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Reviews of SpringHill Suites by Marriott Atlanta Perimeter Center

3 out of 5
SpringHill Suites by Marriott Atlanta Perimeter Center
1005 Crestline Parkway, Atlanta, GA

Reviews

8.4

Very Good

Rating 10 - Excellent. 555 out of 1000 reviews" "
Rating 8 - Good. 244 out of 1000 reviews" "
Rating 6 - Okay. 97 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 51 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, clean and wonderful and staff was lovely. Breakfast was excellent. My only complaint is the frosted bathroom door. If my husband or I went in the bathroom in the morning everyone else is woken up by the light. We ended up using the lobby bathroom so as not to wake up the kids.
Stayed 6 nights in Mar 2024
Response from Owner on Apr 12, 2024
Wendy, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Nevaeh

Traveled with partner
Nice and clean except for a little stain on the couch. Bathroom was nice and clean also and the water got very hot. The whole room was excellent.
Stayed 1 night in Mar 2024
Response from Owner on Mar 25, 2024
Nevaeh, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was the one elevator was working. But other than that it was excellent.
Stayed 1 night in Mar 2024
Response from Owner on Mar 25, 2024
Michael, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

Ludimila

Stayed 1 night in Mar 2024
Response from Owner on Apr 12, 2024
Ludimila, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Rashard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grt8 Stay
Stayed 1 night in Mar 2024
Response from Owner on Mar 18, 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 Good

venkata ramana

Traveled with family
One of the Elevators wasn’t working
Stayed 1 night in Mar 2024
Response from Owner on Mar 11, 2024
Thank you very much for your feedback! We hope to serve you again in the future.

6/10 Okay

Magan

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Owner on Mar 4, 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Michelet

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a good time there. I recommended to everyone.
Stayed 1 night in Feb 2024
Response from Owner on Feb 26, 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

2/10 Terrible

Deborah

Stayed 1 night in Feb 2024
Response from Owner on Mar 25, 2024
Thank you for taking the time to review us, Deborah. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Owner on Jan 22, 2024
Peter, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Adriana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell of bleach let's you know the place is clean or at least where I was
Stayed 2 nights in Jan 2024
Response from Owner on Jan 22, 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Owner on Jan 15, 2024
Sierra, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Herman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Owner on Jan 15, 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Hannah

Stayed 1 night in Jan 2024
Response from Owner on Jan 10, 2024
Hannah, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Cherrisse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff clean big rooms
Response from Owner on Feb 12, 2024
Cherrisse, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Alberto, Miami

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Owner on Jan 8, 2024
Alberto, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Tara

Stayed 2 nights in Dec 2023
Response from Owner on Jan 3, 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Thomas, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Owner on Jan 1, 2024
Thomas, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Yolanda Sebastian

Stayed 1 night in Dec 2023
Response from Owner on Dec 28, 2023
Yolanda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Merari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Owner on Dec 18, 2023
Merari, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Kami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the front desk staff and housekeeping staff. Everyone is friendly and helpful.
Stayed 1 night in Dec 2023
Response from Owner on Dec 8, 2023
Kami, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities
I definitely would stay again
Stayed 1 night in Dec 2023
Response from Owner on Dec 6, 2023
Thank you very much for your positive feedback! We hope to serve you again in the future.

6/10 Okay

Junwoo

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Owner on Dec 6, 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room smelled like Vinegar , it was coming from the bathroom. The bed was very comfortable, highly recommend get the street side vs the highway side
Stayed 1 night in Nov 2023
Response from Owner on Nov 29, 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

6/10 Okay

Rashard

Stayed 1 night in Nov 2023
Response from Owner on Dec 18, 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excellent

Channell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how cleaned and nice the staff was
Stayed 4 nights in Nov 2023
Response from Owner on Nov 29, 2023
Channell, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

osbely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno no me pareció. Tenía que haber más variedad. Y el espacio para recoger el desayuno era muy incómodo y estrecho
Stayed 2 nights in Nov 2023
Response from Owner on Nov 28, 2023
Osbely, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at this location within the last 3 months! Very comfortable and clean!
Stayed 1 night in Nov 2023
Response from Owner on Nov 23, 2023
Kimberly, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was fine but our suite was a stange and small setup. Seemed like they retrofitted a suite into an existing room.
Stayed 1 night in Nov 2023
Response from Owner on Nov 21, 2023
Gregory, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

8/10 Good

Tiffany

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Owner on Nov 18, 2023
Tiffany, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Frederick

Stayed 3 nights in Nov 2023
Response from Owner on Nov 14, 2023
Frederick, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Owner on Nov 13, 2023
Veronica, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

LaDasha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and kind staff. My only complaint is check in was at 3 PM. Me and my guest arrived a little bit after 5PM, our room was not ready so we had to wait an additional 30 minutes for the room.
Stayed 1 night in Nov 2023
Response from Owner on Nov 18, 2023
Thank you for the awesome feedback! We will be sure to use this and better our services!

