Ratings based on 909 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Tampa Florida

Nice hotel convenient location

Posted Sep 26, 2016
Overall satisfactory experience. Especially appreciated the free laundry services.
Comment from Hotel Management
Sep 26, 2016 by Tom, Hotel Management
Ann, Thank you for your feedback. We are glad you had a good experience at our hotel.
2 out of 5
by A verified traveler

Too much work

Posted Sep 12, 2016
Room was clean when we checked in. Parking door would never let us in. Watched as 8 other people also could not get door to work. Had to get 6 different keys to finally access room. Maids let us in twice. Extended stay for one extra night. No maid service or fresh towels even after asking 3 times. Was told to come to front desk if we wanted clean towels. Stayed in suite. Only 1 remote for 2 TVS. Marriott here we come!
4 out of 5
by A verified traveler from columbus, GA

Good price, free parking, wifi and great breakfast

Posted Aug 30, 2016
I really liked the hotel. Cozy, safe, clean! My only complain is that the bathroom was tiny but I can overlook that sibce the wifi was stable, the beds were really comfortable and breakfast was awesome!! The parking lot felt safe and it was free, which is important since other Buckhead hotels charge around 20 per day for parking. We didn't use the shuttle but there is free shuttle available to restaurants or shops around the hotel. They had free fresh fruit and coffee in the lobby and Brittney was really attentive and nice! I would definitely choose this hotel again!
Comment from Hotel Management
Sep 1, 2016 by Tom, Hotel Management
Carla, Thank you for your feedback. We are glad you liked our hotel: cozy, clean, safe, and free parking! We look forward to you staying with us the next time you are in Atlanta! Take Care!
4 out of 5
by A verified traveler from Pensacola, Florida

Hotel in Bulkhead, Atlanta Georgia

Posted Aug 19, 2016
Pros: employees
Close to where we needed to be. Clean, good parking, excellent staff. We were taking the kids back to college. The room we were placed in was 213, which only after I signed the paperwork, did I find out was literally on the second floor just above the lobby. You can look up and room 213 is right in front of you. You can hear everything from people talking, the front desk staff, people eating the complimentary breakfast, music playing from lobby speakers. The other bad thing about this room is their "business center" is a desk with 2 computers, literally right outside the 213 door. I could hear the entire conversation of two women at 6 am playing on the computer. What made things alright is when I called down to the front desk at 6 am and asked them to turn the speakers off, they did so immediately and the front desk employee (her name was TEE) was very apologetic. When I went to check out, she apologized again and then gave me a night for free. I was appreciative of this. I would recommend the hotel as a whole, just stay out of room 213.
1 out of 5
by A verified traveler

Find another.

Posted Aug 6, 2016
Pros: Nothing
Cons: Everything
Location: Shady side of Buckhead nothing good.
Noisy A/C, Noisy room street noise was ridiculous. Room smelled like chlorine from the pool wall paper coming undone. fixtures on plumbing lose and it was dirty half way into shower I find someones hair stuck to wall. Freaking gross.
4 out of 5
by A verified traveler from london

Lovely staff

Posted Aug 3, 2016
Pros: The staff and free breakfast and the parking plus transport to Marta.
Cons: Transport back from Marta to hotel would be good. Don't know if they do this but weren't offered.
Location: Location was nice but not much nearby, some places to eat but not fantastic choice.
The staff were fantastic and really made our stay better.
Comment from Hotel Management
Sep 11, 2016 by hotelstaff, Hotel Management
dave n marnie, Thank you for your feedback. We are glad you enjoyed our free breakfast and free shuttle service to MARTA. We will share your kind comments about our staff with them. Take Care!
3 out of 5
by A verified traveler

バスルームの扉

Posted Jul 25, 2016
Pros: 駐車場、朝食付き
Cons: バスルームの扉が内側(引き戸)から閉める事が出来なかった。 完全に閉めるには外側から手伝ってもらわないと閉めれない。 建付けが悪く扉を閉めようとすると途中で止まってしまう。
Location: 周囲にコンビニ、モールありで便利
バスルームの扉が内側(引き戸)から閉める事が出来なかった。 完全に閉めるには外側から手伝ってもらわないと閉めれない。 建付けが悪く扉を閉めようとすると途中で止まってしまう。
Comment from Hotel Management
Jul 28, 2016 by Hotelstaff, Hotel Management
Thank you for your feedback.
5 out of 5
by A verified traveler

Nice

Posted Jul 18, 2016
Pros: Very nice room.
Location: Was there for Americasmart, no time for things to do.
Very nice room. Enjoyed the breakfast too. Appreciate the customer service getting us a cab.
4 out of 5
by A verified traveler

Excellent hotel for access to GA-400.

Posted Jul 15, 2016
Pros: Convenience. Still pricey for a Holiday Inn and Suites but that's Atlanta pricing.
Cons: I prefer having a bathtub.
Will stay again when I have meeting north of Atlanta.
4 out of 5
by Genaro from Houston

business stay

Posted Jun 11, 2016 on Hotels
The staff is helpful and nice. They probably need to hire more housekeeping staff since the room was made up late in the day sometimes. Breakfast was good, warm, and tasty. This is a very cosmopolitan area of Atlanta. Safe to walk outside and go shopping.