Decent hotel, Great location, Interesting staff
Posted Sep 15, 2016
My experience was a mixed one. Overall, the stay was what I've come to expect from a 4-star hotel. Very comfortable room with the basic amenities, clean, but could be better (a few errant hairs here and there). However, my interactions with the staff were mixed.
At check in, management was having a heated discussion with an employee. They tried to move the conversation, but it made for an awkward start. About an hour after check in, I kept hearing someone trying to get into my room. I assumed it was housekeeping, but after a few minutes, I opened the door, it was another (embarrassed) guest. Somehow, they assigned her my room. Again, awkward. Lastly, I came back in after a morning meeting, and a staff member greeted me by asking who I was there to see. Both strange and awkward.
The hotel has a lot of promise, but it's not without issues. Nonetheless, it's a newer building in the heart of Midtown, so I'd stay again.