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Rating 10 - Excellent. 2953 out of 5323 reviews" "
A fantastic hotel in an excellent location!! Very friendly staff, spacious, clean rooms and a wonderful, unique lobby area (it’s an historic atrium hotel - even the elevators are fascinating to watch!). Everything was within walking distance or very close to public transport. A great price, too!
Scott
Stayed 3 nights in Mar 2024
Response from Guest Services Manager on Apr 24, 2024
Thanks Scott, we're so glad you enjoyed! Please come back again, soon!
This hotel is very clean and comfortable. The room was spacious and well appointed. The location was great - close to many popular attractions in Atlanta.
Victoria
Stayed 4 nights in Apr 2024
Response from Guest Services Manager on Apr 24, 2024
Thanks so much! We're so glad you enjoyed your stay, and all the great attractions in our neighborhood! Please come back again, soon!
i just love how pretty the scenery was nd the hospitality
Rasaan
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on Apr 24, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay, and that our terrific team could make your visit just right. We hope you'll come back and stay with us again soon.
10/10 Excellent
Carolyn
Apr 22, 2024
The Hyatt Regency Atlanta Downtown is near to all of the attractions within walking distance. Various restaurants like Hard Rock and entertainment venues.
Carolyn
Stayed 3 nights in Apr 2024
Response from Guest Services Manager on Apr 24, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.
8/10 Good
Tami
Apr 22, 2024
Liked: Property conditions & facilities
Tami
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on Apr 24, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.
Hotel rate was good, but added items were very expensive.
For example parking was $55.00, breakfast was $48.00 and a bottle of water $14.00 - outrageous.
Ingeborg
Stayed 1 night in Apr 2024
Response from Guest Services Manager on Apr 24, 2024
We’re so sorry to hear you were not completely satisfied with your stay. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.
Response from Guest Services Manager on Apr 24, 2024
We’re so sorry to hear you were not completely satisfied with your room and stay. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.
Response from Guest Services Manager on Apr 24, 2024
We’re so sorry to hear you were not completely satisfied with your room and stay. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.
Response from Guest Services Manager on Apr 24, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay, and that our terrific team could make your visit just right. We hope you'll come back and stay with us again soon.
6/10 Okay
Mitra
Business traveler
Apr 20, 2024
Disliked: Property conditions & facilities
My room was too noisy.
Mitra
Stayed 3 nights in Apr 2024
Response from Guest Services Manager on Apr 24, 2024
We’re so sorry to hear you were not completely satisfied with your room and stay. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.
4/10 Poor
Natalie
Apr 19, 2024
Liked: Cleanliness
Natalie
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on Apr 24, 2024
We’re so sorry to hear you were not completely satisfied with your room and stay. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.
Downtown Atlanta is not as inviting as I expected.
Jerome
Stayed 1 night in Apr 2024
Response from Guest Services Manager on Apr 24, 2024
We’re so sorry to hear you were not completely satisfied with your stay. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.
Our stay was very nice for one night. We were there to celebrate my friends 50th birthday and to attend OSS. The only complaint we had was the valet parking.... It wasn't convenient at all!!!
Kimberly
Stayed 1 night in Apr 2024
Response from Guest Services Manager on Apr 15, 2024
Thanks Kimberly, we're so glad you all could spend your birthday celebration at Old School Saturday. We're sorry if you were not satisfied with your parking experience. We hope you'll accept our apologies and will come back and stay with us again.
Only problem we had was they did not have a bellman until 9:00 am. We needed someone to come get our luggage and store it before 9:00 am so we could go to the Apparel Mart for the day. We had to wait until after 9:00 for this service & we’re late for our appointment.
Darlene
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on Apr 12, 2024
Darlene, we're so sorry to hear about this. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.
10/10 Excellent
Sharon
Traveled with family and small children, Traveled with partner, Traveled with family
Upscale property convenient to downtown Atlanta attractions. Skyway to nearby mall and lots of dining options. About a 20 minute walk to Olympic park, World of Coca and Cola and CF Hall of Fame. Rooms was spacious and clean. Would stay here again.
Walter
Stayed 1 night in Apr 2024
Response from Guest Services Manager on Apr 8, 2024
Thanks so much Walter. We're so glad you enjoyed your stay, and all the great things to do in our downtown neighborhood. We hope you'll come back again, soon!
10/10 Excellent
Eric
Traveled with family and small children, Traveled with family
This is our second stay. Great location and very comfortable!
