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Reviews of La Quinta Inn & Suites by Wyndham Atlanta Airport North

2.5 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 1043 out of 2491 reviews" "
Rating 8 - Good. 650 out of 2491 reviews" "
Rating 6 - Okay. 368 out of 2491 reviews" "
Rating 4 - Poor. 199 out of 2491 reviews" "
Rating 2 - Terrible. 231 out of 2491 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Marina

Liked: Staff & service, amenities, property conditions & facilities
Everything was great but no pool. It was under construction I guess . Overall great. Love that the shuttle was available .
Stayed 1 night in Apr 2024

10/10 Excellent

Hulya

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and very helpful employees
Stayed 1 night in Apr 2024

8/10 Good

Tewolde, Stafford

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 1 night in Apr 2024

4/10 Poor

Tradona

Traveled with family
Disliked: Property conditions & facilities
Our room just seemed old & smelly & the handicapped accessible bathroom appliance was old & moldy
Stayed 1 night in Apr 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024
Response from General Manager on Apr 23, 2024
Dear Jordan, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for sharing your feedback. We are delighted to hear that your experience was exceptional. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We look forward to welcoming you back the next time you are in the area.Sincerely, Isaac Leonards,General Manager

8/10 Good

JAMINIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very easy to get to right off of the highway. Staff was very friendly and helpful especially the housekeeping staff. Wish the shower water was a little hotter but, besides that loved my stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on Apr 21, 2024
Dear Edward, We are delighted you had an excellent stay at La Quinta Inn & Suites Atlanta Airport North, and we appreciate the perfect rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Isaac Leonards,General Manager

10/10 Excellent

Georgella

Liked: Cleanliness, staff & service, property conditions & facilities
Will come back
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on Apr 21, 2024
Dear Georgella, Reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay; therefore, we are delighted we exceeded your expectations. It is always a joy to see our guests are excited about returning; we are looking forward to it. Thank you for choosing La Quinta Inn & Suites Atlanta Airport North, and we wish you safe travels.Sincerely, Isaac Leonards,General Manager

8/10 Good

Linda

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on Apr 21, 2024
Dear Linda, Thank you for the kind rating. We are glad that your stay was enjoyable and that we were able to exceed all of your expectations for a great price. We look forward to having the opportunity to welcome you back soon to La Quinta Inn & Suites Atlanta Airport North.Sincerely, Isaac Leonards,General Manager

10/10 Excellent

Arienne

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Apr 2024
Response from GENERAL MANAGER on Apr 21, 2024
Dear Arienne, We are delighted you chose La Quinta Inn & Suites Atlanta Airport North for your recent visit, and we are thrilled to read all of the great things you loved about our hotel. We appreciate your business and hope you will choose us every time you are in the area. We look forward to seeing you again soon!Sincerely, Isaac Leonards,General Manager

10/10 Excellent

Enriquito, Vallejo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 19, 2024
Dear Enriquito, It was a pleasure having you as our guest at La Quinta Inn & Suites Atlanta Airport North. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. We look forward to hosting you again soon.Sincerely, Isaac Leonards General Manager

6/10 Okay

Kathy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk agents seem cold. Usually dont even look at you when talking to you. Hard to get info from them.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 19, 2024
Dear Kathy, Thank you for taking the time to express your feedback regarding your stay with us. It is nice to know you had a good experience overall. However, we apologize for the service you received from the front desk. This is not typical nor acceptable, and we will look into this matter to ensure it is not repeated. Thank you for being our guest, and we hope you will stay with us again so we can show you the hospitality for which we are known. Sincerely, Isaac Leonards General Manager

2/10 Terrible

Brigitta

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so noisy and the fan/vent/air did not work and when it did it was loud and I could not sleep all night. Worst sleep at a hotel
Stayed 1 night in Apr 2024
Response from General Manager on Apr 18, 2024
Dear Brigitta, Thank you for your candid feedback. We sincerely apologize for the issues you encountered in your room and that you were inconvenienced by the noise disturbance during your stay. We strive to provide our guests with seamless and relaxing visit but regret that this was not your experience. We will address your remarks with our maintenance team. Thank you again; we hope to welcome you back in the future for the exceptional time with us you deserve.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Rooms were super clean and bed were super comfortable. Dinah at the front desk was awesome!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Stephen, Thank you for reviewing your stay at La Quinta Inn & Suites Atlanta Airport North. We are glad you had a pleasant stay and that our well-kept accommodations met your expectations. It is also good to see that the exceptional hospitality provided by our associates, especially one of our front desk staff, Dinah, made for a memorable experience. It will be a pleasure to share your compliments with them. Thank you again for the feedback, and we look forward to your next visit.Sincerely, Isaac Leonards General Manager

