Ratings based on 959 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Charlotte, NC

Just Okay

Posted Apr 20, 2017
Pros: Staff and general location close to MARTA.
Cons: New paint, carpets, and furnishings.
Location: MARTA station and reasonable food choices within walking distance.
Entry to the hotel off Sidney Marcus is, depending on time of day and traffic, very vexing. The hotel is showing its age, and the rooms are small and tired. The furnishings are well past their prime. Only the pleasantness and helpfulness serves to rescue the overall experience.
Comment from Hotel Management
Apr 21, 2017 by Cynthia S, Hotel Management
Hi Jim, Thank you for taking the time to give your valuable feedback regarding your recent stay with us. It appears you had mixed feelings about your stay, so we're listening to your comments and working on ways of improving those areas you felt we had opportunity. We sincerely apologize that we weren't able to fully win you over!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2017
No problem. Clean and good size. Money well spent.
Comment from Hotel Management
Apr 10, 2017 by Cynthia S., Hotel Management
Hello, Thank you so much for staying with us. We appreciate your feedback and look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, but no early check ins

Posted Mar 21, 2017
We had an early flight couldn't check in early....
Comment from Hotel Management
Mar 21, 2017 by Cynthia S., Hotel Management
Hi, We try our best to grant early check ins when possible and we apologize that we weren't able to for this stay. We hope that this won't prevent you from staying in the future, because we would love to have you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Business trip

Posted Mar 4, 2017
Staff were very friendly and accommodating and room was above nice.
Comment from Hotel Management
Mar 9, 2017 by Cynthia S., Hotel Management
Hi, Thanks so much for your feedback. It's great to hear our staff was able to taccommodate you and we look foward to seeing you back in the future!
4 out of 5
by Cecil C

Good value for Money and Good Service

Posted Feb 6, 2017 on Hotels
It was great. Will stay at this property again.
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Hello Cecil C, Great to hear the service was worth the money. We appreciate your feedback and look forward to having you back again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel about 10 minutes from downtown Atlanta

Posted Feb 6, 2017 on Orbitz
Speedy check in, comfortable bed, small bathroom but efficient. Nice area with everything you need near by.
Comment from Hotel Management
Feb 8, 2017 by Cynthia S, Hotel Management
Hi, Thanks for taking the time to give us your feedback regarding your recent stay with us. Great to see our location met your needs as well as our services. We look forward to seeing you again.
5 out of 5
by James

Great stay overall

Posted Jan 30, 2017 on Hotels
Great location. Suite was much larger than I expected. Very friendly staff. Elevator was slow and sounded a little scary. LOL We used the stairs.
Comment from Hotel Management
Feb 5, 2017 by General Manager, Hotel Management
Hi James, Thanks so much for taking the time to share your valuable feedback. We're thrilled to see you enjoyed your overall stay and will certainly look into any elevator issues that causes concern. Thanks again and we appreciate your business.
5 out of 5
by Gerard

Great choice

Posted Jan 20, 2017 on Hotels
Good hotel in a good location, right next to Rte. 13, only takes about 10 minutes to get to downtown Atlanta by car. Plenty of places nearby such as Target, Home Depot and places to eat. It's in Buckhead so the price isn't cheap but overall it was good stay and the parking is free in the outdoor lot. The room was clean and they did have breakfast in the morning. The hotel staff is excellent.
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Hi Gerard, Thanks for sharing your awesome comments about our hotel, location, and amenities. It's great to know that you were able to be convenient to things that are important to you while enjoying your stay with us. It was a pleasure to have you and hope to see you in the future. We appreciate your business, and again thank you for your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Good motel with reasonable rates

Posted Jan 14, 2017 on Orbitz
Pros: It was quiet and relaxing.
Very pleasant experience. Comfortable bed, hot breakfast, convenient parking. And no interstate noise.
Comment from Hotel Management
Jan 17, 2017 by Cynthia S., Hotel Management
Hi Debbie, Glad you had a pleasant experience with us and enjoyed many of our amenities. We look forward to seeing you back again.
5 out of 5
by A verified traveler

Nice Hotel

Posted Jan 12, 2017 on Hotels
Great location, close to downtown
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
Hi, We appreciate the 5 star rating and happy to hear we were convenient for your trip.