Ratings based on 289 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New Albany, IN

Great hotel!

Posted May 2, 2017
Pros: Cleanliness, staff, location
The hotel staff was fantastic! The room was very clean and comfortable. Food was great in the restaurant.
Comment from Hotel Management
May 3, 2017 by Tracy, Hotel Management
Dear Becky....Thank you for taking the time to review our hotel, I will share your kind words with our staff. I hope you have the opportunity to stay with us again in the future.
2 out of 5
by A verified traveler from Albany, Georgia

I do not like pet friendly hotels.

Posted Mar 27, 2017
Pros: The location was in a good location
Cons: The food could have been better. The rooms need to be fumagated since occupants are allowed to have pets in their rooms.
Location: I did not see anything that was in close proximity to the hote.l
The hotel location was good. However, I do not llike to stay at hotels where people are allowed to have pets in their room.
Comment from Hotel Management
Mar 29, 2017 by Tracy Johnson - GM, Hotel Management
Dear Ho Chi We are glad you enjoyed our convenient location. We do allow pets at our location for those Guest who enjoy bringing their fury ones when traveling.
2 out of 5
by Richard

Old but good area

Posted Feb 23, 2017 on Hotels
Badly in need of a re-do.
2 out of 5
by A verified traveler

Close to the venue that I was attending.

Posted Feb 1, 2017
I liked the location of the hotel in that it was close to the venue that I was attending. I was not impressed with the hotel given the price I had to pay for the room. The refrigerator did not work, the coffee maker did not work, the ice machine on the floor was out of order and even if the coffee maker did work there was not any cream or sugar available in the room.
Comment from Hotel Management
Feb 3, 2017 by Tracy Johnson GM, Hotel Management
Dear Guest It is unfortunate our hotel did not meet your expectations. Guest satisfaction is our number one priority.
5 out of 5
by Nancy

Posted Jan 30, 2017 on Hotels
Wonderful Sam at the front desk treated us with so much kindness he is awesome at the front lobby area !! He needs to be top manager If he isn't already !!
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Dear Nancy Thank you for your review. We are thrilled Sam took care of you during your stay and will make sure he is recognized.
3 out of 5
by Thomas

Posted Jan 30, 2017 on Hotels
Walking distance to the concert hall
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Dear Thomas Thank you for providing your feedback. We are glad our hotel was convenient for your needs.
5 out of 5
by Lashanna

Posted Jan 23, 2017 on Hotels
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Hi Lashanna Thank you for taking the time to rate your most recent stay with us. We truly appreciate our guest feedback. We hope you have the opportunity to visit with us again.
2 out of 5
by A verified traveler from georgia traveler

Posted Jan 17, 2017 on Orbitz
Ok hotel not good enough for price. No exhaust faN in small bathroom . Tiny roaches ran at night. Uugghhh! Had to also kill one on wall in room. I have comments at checkout and recommended fumigation.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Perfect for hockey games and concerts

Posted Jan 17, 2017
Pros: Friendly staff. Heated indoor pool.
Cons: The fitness center is very small. One treadmill one elliptical one bicycle. If three people are in the room, you are out of luck.
Location: The hotel is right off I-85 and near the Gwinnett Center. Next door is Tin Lizzy's Cantina. The Infinite Energy Center hosts the Atlanta Gladiators
Great for staying the night after a hockey game or concert. In the morning, you can walk/jog around the Gwinnett Arena Campus. Plenty of food options around. This is also where opposing teams stay when they play the Atlanta Gladiators. I had breakfast with players from the Norfolk Admirals. I enjoyed hearing their Canadian accents.
Comment from Hotel Management
Jan 17, 2017 by Tracy Johnson, General Manager, Hotel Management
Hi Roi, Thank you for reviewing our property! We are glad you were able to take advantage of our convenient location and amenities. We are the proud Host Hotel of the Atlanta Gladiators and enjoy hearing their Canadian accents, too!
5 out of 5
by kaylee

Posted Jan 9, 2017 on Hotels
Comment from Hotel Management
Jan 12, 2017 by General Manager, Hotel Management
Dear Kaylee Thank you for taking the time to review our property. Happy New Year!