2/10 Terrible
Laurie
Mar 26, 2024
While the front desk girl working the day we checked in( sorry I dont remember her name) worked as hard as she could to solve our problems the other staff we interacted with was just disgusting. 1. A/C not working in room2.no towels3. No hot water4. Refrigerator not cooling5. Micro not heating to make warm tea took over 4,min. Was at the hotel due to medical procedure and closness to facility. Went to gym to burn off my stress. Couldn’t turn down A/C it was too hot to work out. Thought about tv and just a little treadmill walk. No remote. Gave up went yo front desk and mentioned these things and before nice girl could open her mother a man at the other register boldly said to me we don’t have remotes if you want tv you need to ask for one here. I said ok guess you have major theft issues but understand. I replied might be helpful to guests to post a sign them that. It’s just a sign. Man yelled at me “go away” . I was finally offered by nice girl new room and said for it to be checked out for ac towels etc. she came back and said all was good. Not her fault but my spouse tells me be careful of the toilet! Apparently only one side of the seat was secured so strike again for housekeeping. Can’t clean a toilet without picking up the lid. Then to finish our stay this morning around .9:00 housekeeping parked the cart outside our foot and proceeding to talk loudly on his phone for the hour we were stilllin the room. While we both went up and down the stairs oh one elevator was out.
Laurie
Stayed 1 night in Mar 2024