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Reviews of Rodeway Inn & Suites

2 out of 5
Rodeway Inn & Suites
2375 Delk Road, I-75 Exit 261 (Delk Rd SE), Marietta, GA

Reviews

5.8
Rating 10 - Excellent. 149 out of 1002 reviews" "
Rating 8 - Good. 212 out of 1002 reviews" "
Rating 6 - Okay. 220 out of 1002 reviews" "
Rating 4 - Poor. 189 out of 1002 reviews" "
Rating 2 - Terrible. 232 out of 1002 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Marquetius

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Sunny on Mar 27, 2024
Thank you for your honest feedback. We're sorry to hear that your stay wasn't quite a 5-star experience. We would appreciate it if you could elaborate on what fell short of your expectations. Your insights are valuable as we strive to continuously improve our guest experience.

4/10 Poor

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Property could have been cleaned
Stayed 2 nights in Mar 2024
Response from sunny on Mar 19, 2024
Dear Tiffany,Thank you for your feedback regarding your recent stay at our property. We sincerely apologize that the cleanliness of your room did not meet your expectations. We take guest feedback very seriously and strive to provide a spotless environment for all our guests.Sincerely,The Management of Rodeway Inn

4/10 Poor

Milton

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Everyone is broken and or unfixable damaged. And very unsanitary panties behind fridge ECT ECT. Too much
Stayed 4 nights in Mar 2024
Response from Sunny on Mar 14, 2024
We value your business and hope you will give us another chance to demonstrate the level of service and hospitality we strive to offer.Sincerely,The Rodeway Inn Management Team

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Kool place. Spacious
Stayed 3 nights in Mar 2024
Response from Sunny on Mar 12, 2024
"We're so glad you enjoyed your stay! We hope to welcome you back again soon."

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sunny on Mar 10, 2024
Dear Milton,We were thrilled to see your recent 5-star review of your stay at our hotel! Your kind words about our accommodation truly mean a lot to us. We hope you'll consider staying with us again soon. We'd love to welcome you back and create another memorable stay for you. Sincerely,General Manager.

8/10 Good

Jonathan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Staff is fast and communicates well. I don't usually stay at one of these hotels. I prefer Hampton Inn and Holiday Inn, but this one was convenient for me.
Stayed 1 night in Feb 2024
Response from Manager on Feb 19, 2024
Thank you for your feedback. We appreciate your comments.

2/10 Terrible

Joseph

Disliked: Cleanliness, amenities, property conditions & facilities
There were roaches everywhere, all night. There was food, actual chunks of food on the ceiling, entire room crusted from many previous stays. I think maybe one outlet had worked. Most of the sockets look like they've caught on fire a few times. Can share photos on here? I never write reviews and ive stayed here a bit in the past but my last stay was absolutely one of the worst stays that ive been anywhere. $70 and for what?
Stayed 1 night in Feb 2024
Response from Manager on Feb 15, 2024
Thank you for your feedback. We strive to make our guest experience as enjoyable as possible. We are sorry your you encountered problems. Our rooms are sprayed monthly and the rooms are inspected every day. We have alerted our cleaning and maintenance crew regarding your comments. Thank you for your comments.

2/10 Terrible

Charles

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The manager at the outlet was very nice and thoughtful. The hotel itself wasn’t really my cup of tea . I had a late flight in town I was just exhausted and the manager was the only reason I stay at the hotel. It is very outdated and reminds me of the motels from Miami
Stayed 1 night in Dec 2023
Response from Manager on Feb 4, 2024
Thank you for your feedback. We will be renovating shortly. We appreciate your comments.

8/10 Good

Timothy

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Manager on Feb 4, 2024
Thank you for your comments. We appreciate your feedback.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Jan 2024
Response from Manager on Jan 30, 2024
Thank you for your feedback. We appreciate your comments to help improve our hotel.

