Terrible, it is filthy, and unsecured.
Posted Aug 7, 2014
. We arrived around 7 pm on July 24, 2014. When I attempted to check in I was told that I would have to approve the room before I could check in. I am grateful I had this opportunity. I was given a blank "key card" and directions to "the only room we have available". After a walk through filthy stairwells and walk ways, I found the room. There were many people congregated in the parking lot outside the room, including a uniformed "security person" participating in the event. When I reached the room I attempted to insert the Blank Key Card into the device. As soon as I touched the door it swung open and I was engulfed in a miasma of cigarette smoke, mold and other unidentified odors. From the door way I could see the room, which had only one bed, was in disarray. Needless to say I did not enter the room. I returned to the office and reminded the clerk our reservation was for a non smoking room with two doubles. I told her the room was not locked. She advised that the "hotel was full" and could not accommodate our reservation. The clerk advised the she would cancel the reservation and we would not be charged. We were charged for the reservation, even though they did not have a room for us.