All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 382 out of 797 reviews" "
10 - Excellent
382
Rating 8 - Good. 269 out of 797 reviews" "
8 - Good
269
Rating 6 - Okay. 81 out of 797 reviews" "
6 - Okay
81
Rating 4 - Poor. 40 out of 797 reviews" "
4 - Poor
40
Rating 2 - Terrible. 25 out of 797 reviews" "
2 - Terrible
25
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Beverly
Apr 16, 2024
Quiet Clean
Beverly
Stayed 7 nights in Apr 2024
Response from Gwendolyn on Apr 17, 2024
Hello Beverly, Thank you for sharing your stay with us! The week is almost over and the beautiful weekend is coming so fast! We appreciate your business and you choosing to stay with us!
Nice place, staff and everything was nice. We will stay at hotel again when we visit Atlanta.
drazen
Stayed 1 night in Apr 2024
Response from Gwendolyn on Apr 17, 2024
Wow! Drazen thanks for the wonderful compliments. We are all excited to always do our very best to take care of our guest. We will definitely see you soon!
Hi Lisa, Thank you for giving us the opportunity to take care of you. We all definitely appreciate you giving us all the big "5"! Have a pleasant rest of the week!
Hello Bridget, thank you for your survey. Hopefully on your next visit we can exceed your expectations and earn a "5" for a more enjoyable experience. Thanks again and have a wonderful rest of the week!
8/10 Good
John
Apr 1, 2024
Convenience
Pricing
Accessibility
John
Stayed 3 nights in Mar 2024
Response from Gwendolyn on Apr 2, 2024
Thank you, John, for your kind words about your stay. We hope to see you again. Have a wonderful week.
I like that it was near the place where I had business to complete. I did not like that my room was not cleaned or my garbage left in my room for one whole day until I complained about it.
Winston
Stayed 2 nights in Mar 2024
Response from Gwendolyn on Mar 28, 2024
I definitely apologize for the inconvenience. I am glad we were able to make it right for you. I have spoken with my housekeeping team about this mistake. Hopefully we'll see you again soon.
A great hotel in the suburbs of Atlanta. The staff were great. The facility was clean. And the area is a breeze to drive and close to the hotspots of Atlanta and surrounding area. Highly recommend!
David
Stayed 4 nights in Mar 2024
Response from Gwendolyn on Mar 20, 2024
Thank you so very much for your feedback. I have shared your feedback with my team. It really made their day!
This hotel is wonderful! Breakfast was great! The Expedia listing has a sauna, but at check in I was informed there is not a sauna at this location.
Gloria
Stayed 1 night in Feb 2024
Response from Gwendolyn on Feb 21, 2024
Hi Gloria, I do apologize for the information Expedia had listed stating we have a sauna. Since our renovation we have removed the sauna. We have had the corrected when we received your review. Thanks for helping us out with this information.
Nice and clean, very good sized room. Staff welcoming and helpful. I walked 5 minutes to get a great meal among several different options available. Breakfast was good and the dining area well kept. I'll definitely use this hotel again as location is perfect for why I visit Atlanta
Catherine
Stayed 1 night in Feb 2024
Response from Gwendolyn on Feb 13, 2024
Thank you, thank you! It was so nice to see the perfect "5" that you gave our team. Everyone was so excited to hear your comments. I read it during our morning team meeting. Have a wonderful day!
10/10 Excellent
Denise, Cobb
Feb 10, 2024
Excellent location
Denise
Stayed 1 night in Feb 2024
Response from Gwendolyn on Feb 13, 2024
Thank you, Denise, for making our day! Please come back to see us again when you are in the Atlanta area.
Convenient location (walking distance to Publix is nice), extremely friendly and attentive staff, spacious room, very clean and quiet. The gym is small but adequate. I would definitely stay there again!
Kari
Stayed 3 nights in Feb 2024
Response from Gwendolyn on Feb 7, 2024
Hi Kari, thank you for the lovely compliments.
2/10 Terrible
Jeanna
Business traveler
Feb 1, 2024
Disliked: Cleanliness, staff & service
Arrived at the property to find that they had overbooked the hotel and I didn’t have a room.
Jeanna
Stayed 1 night in Jan 2024
Response from Gwendolyn on Feb 7, 2024
Hello Jeanna, I apologize for your experience at check-in, we would have liked to of taken care of you as our guest. Please should you have any questions or concerns please contact the management at the hotel directly. Thank you again.
Hi Melissa, thank you for sharing your stay with us. We all really appreciate the BIG 10's!!! Happy New Year to you, I hope to meet you in the new year!
10/10 Excellent
Alexia
Dec 17, 2023
Alexia
Stayed 2 nights in Dec 2023
Response from Gwendolyn's on Dec 24, 2023
Happy Holidays Alexia! Thank you for the wonderful compliments!
Hi Linda! Thank you so very much for the 5 out of 5 score. I am happy my team was able to make your stay a home away from home stay. Happy Holidays to you & your family & friends!
Didn’t stay because of the paint smell my daughter is very allergic to it. Had to leave. The hotel clerk refunded us.
Erin
Stayed 1 night in Dec 2023
Response from Gwendolyn on Dec 11, 2023
Hello, I noticed you gave us a 1 out of 5 score. I apologize for the inconvenience you may have experience. May I ask what could have done better? I am happy my hotel clerk gave you a full refund.
Response from Leslie, Gwendolyn, & Team on Nov 30, 2023
Hi William, Thank you for your 5/5 review. We appreciate you choosing our hotel to stay at when you are in the Emory Decatur, GA area. Our hotel was built in 2001 and we completed a multi- million dollar renovation in 2019. I am glad that you enjoyed your stay.
8/10 Good
Lenora
Nov 20, 2023
Lenora
Stayed 1 night in Nov 2023
Response from Gwendolyn's on Dec 24, 2023
Thank you Lenora for staying with us. Hopefully on your next visit we can WoW you with a big 10 stay.
Clerks at desk on all shifts were outstanding. Hotel was very clean.
Chris
Stayed 2 nights in Nov 2023
Response from Leslie, Gwendolyn, & Team on Nov 30, 2023
Hi Chris, I am glad to hear that all the staff at the front desk was outstanding, and that you recognized our housekeeping team with the cleanliness of our hotel. I will be sure to share your kind comments with the team. We appreciate your business and hope to see you again soon. Take care,
Very well organized and very comfortable installation, bed and everything
Yessenia
Stayed 1 night in Oct 2023
Response from Gwendolyn on Nov 1, 2023
Hello Yessenia, (you have a beautiful name) Thank you so very much for the wonderful review. Hopefully on your next visit we will get to meet each other.
The stay was okay. The lady that was there when we arrived was not very friendly. I think charging an extra 30 dollars to check is unfair due to the fact that you are not even getting a full day. If you check at 3:00 pm and check out it is at noon that"'s not a full day. Check out should be 3:00 pm the same as check -in that will be a full day. The ladies doing breakfast was really friendly.
Terry
Stayed 1 night in Sep 2023
Response from Gwendolyn on Oct 18, 2023
Hello Terry, I apologize for your check-in experience. Unfortunately, we are not able to change the check-out time to 3pm. This is a hotel standard in this industry. Please feel free to contact me if you have any questions.