4/10 Poor

Alex

Disliked: Cleanliness, amenities, property conditions & facilities
Room had roaches, towels had stains on them, people in the next room were banging on the wall and talking loud. No roll of toilet tissue. My stay there was okay. I don't think I will be back.
Stayed 1 night in Jan 2024
Response from Manager on Jan 30, 2024
Thank you for your feedback. We appreciate your comments to help improve our hotel.

6/10 Okay

Axel

Stayed 2 nights in Jan 2024
Response from Manager on Feb 12, 2024
Thank you for your feedback. We appreciate your comments.

6/10 Okay

Axel

Stayed 1 night in Dec 2023
Response from Manager on Jan 30, 2024
Thank you for your feedback. We appreciate your comments to help improve our hotel.

8/10 Good

Timothy

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Manager on Jan 18, 2024
Thank you for your comments. We appreciate your feedback.

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Manager on Jan 18, 2024
Thank you for the feedback. We appreciate your comments. Thank you.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on Jan 18, 2024
Thank you for your response. We appreciate the feedback. Thank you.

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Feb 4, 2024
Thank you for your feedback. We appreciate your comments.

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Rodeway Inn & Suites
Has got to be one of the cleaner and very well kept hotels that i've stayed in for a very long time !! Did not see one single bug during my entire stay. There were only two negative points about my stay at Rodeway. One was the obnoxious noise that the bathroom exhaust fan would make when you'd turn on the light and fan and the other would have to have to have been finding the place, it was so tucked away that it was very hard to find !! Other than that I've no complaints about the hotel at all, was definitely one of the cleaner and bug free places I've stayed at !!!
Stayed 2 nights in Dec 2023
Response from Manager on Jan 13, 2024
Thank you for your feedback. We appreciate your comments.

10/10 Excellent

Kiara

Stayed 1 night in Dec 2023
Response from Manager on Jan 13, 2024
Thank you for your feedback. We appreciate your comments.

10/10 Excellent

Money

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good people running this hotel Better than a lot of places I stayed
Stayed 1 night in Dec 2023
Response from Manager on Jan 13, 2024
Thank you for your feedback. We appreciate your comments.

8/10 Good

Soraya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, and convenient. Available and courteous staff
Stayed 2 nights in Dec 2023
Response from Manager on Jan 13, 2024
Thank you for your feedback. We appreciate your comments.

2/10 Terrible

Victoria

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived and couldn’t even check in, lobby was closed and all lights around building were off. Called the property multiple times and they immediately failed. Checked into another nearby hotel and messaged Expedia about a refund. They said the hotel had seventy two hours to respond and when they didn’t, my refund was denied. Instead of recognizing that the hotel not responding was my initial problem, they used that as the reason I couldn’t get a refund instead. Only when I flipped it around and stated that Expedia is the one marketing a hotel that I couldn’t check into, did they allow the refund. Ridiculous process and definitely not a place to stay, you can’t check in even if you wanted to lol
Stayed 1 night in Dec 2023
Response from Manager on Jan 13, 2024
Thank you for your feedback. Choice hotels has responded to your issues.

6/10 Okay

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You call that a breakfast? 😑
Nice place but so-called breakfast was super pathetic. I grabbed a yogurt to go and called it good 😑
Stayed 1 night in Nov 2023
Response from Manager on Jan 13, 2024
Thank you for your comments. However, you must have stayed at a different hotel as we do not provide a breakfast.

10/10 Excellent

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Manager on Jan 13, 2024
Thank you for your feedback. We appreciate your comments.

10/10 Excellent

Joseph

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Manager on Jan 13, 2024
Thank you for your feedback. We appreciate your comments.

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roadway inn sucks
Roadway inn had No power, they were closed, I want a refund.
Stayed 1 night in Dec 2023
Response from Manager on Jan 13, 2024
We are sorry for the inconvenience. The power outage was due to a transformer that exploded and was out of our control. Thank you for your concerns.

2/10 Terrible

Ego

Response from Manager on Feb 7, 2024
Thank you for your feedback. We appreciate your comments.