2/10 Terrible

Grecia

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room smell horrible.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Grecia, Thank you for the feedback. We sincerely apologize for the concerns you experienced in your room. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. Thank you for staying with us, and we hope to have another opportunity to welcome you back in the future for the flawless stay you deserve.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Karen, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We look forward to welcoming you again soon.Sincerely, Isaac Leonards General Manager

8/10 Good

Donna, Eastpointe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Donna, Thank you for the high rating and kind review. We are very glad you had a great experience throughout our hotel and that we exceeded all of your expectations. Thank you for being our guest, and we look forward to having the honor of hosting you again soon here at La Quinta Inn & Suites Atlanta Airport North.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service was great. People were friendly from the shuttle to concierge. Room was very clean. No sign of smoke or moldy smell.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 14, 2024
Dear Katrina, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North. We are glad you had a perfect stay and that our well-kept accommodations and the hospitality provided by our thoughtful associates exceeded your expectations. Thank you again for being our guest; we look forward to your next visit.Sincerely, Isaac Leonards General Manager

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from General Manager on Apr 13, 2024
Dear Nicole, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely, Isaac Leonards General Manager

10/10 Excellent

frank

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from General Manager on Apr 11, 2024
Dear Frank, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North. We're thrilled to hear that you found our hotel fresh during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely, Isaac Leonards General Manager

8/10 Good

Tom, Myrtle Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 13, 2024
Dear Tom, Thank you for the kind rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at La Quinta Inn & Suites Atlanta Airport North; we look forward to seeing you again soon.Sincerely, Isaac Leonards General Manager

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable and close to the airport
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Michael, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for your kind review. We are glad you had a perfect stay and that you found us to be a good value. Many guests chose us for our proximity to the airport, and we were delighted to read the feedback regarding your experience and how our location contributed to your overall satisfaction. There is something to make everyone comfortable, which is why we are a popular hotel for many travelers!Sincerely, Isaac Leonards General Manager

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Quinta is great access to airport. The accomodations were good, but is near a highway so lights and highway noise. Also, you have to pay for parking. What happened to the days when parking was included in your hotel fee?
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Patricia, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for the review. We are delighted to know that you had an overall good time with us and that our accommodations and proximity to the airport met your expectations. However, we sincerely apologize for the noise disturbance you encountered and the inconvenience it may have caused. Please know that our front desk is always available to make your stay more comfortable. Furthermore, we regret your disappointment with our parking charges. We strive to provide competitive pricing for this service, and these fees are transparently displayed on our website, allowing guests to have this information prior to making a reservation. Thank you again; we hope to welcome you back for the tranquil visit you deserve.Sincerely, Isaac Leonards General Manager

6/10 Okay

Katty

Liked: Staff & service
Disliked: Amenities
Average hotel, furnishings are a bit worn and little bathroom amenities. Airport shuttle is a bonus.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Katty, Thank you for the feedback. While we are glad you loved our shuttle service, we regret not meeting all of your expectations and your disappointment with the upkeep of our hotel. We will share your concerns appropriately. Thank you again; we hope to welcome you back in the future for the exceptional visit you deserve.Sincerely, Isaac Leonards General Manager

2/10 Terrible

Jimmy

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I walked up to the counter, there was a serious lack of friendliness. When I got my room, the sheets had not been changed on either bed. There was hair on the pillow cases and the sheets. There were also orange stains on one pillow case and a bed cover. Unsanitary and unfortunate. Don't stay here.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 11, 2024
Dear Jimmy, Thank you for your candid feedback. We sincerely apologize for some unpleasant interaction you had with our front desk staff and the inconvenience it may have caused. We will review your comments with the appropriate individuals. Furthermore, we are sorry for your concerns regarding the cleanliness of your accommodations. We strive to provide our guests with fresh and spotless visit but regret that this was not your experience. We will share your remarks with our housekeeping team. Thank you again; we hope you will give us another chance to provide you with the hospitality you deserve.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Keyondra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Didn’t have the outside amenities I expected but overall a nice stay.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Keyondra, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for the kind rating. We are thrilled to know that we exceeded all of your expectations and that our well-kept property met your expectations. Thank you again for being our guest; we look forward to your next visit.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated and great customer service. The elevators are a bit quirky but never felt unsafe.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Josue, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North. It is good to see that you had a perfect stay and that our well-kept property and exceptional hospitality exceeded your expectations. Thank you again; we look forward to welcoming you back for another exceptional visit.Sincerely, Isaac Leonards General Manager

6/10 Okay

Kellie

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Kellie, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely, Isaac Leonards General Manager

