Ratings based on 3,306 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay and convient location!

Posted Feb 24, 2017
Great location. 10 minute walk from Centennial Park. The hotel is connected to the Peachtree Center Mall.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Just another good stay with Hyatt

Posted Feb 22, 2017
Location: Walking distance to many good restaurants and Coca-cola center and CNN, etc.
Nice location, right in the center of everything. Quite and clean, very friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2017
A good, convenient conference hotel. Helpful staff, convenient location.
4 out of 5
Recommended
for Everyone
by A verified traveler from DFW

It is in walking distance to restaurants and CVS

Posted Feb 18, 2017
I was there for a convention and needed to be close to all the happenings. This hotel provided that for me. Restaurants and the convenience of the CVS being 400ft away was awesome.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Centrally located

Posted Feb 16, 2017
Love the Polaris it was awesomeness great wonderful good drinks ambiance
Comment from Hotel Management
Feb 17, 2017 by Hyatt Regency Atlanta, Hotel Management
Thank you for staying with us and spending the evening Polaris. Come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly staff.

Posted Feb 15, 2017
Pros: Most helpful and friendly staff I have had in a long time.
Very friendly staff, conveniently located to train station, restaurants, and sights.
Comment from Hotel Management
Feb 17, 2017 by Hyatt Regency Atlanta, Hotel Management
Thanks for staying with us. Glad you enjoyed interacting with our friendly staff. We are always available to ensure your stay is perfect. And as you mentioned, we are connected to the MARTA train station and Peachtree Center Mall and food court. Come back, soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale, FL

Prime Location, Friendliest People!

Posted Feb 14, 2017
Pros: Prime location! Fantastic restaurants within walking distance.
Location: Free transportation to the Zoo, about a five minute walk to the aquarium and coca-cola factory.
We stayed at the Hyatt Regency Hotel in Atlanta from Jan.14th-Jan.16th, and our experience was by far of one of the best I've ever had. From the moment we landed in Atlanta, we were greeted by some of the friendliest people in the airport that were so helpful in making sure we got to the MARTA station. Once at the station, we were then greeted by a helpful employee who helped us chose the correct pass to get us from the airport to the Hyatt in the city (for reference a roundtrip pass for 2 is $12). Once we got the MARTA Peachtree station, it is literally a 1 minute walk through the mall to the connecting walkway to the hotel. The hotel itself is very impressive, and has a modern art deco feel. The staff at the front desk were warm and welcoming. The cozy city queen bed hotel room is adequate for no more than two people, but it does provide a great view of the city. I highly recommend getting the option that includes breakfast in the price of the room, because it is an all you can eat buffet breakfast at the Sway restaurant in the located next to the lobby of the hotel. The value of the buffet is $24 per person, but it absolutely worth it. They have a chef on staff to cook your eggs the way you like them, omelet, scrambled, over easy, you name it. The biscuits and gravy were also in true southern fashion. The hotel also provides free transportation to the Zoo, if you are interested and is about a 5 minute walk from the aquarium. All in all, I would definitely stay here again!
Comment from Hotel Management
Feb 17, 2017 by Hyatt Regency Atlanta, Hotel Management
Wow. Thank you for your kind words and for allowing our team to provide you with an exemplary stay, full of genuine hospitality, comfortable accommodations and an unforgettable time in Atlanta. As you mentioned, we are directly connected to the MARTA train station via enclosed sky bridges, allowing guests to get back and forth, despite the outside weather conditions. We're glad you enjoyed Sway's breakfast buffet! We hope you will visit us again soon for another wonderful experience in downtown Atlanta! See you then.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2017
Pros Good location Good price range Kind staff Cons My bed sheets were not as clean as I expected
Comment from Hotel Management
Feb 10, 2017 by Hyatt Regency Atlanta, Hotel Management
Thanks for staying with us. Come back, soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2017
It was very good. The room was clean, and the fancy lobby was great.
Comment from Hotel Management
Feb 10, 2017 by Hyatt Regency Atlanta, Hotel Management
Come back soon!
2 out of 5
by A verified traveler from Georgia

Gone downhill

Posted Feb 6, 2017
We've stayed here several times, always on the 22nd floor (Regency Club level). Our room was next to a freight elevator and a custodial closet. At midnight, someone rammed something into the wall near the bed and jolted us awake. All night long, some type of electrical unit kept making noise...it would kick on every 10 seconds all night long. We barely got any sleep. When we complained, we got nothing except "That's weird". As a repeat guest who has stayed with you several times, you could have at least offered a discount or something. The carpet in the hallways is just gross. The food in the Regency Club was old, stale, and tasteless. This used to be a fairly nice place to stay, but I will not be returning.