4/10 Poor

Ego

Response from Manager on Feb 7, 2024
Thank you for your feedback. We appreciate your comments.

2/10 Terrible

MARK

Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very dirty, staff NOT friendly, danger area. NOT recommended.
Stayed 6 nights in Nov 2023
Response from Manager on Jan 13, 2024
Thank you for your feedback. We have retrained our cleaning staff and front desk personnel. Changes have been made. Thank you.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the value and cleanliness of the room. It was worn and simply equiped but cleanliness was top notch. I had a great time taking a mental break from my normal predictable life.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 6, 2023
Thank you for your feedback. We appreciate your comments.

10/10 Excellent

Amy Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this motel because the rooms are unique and spacious, but most of all, the staff is kind and courteous. Compared to the similar prices hotels in the area they are wonderful. Great price too. I have had no problem with roaches. I can walk to places to eat and the bus stop easily from here. Thanks for providing such a great place to stay.
Response from General Manager on Dec 6, 2023
Thank you for your feedback. We appreciate your comments.

6/10 Okay

Pierre

Liked: Room comfort
Hello 1970
The location is amazing , very cheap . All rooms smells like smoke even the non smoking one . This def needs a revampz it’s like 1970 never went away.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 27, 2023
Thank you for your comments. We are in the process of remodeling the hotel and hope to have upgraded rooms soon. Thank you again.

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities, room comfort
___Avoid this property___
Folks you need to avoid this property. Just a couple of highlights to illustrate why: The bath was the worst I've seen in years (and I travel quite a bit). Mold/Mildew literally everywhere (all tub stall walls, the floor, all over the shower curtain, even ingrained in the friction pad you stand on in the tub). The two attached tub pix are not the worst there was, just took two that were "average bad" as I was leaving. It was like they were -trying- to grow in that room. Filth: Wiped a hand towel across the laminate floor in front of the vanity where one would stand to use it just to see how bad it would be. It picked up wads of hair/black dirt/mold/who knows. Bugs: Two small roaches dying in room when I arrived. Two more appeared dying on the floor while I slept (one in bath and one by bed). Could write in detail about other major things wrong in this room, in short if considering this property just don't. No idea how it gets a decent rating online, if the room I was in is representative this Rodeway deserves to be booted by the franchisor and shut down by the health department. I stayed only because I arrived exhausted, crashed immediately, and didn't see most of the problems until the next morning. Most of the Roadways I've stayed in were in need of updating but were clean/well maintained. This one is well into the realm of "Never Never Again".
Stayed 1 night in Nov 2023
Response from General Manager on Nov 27, 2023
We appreciate your feedback and apologize for any inconvenience. We have brought your comments to the attention of our cleaning staff and have since deep cleaned the room. Again, thank you for your feedback.

10/10 Excellent

Amy Renee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is kind and outgoing and accommodating. Prices are fantastic.
Stayed 1 night in Nov 2023
Response from Generlal Manager on Nov 19, 2023
Thank you for your feedback regarding our hotel. We strive to make each visit as pleasant as possible. Thank you.

10/10 Excellent

Maurice

Stayed 1 night in Nov 2023
Response from General Manager on Dec 6, 2023
Thank you for your feedback. We appreciate your comments.

4/10 Poor

Prince-Edward

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Our drawer was broken, toilet paper holder was stuck inside, too much banging noises 24/7, some of the lights dont work, ac would randomly turn off, the list goes on
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 6, 2023
Mr. Edwards - Thank you for your feedback. We appreciate your comments. Should you stay with us again, we hope you would immediately notify the front desk or management regarding your concern so we can rectify any problems. Thank you again for your feedback.

10/10 Excellent

Dermain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best stay!!!!
I really love this hotel everyone is so nice from the staff to the other people staying here and Mrs Sarah is top tier!
Stayed 10 nights in Oct 2023
Response from General Manager on Oct 13, 2023
Demain - Thank you for your kind comments. We continue to strive to improve our hotel. Thank you.