10/10 Excellent

Sandipan

Stayed 1 night in Nov 2023
Response from Owner on Dec 2, 2023
Sandipan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Amaresh

Liked: Amenities, property conditions & facilities
Good location
Stayed 1 night in Nov 2023
Response from Owner on Nov 13, 2023
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Janelle, Champlin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff was amazing. Very friendly and staff and made us feel very welcomed in Georgia. Very close to shopping area and tons of restaurants within a short driving distance
Stayed 5 nights in Nov 2023
Response from Owner on Nov 8, 2023
Janelle, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!

10/10 Excellent

Kami

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Great location and clean
Stayed 3 nights in Nov 2023
Response from Owner on Nov 8, 2023
Kami, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Lisa, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2023
Response from Owner on Nov 8, 2023
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Owner on Nov 8, 2023
Tracy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 Poor

Natasha

Business traveler
Disliked: Cleanliness
Party and Police
The room was a bit dirty. It smelled of Weed the entire time and you can literally smell it at night at it seemed like everyone on the 3rd floor where we stayed was smoking it. Cops and Ambulance were there twice in my 3 day stay.. My two year old witnessed cops and management banging on the door of a room asking the couple to leave because a domestic dispute. It seemed at night everyone partied too much and it was very loud. We will never be back. Staff was friendly though.
Stayed 3 nights in Oct 2023
Response from Owner on Nov 2, 2023
Thank you for taking the time to share your feedback with us about your recent stay, Natasha. We do our very best to ensure our hotel provides a safe, secure, and worry-free environment. We are going to investigate the issue and adopt whatever measures we can to ensure this does not happen again. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. Thank you again for sharing your feedback and we hope to have the opportunity to welcome you back once again.

6/10 Okay

Alicia

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly and the location is super convenient for dining and groceries but 2 stars because for starters, our room only had 2 functioning power outlets so we had to search for the ones that worked. Our bathroom sink was clogged in our room as well. Mainly, the hotel elevator is very trembly and slow as if it wanted to break down or disfunction while it was moving. At times, we would be going up and the elevator would start moving before the doors were even closed. So we took the stairs most times to be cautious. Also, the internet connection for our room’s TV was unstable and was going in and out so we had to watch youtube and Hulu on my IPad. Would only recommend for a short term stay like one night.
Stayed 3 nights in Oct 2023
Response from Owner on Oct 31, 2023
Alicia, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 Excellent

Wayne

Stayed 3 nights in Oct 2023
Response from Owner on Oct 31, 2023
Wayne, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Kami M.

Stayed 2 nights in Oct 2023
Response from Owner on Oct 31, 2023
Kami, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Cherinda

Stayed 1 night in Oct 2023
Response from Owner on Oct 31, 2023
Cherinda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

R

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated hotel in a great area. Lots of shopping and amenities near by (to drive to vs walking due to the construction etc in the area)
Stayed 2 nights in Oct 2023
Response from Owner on Oct 23, 2023
R, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Maya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and big enough for me and my kids. Parking lot was big enough and the hotel was not far from places we wanted to visit and things we had planned. Breakfast was better than expected. Thank you!
Stayed 3 nights in Oct 2023
Response from Owner on Oct 23, 2023
Maya, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Destiny

Allison was great!
Stayed 2 nights in Oct 2023
Response from Owner on Oct 20, 2023
Destiny, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast a cut above the norm but VERY busy
Stayed 2 nights in Sep 2023
Response from Owner on Oct 16, 2023
Joseph, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Pam, bristol

Stayed 1 night in Oct 2023
Response from Owner on Nov 6, 2023
Pam, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Spencer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Issues with water intrusion next to the air conditioner in our room some clothes got wet, also elevator was finicky. Breakfast was fantastic and pool was very nice/clean. Bed was just as comfortable and clean as any Marriott is, would stay again.
Stayed 3 nights in Oct 2023
Response from Owner on Oct 16, 2023
Spencer, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!