Ratings based on 1,637 Verified Reviews

3.7 out of 5
79% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Downtown Atlanta

Posted Jun 2, 2017
The good and the bad: Good first: I would come back for the breakfast buffet! Ive stayed in many hotels (Work & leisure) and by far, this had the best breakfast buffet! We also enjoyed the garden. We lounged around before going to bed and it was nice and calming after a long day in hotlanta! The hotel is located a bit further out from the other attractions, so we avoided the busy traffic and hustle/bustle of the city. If you would prefer to stay within close proximity to everything (such as Centennial Park, Aquarium, ect.. then this isn't the spot) we had a bit of a walking and it wasn't bad but there was some sketchy areas we had to pass late at night before reaching our room. The Bad: the parking garage is right next to some of the rooms. I kept waking up because I had the room (119) that was right next to the garage and there was a car alarm that went off. Also I would hear the cars being started. It was almost like I was sleeping in the garage! The rooms aren't well insulated, could hear everything. The bed was too stiff in my opinion and the pillows need to be thrown out. The pillows were so soft and lumpy, you could good them in half. We had 6 pillows and all 6 were lumpy. Overall, if I was trying to save a bit of money, I would stay again. If I felt like splurging, I would try another place. Everything was clean and nice and they feed you good! My kids had a great time!!
Comment from Hotel Management
Jun 5, 2017 by General Manager, Hotel Management
Feedback from our guests is always welcome and we appreciate you taking the time to share your recent experience with us. We are delighted with your raving compliments about our daily complimentary hot breakfast buffet; it sounds like you have traveled extensively so we are grateful for the high remarks. Our open-air courtyard is a favorite among guests and we are happy that you and your guests were able to enjoy it as you winded down each evening. We apologize that your room location, as well as the pillows, made sleeping at night difficult, but we hope you made our staff aware of the issues so that they could try to accommodate you for a comfortable visit. We hope to see you and your family again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Downtown Atlanta

Posted May 18, 2017
Pros: Location
Cons: Some remodeling.
Location: Nice area with several nice taverns.
Good location! Older hotel. Overall good experience.
Comment from Hotel Management
May 18, 2017 by General Manager, Hotel Management
Thank you for your positive review of Inn at the Peachtrees! It's wonderful to hear that our downtown location was so convenient for your needs. We're delighted that although we may showing our age a bit, your overall stay was enjoyable. Your kind compliments are much appreciated, and we look forward to your next visit.
2 out of 5
by A verified traveler from Franklin, NC

Don't expect to get much sleep

Posted May 3, 2017
Pros: The staff was amazing. I travel somewhat often for both business and pleasure and have never experienced a better level of customer service.
Cons: They need to devise some kind of sound proofing.
Location: I was only in town to meet with the IRS at the federal building. It was convenient for that for what it may be worth.
The staff could not possibly be any more friendly and helpful. Everyone I spoke to there was outstanding. The facilities are well maintained and there were no issues with the room. The shampoo provided smelled exactly like Wrigley's spearmint gum, which made putting it in my hair feel a little odd, but it served its purpose so I have no real complaint about it. The problem is the lack of sound proofing. I was an unwilling listener to a very earnest conversation in the room to my right. Then I heard the tyke in the room to my left decide to listen to reason in time to avoid a spanking. A lively conversation went on in the hotel's courtyard until late in the evening. In short, my 8:30 meeting the next morning was made less pleasant than it might have been. It really is a lovely hotel. You just can't sleep there..
Comment from Hotel Management
May 5, 2017 by General Manager, Hotel Management
Dear Bob, Our team thanks you for your compliments about our service. We're glad to know your room was comfortable and everything was well maintained. Your comment about the shampoo is funny, we get that a lot but we also hear it's great for your hair. We think the shampoo smells refreshing! We do apologize that you ran into some issues with noise during your visit. Please know that a call to our front desk can often help with surrounding rooms and the people in our courtyard. We want all of our guests to be comfortable at all times. It would mean a lot to us if you gave our property another try in the future and let us show you what a stay at Inn at the Peachtrees should look like with some sleep in your system!
5 out of 5
Recommended
for Everyone
by A verified traveler from Fresno