Eric
Stayed 2 nights in Apr 2024
Response from Guest Services Manager on Apr 8, 2024
Eric, thanks so much for being our loyal guest. We're so glad you enjoyed and hope you'll come back again and again!
2/10 Terrible
Sandra, New york
Traveled with family
Apr 6, 2024
Liked: Amenities
Disliked: Property conditions & facilities
Fire alarm went off at 11:50pm and took 40 minutes to get it fixed and got a “sorry about that” and bath faucet was broken and dripping
Sandra
Stayed 1 night in Apr 2024
Response from Guest Services Manager on Apr 8, 2024
Sandra, we’re so sorry to hear your room and stay were not up to our standards of guest care. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.
Response from Guest Services Manager on Apr 5, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay, and that our terrific team could make your visit just right. We hope you'll come back and stay with us again soon.
This hotel valet was full, they instructed me to park in a lot behind the hotel. In this lot, my vehicle window was broken and someone stole items from my vehicle. They then informed me they don't cover that lot, but their valet guy instructed me to park there. He was rude and greeted me with "what's up big dog". They showed very little concern to make it right. Now I'm out of $485 to replace my back door window.
Darrell
Stayed 2 nights in Mar 2024
Response from Guest Services Manager on Apr 1, 2024
We’re so sorry to hear about your parking experience. Please reach out to the hotel directly to speak to a manager. We look forward to speaking with you and hope you’ll accept our apologies.
Very nice place! We were there for the Nike Big South Volleyball Tournament. The walk to the Convention Center wasn't bad at all. About 10 minutes or less. Hotel staff was very friendly and helpful!! Rooms were very clean and met our needs. Had restaurants close by and a CVS next door for things we needed. Will stay again when in Atlanta.
Rhonda
Stayed 3 nights in Mar 2024
Response from Guest Services Manager on Apr 1, 2024
Thanks so much for being our guest for this year's Big South event. We're so glad you enjoyed your stay, and that our terrific team could make your visit just right. We hope you'll come back and stay with us again.
Response from Guest Services Manager on Apr 1, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay, and that our terrific team could make your visit just right. We hope you'll come back and stay with us again soon.
the staff are super friendly and the location is also really good with restaurants and cvs nearby!
Junye
Stayed 2 nights in Mar 2024
Response from Guest Services Manager on Apr 1, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay, and that our terrific team could make your visit just right. We hope you'll come back and stay with us again soon.
8/10 Good
Roman
Mar 29, 2024
Roman
Stayed 4 nights in Mar 2024
Response from Guest Services Manager on Apr 19, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.
8/10 Good
Lindsay
Traveled with partner
Mar 29, 2024
Liked: Cleanliness
It was average for the price point & location.
Lindsay
Stayed 2 nights in Mar 2024
Response from Guest Services Manager on Apr 1, 2024
Thanks so much Lindsay! We hope you'll come back again!
10/10 Excellent
Stephanie
Mar 29, 2024
Liked: Cleanliness
Stephanie
Stayed 1 night in Mar 2024
Response from Guest Services Manager on Apr 1, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.
10/10 Excellent
Scott
Mar 29, 2024
Scott
Stayed 1 night in Mar 2024
Response from Guest Services Manager on Apr 19, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.
Response from Guest Services Manager on Apr 1, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay. We hope you'll come back and stay with us again soon.
6/10 Okay
E
Mar 27, 2024
Disliked: Property conditions & facilities
Room was too small and bathroom was out dated!
E
Stayed 1 night in Mar 2024
Response from Guest Services Manager on Mar 28, 2024
We’re so sorry to hear you were not completely satisfied with your room and stay. Please reach out to us directly if you’d like to speak to a manager. We hope you’ll accept our apologies.
The property is breathtaking. The workers at the front desk were very helpful.
Iya
Stayed 1 night in Mar 2024
Response from Guest Services Manager on Apr 1, 2024
Thanks so much for being our guest. We're so glad you enjoyed your stay, and that our terrific team could make your visit just right. We hope you'll come back and stay with us again soon.
10/10 Excellent
lachelsea
Mar 26, 2024
Liked: Cleanliness, amenities
I enjoyed my stay
lachelsea
Stayed 1 night in Mar 2024
Response from Guest Services Manager on Apr 1, 2024
Thanks so much! We're so glad to hear you enjoyed. Please come back again!