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on Oct 11, 2023
Daniel - Thank you for your feedback. We are always striving to improve our hotel and appreciate all the comments we can get regarding our hotel and service. Thank you.

10/10 Excellent

Aaron

Liked: Staff & service, amenities
The manager is amazing. This was my second stay. I’m from out of state, and she remembered me. So professional and kind. She deserves a raise!
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 28, 2023
Thank you for your comment. We appreciate you brining to our attention our manager's performance. Thank you.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has roaches. Manager is very rude. They removed my items out of my room before checkout time at 11:00am. It's very loud in the evening and at night. There's no breakfast there although it states it online.
Stayed 1 night in Sep 2023
Response from General Manager on Oct 6, 2023
Our hotel has a stringent pest control regimen. No other guests have complained regarding roaches. If you brought it to our attention, we would have immediately rectified the situation (if it existed). Furthermore, no items were removed from your room as we do not begin cleaning until checkout times. If you really have these complaints, you should contact our hotel so we can verify and correct any issues.

2/10 Terrible

Robert

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the risk and very high drug invested Not safe for family travel nor business travel
Stayed 1 night in Sep 2023
Response from General Manager on Sep 29, 2023
We take our security very seriously. We have a security guard at night that patrols the property. We also do not tolerate any drug use in our hotel at all. We thank you for your feedback and hope you would bring any unwarranted activity to our attention in the future. Thank you for your feedback.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 24, 2023
Thank you for your feedback related to our hotel. We appreciate your comments. Thank you for staying at our hotel..

10/10 Excellent

Ravin

Stayed 1 night in Sep 2023
Response from General Manager on Sep 16, 2023
Ravin - Thank you for your feedback. We will pass it along to our staff. We hope you had an enjoyable stay. Thank you.

8/10 Good

Michael, Cirencester

Stayed 3 nights in Aug 2023
Response from General Manager on Sep 11, 2023
Thank you for your feedback regarding our hotel. We are working hard at improving the quality of our rooms and are undergoing a complete renovation. We hope to see you again soon. Thank you.

6/10 Okay

Kevin

Traveled with group
Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023
Response from General Manager on Sep 7, 2023
Kevin - Thank you for your feedback regarding our hotel. we are in the first stages of a remodel and your comments will help us in our planning. Thank you again.

2/10 Terrible

Sivashankar

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasnt cleaned properly, no outlets to charge mobile phones, no landline in room, Hair dryer didnt work, Water didnt drain out properly in the Bath tub, there was a layer of dust clearly visible on the floor, bed spreads were dirty and looks like they weren't washed. Microwave oven was kept dirty after someone had used it andTV didnt work.
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 30, 2023
We are sorry your stay did not meet your expectations. Obviously, you were given a room that was not on our rent list. Had you discussed it with our front desk, we would have given you another room. We apologize for the inconvenience.

2/10 Terrible

Renatos

Stayed 1 night in Aug 2023
Response from Generlal Manager on Sep 11, 2023
Thank you for your feedback. We are working to improve our hotel and thank you for all your comments.

8/10 Good

nathaniel

Stayed 1 night in Aug 2023
Response from General Manager on Aug 23, 2023
Thank you for your feedback regarding our hotel. We use your comments to better our guests experience. Thank you for staying with us.

2/10 Terrible

Renatos

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a lot of roaches. Staff was very rude and unprofessional. The maid staff did not check in everyday. Sexual harassment from employees
Stayed 1 night in Aug 2023
Response from General Manager on Sep 2, 2023
Thank you for your response. We are looking into your inquiries but have no name or room reference to follow up on your claims. Please let us know more information.

2/10 Terrible

Fernando

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too bad overall room
Stayed 1 night in Aug 2023
Response from General Manager on Aug 8, 2023
Thank you for your feedback. We are in the middle of a remodel of the hotel and will improve our rooms over the next couple of months. Thanks again for your input.