10/10 Excellent

ovidiu

Liked: Staff & service, amenities, property conditions & facilities
Very clean and quiet.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Ovidiu, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North. We are thrilled to know that we exceeded all of your expectations and that our well-kept property with a relaxing atmosphere made for a memorable experience. Thank you again; we look forward to your next visit.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Ricky

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our car was behind a locked gate. Very quiet even though we were by airport. Rooms were very clean . We would definitely stay here again.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 7, 2024
Dear Ricky, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for your kind review. We are thrilled to know that you had a comfortable stay and that our well-kept accommodations and relaxing atmosphere met your expectations. Thank you for sharing your review with fellow travelers and for your excitement about returning; we look forward to your next visit.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were great and understanding and were able to help us with long-lasting experiences with the most helpful avoiding any problem
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 7, 2024
Dear Andrea, Thank you for reviewing your recent stay at La Quinta Inn & Suites Atlanta Airport North. We are pleased to know that we exceeded all of your expectations and that the exceptional hospitality provided by our thoughtful associates made for a memorable experience. Thank you again; we look forward to your next visit.Sincerely, Isaac Leonards General Manager

6/10 Okay

Mark

Traveled with partner
Liked: Staff & service
Very friendly and helpful staff. Rooms were old and furniture was worn and damaged
Stayed 1 night in Apr 2024
Response from General Manager on Apr 7, 2024
Dear Mark, Thank you for the feedback. While we are glad you appreciated our associates, we sincerely apologize for any disappointment you experienced regarding your accommodations. We are committed to upholding elevated standards not only in our service but also in the overall feel of our hotel. As we look ahead, your feedback will be thoughtfully discussed with the appropriate individuals. Thank you again; we hope to welcome you back in the future for the exceptional stay you deserve.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Excellent room. Clean and comfortable
Stayed 1 night in Mar 2024
Response from General Manager on Apr 7, 2024
Dear Terry, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for your nice review. We are glad you had a perfect stay and that our well-kept accommodations and exceptional hospitality met your expectations. Thank you again; we look forward to welcoming you back soon.Sincerely, Isaac Leonards General Manager

4/10 Poor

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked was the convenience of location to proximity of the airport and shuttle service. What I detested was the fact that there was a fee for parking for guest, and the hotel didn't have proper accommodations for visitors, NO FACE TOWELS!!! Come on...
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 7, 2024
Dear Carolyn, Thank you for the candid feedback. While we are glad you appreciated our location and shuttle service, we sincerely apologize for your concerns regarding the towels and regret your disappointment with our parking charges. We strive to provide competitive pricing for this service, and these fees are transparently displayed on our website, allowing guests to have this information prior to making a reservation. Thank you again; we hope to welcome you back in the future.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Jeffery

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean hotel that is close to the atl airport.
Stayed 1 night in Mar 2024
Response from GENERAL MANAGER on Apr 6, 2024
Dear Jeffery, Traveling can be difficult enough, so we at the La Quinta Inn & Suites Atlanta Airport North strive to make it stress-free for all our guests! We are delighted to know that we were able to provide you with a comfortable and quiet stay and that our proximity to the airport was perfect for your needs. Should your travels bring you back this way, it would be our pleasure to host you again.Sincerely, Isaac Leonards,General Manager

10/10 Excellent

Nina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is so friendly...
Stayed 4 nights in Mar 2024
Response from GENERAL MANAGER on Apr 6, 2024
Dear Nina, We are flattered by your generous review of La Quinta Inn & Suites Atlanta Airport North. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to the area.Sincerely, Isaac Leonards,General Manager

10/10 Excellent

Denise

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the facility and its awesome staff!
Stayed 2 nights in Apr 2024
Response from GENERAL MANAGER on Apr 6, 2024
Dear Denise, We are incredibly pleased you enjoyed your stay at La Quinta Inn & Suites Atlanta Airport North and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We look forward to being your first choice every time you visitSincerely, Isaac Leonards,General Manager

10/10 Excellent

greg & chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by a warm, smile from the gentleman at the front desk, just before midnight. He automatically extended our checkout til 1pm the next day. Our room, and beds were crispy clean, and we gotto sleep in with a 815 wakeup call, so we would not miss our free breakfast. Our server "D" from Jamaica also greetedus with a smile, made sure our table was clean, food was restocked, even at the end of morning rush, and just before 9am closing, she let us know so we could relax and eat after the doors closed in the free breakfast area. Probably the best La Quinta stay we have ever had.
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on Apr 6, 2024
Dear Greg, What an honor to have the title of the best hotel you have stayed in! We are thrilled to read that you felt so at home with our comfortable accommodations. Your kind words are most appreciated, particularly those noting the gracious hospitality provided by our associates, notably D, at the breakfast. Thank you for allowing us to host your recent visit to the city. On behalf of all of us at La Quinta Inn & Suites Atlanta Airport North, the pleasure was ours, and we look forward to you joining us again soon!Sincerely, Isaac Leonards,General Manager