Long stay for a review course

Posted Apr 25, 2017
Pros: The big hot morning breakfast was the best. Great staff(very attentive during breakfast to make sure all my needs were met).
Cons: Check the doors. Make sure they're easier to open. Aside from that, everything seemed fine.
Location: I had to attend a review course and didn't have much time to do anything else.
The only minor problem was my room door was sticking a lot so opening the door was slightly hard. As from that, I enjoyed my stay and would do again in the future if the opportunity presented itself. I was told there would be a big hot breakfast and boy was it BIG! The staff was very attentive to be sure my needs were met. Almost motherly I might say. Wish there was a swimming pool, but thought this place was very worth it for the price I was paying. I was initially told by the front desk, if I needed a cab, they would call and it should be there is about 5 minutes. Thought this was just hype. On the day I was leaving, I asked the front desk to call and the cab was there in less than 5 minutes.
Comment from Hotel Management
Apr 27, 2017 by General Manager, Hotel Management
It is such a pleasure to read your review! We are thrilled to hear that your extended stay with us was a comfortable one and that our staff was able to go above and beyond to meet your needs throughout your stay. Thank you for notifying us of the issue that you experienced with our doors-- we will look into it right away! Next time you're in Atlanta, for study or for leisure, it would be a privilege for us to host you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from baltimore

Hotel close to everything.

Posted Apr 19, 2017
The front desk staff was amazing. The breakfast was the best I've had in a long time. However the cleaning staff didn't do their job we found a used bandaid in our bed. Asked the front desk for new bedding I heard them call the cleaning staff and ask for new bedding when we got in at 2 am nothing had been. We had to move rooms at 2 am. Not cool. The front desk staff was very nice.
Comment from Hotel Management
Apr 21, 2017 by GM, Hotel Management
Dear Annemarie, Thank you for choosing Inn at the Peachtrees for your stay in Atlanta. We are happy that you found our location to be close to everything you wanted to do during your trip. Please accept our sincerest apologies for the cleanliness issue that you encountered upon arrival. Especially arriving late, we know that these types of issues can be challenging. We are pleased that our front desk staff was able to resolve your issue promptly and effectively. We are glad that the rest of your stay was comfortable and that you were able to enjoy our delicious breakfast. We hope you will enjoy your next stay with us even more!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Very convenient

Posted Apr 17, 2017
I enjoyed my stay, very friendly staff and convenient location.
Comment from Hotel Management
Apr 18, 2017 by General Manager, Hotel Management
Dear Jessie, We are very pleased to know that you enjoyed your stay and found that our location gave easy access to everything that you wanted to do and see! Of course, it is always great when a guest acknowledges our superb team! Thank you! We hope that you get the chance to come see us again soon!
4 out of 5
Recommended
for Families
by A verified traveler

Excellent location

Posted Apr 15, 2017
Close to all Downtown attractions and Colleges. Friendly staff Lot of choices for Food - all in walking distance
Comment from Hotel Management
Apr 17, 2017 by General Manager, Hotel Management
Our team appreciates you taking the time to review your recent stay with us at Inn At The Peachtrees. It pleases us to hear that you enjoyed our amazing location, friendly staff, and proximity to a variety of restaurants. We hope that you had an enjoyable and relaxing time. Please come again soon!
5 out of 5
by Tara

Posted Mar 23, 2017 on Hotels
It was a very nice stay, located not far from the attractions downtown. The hotel staff was extremely friendly and helpful... I will recommend this hotel to anyone who ask..
Comment from Hotel Management
Mar 30, 2017
Tara, thank you for taking the time to let us know about your stay. Mike Gratton General Manager
3 out of 5
by Laura

Maintenance came promptly

Posted Mar 22, 2017 on Hotels
The toilet was broken & when maintenance was called, he came promptly. It took him 3 separate trips to repair but he was able to make it work. Breakfast was ok, not great. Staff was very friendly.
Comment from Hotel Management
Mar 30, 2017
Laura, so sorry for the inconvenience. I am glad my staff was able to get it repaired for you. Mike Gratton General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Nice, but noisy

Posted Mar 21, 2017
Pros: Rate was comparable to what you receive. Just one block and 1/2 from MARTA which saved us a bunch in shuttle, taxi and Uber fees.
Cons: Soundproofing! Very noisy at times if you are spending a lot of time in your room. We were on the street side, courtyard could be better.
Location: Close to MARTA and easy walk to restaurants.
Spent long weekend in Atlanta. Room was clean and staff was awesome! Free breakfast was an added bonus.
Comment from Hotel Management
Mar 30, 2017 by GM, Hotel Management
Kay, thank you for letting us know about your stay. The hotel does get noisy at certain times with being downtown. Our breakfast is an awesome value, complimentary. Mike Gratton General Manager