! Our hotel fully renovated & rebranded in November, 2014 and are thrilled you enjoyed all of our changes! We are very excited about them too! We look forward to welcoming you back again soon.