Weekend stop over in Atlanta
Posted Aug 22, 2016
Firstly, Heathrow Terminal 3 managed to forget to load to of our suitcases onto the plane :( We arrived at the hotel, tired from our flight and anxious as to whether we would see our cases again, however the hotel staff were absolutely superb! They couldn't have done enough for us!! They supplied us with additional toiletries straight away, advised us of best places to get essential items and allowed us to use their phones to contact our air carrier over the weekend. The staff were so friendly and polite it was probably one of our best experiences ever in customer service. The hotel services were great, the breakfasts superb along with the restaurant meals. The hotel is also situated right next to the Marta line which made getting from the airport to the hotel extremely easy and very cheap for a family of 4.