10/10 Excellent

Diana

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from GENERAL MANAGER on Apr 6, 2024
Dear Diana, Thank you for the perfect rating. It is always gratifying to receive praise for exceeding expectations, and we are happy you enjoyed your stay. It was our pleasure hosting you at La Quinta Inn & Suites Atlanta Airport North; we look forward to seeing you again soon. Sincerely, Isaac Leonards,General Manager

10/10 Excellent

Janette, Fair Play

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Staff was friendly. Lots of stores around for shopping and dining.
Stayed 1 night in Apr 2024
Response from Isaac Leonards General Manager on Apr 5, 2024
Dear Janette, Thank you for being our guest at La Quinta Inn & Suites Atlanta Airport North. We were glad to read you enjoyed our devoted staff and spotless property and that our location was perfect for your needs. Our guests love the nearby restaurants and points of interest, which are just a short drive away, including the World of Coca-Cola, the Georgia Aquarium, and all the sports arenas and concert venues, to name just a few! It was a pleasure serving you, and we look forward to welcoming you back soon.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the idea of being able to use the shuttle to the airport. It reduced the stress level.
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Paula, Thank you for sharing such wonderful comments about your recent stay at La Quinta Inn & Suites Atlanta Airport North! Our location is one of our best assets as we are only five minutes from the airport, and we have a complimentary shuttle service for our guests as well. The shuttle offers access to the MARTA metro station, and guests can explore downtown Atlanta and the surrounding areas. We are glad you enjoyed the convenience of our hotel and hope you will visit us the next time you travel to Atlanta. Sincerely, Isaac Leonards General Manager

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay when flying in and out!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 3, 2024
Dear Mary, We are so glad to read your return visit to La Quinta Inn & Suites Atlanta Airport North was fantastic. Nothing pleases us more than to know we have provided everything necessary for you to have a wonderful stay. Thank you for your continued patronage over the years, and we sincerely appreciate your loyalty.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Apr 23, 2024
Dear Deb, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at La Quinta Inn & Suites Atlanta Airport North, and we look forward to welcoming you back soon. Sincerely, Isaac Leonards, General Manager

4/10 Poor

Ashley

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
We were put in the main floor because we were told it would be quiet. At 5am doors started slamming open and closed in the hallway. I understand people need to leave for flights but I have never heard it so loud and over and over again. It was as if our room backed into loading dock. I had already not slept and then the noise was next level. I’ve stayed in plenty of hotels and expect people to be coming and going. Our check in experience was wonderful. When I went to check out, I mentioned it to the lady at the front desk and her response to me was “This is a hotel, people get up and leave for their flights”. I wasn’t looking for a comp, I simply wanted to share my experience and express my frustration to hopefully help the next guest. We had stayed at a LaQuinta in January in another state. Our experience with customer service was horrible then as well. We will most definitely be avoiding another stay at a LaQuinta. Please do better in training your staff in customer service.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Ashley, Thank you for your constructive feedback. We sincerely apologize for the noise disturbance you experienced during your stay and for the major inconvenience caused as it disrupted your sleep. We also regret that you felt our team did not handle the situation appropriately. We certainly understand the frustration you must have felt and appreciate your patience in this matter. We will review your concerns with the appropriate individuals to ensure a better guest experience going forward. Thank you again for the review; we hope you will consider giving us another opportunity to provide you with a more tranquil and enjoyable visit in the future.Sincerely, Isaac Leonards General Manager

8/10 Good

GEORGE

It's a good value for the money and convenient.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 2, 2024
Dear George, We loved reading that you felt like you got a great deal at La Quinta Inn & Suites Atlanta Airport North. Offering guests good value for their money is one of the things we strive for. We are glad you enjoyed your stay and, most notably, loved our prime location. Thank you again for taking the time to write about your experience, and we look forward to your return visit.Sincerely, Isaac Leonards General Manager

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great for the price and convenient for our short layover
Stayed 1 night in Mar 2024
Response from GENERAL MANAGER on Apr 1, 2024
Dear Robert, We loved reading that you felt like you got a great deal at La Quinta Inn & Suites Atlanta Airport North. Offering guests good value for their money is one of the things we strive for. We are glad you enjoyed your short visit. Thank you again for taking the time to write about your experience, and we look forward to your return trip.Sincerely, Isaac Leonards,General Manager

8/10 Good

Citlalli Luna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from GENERAL MANAGER on Apr 21, 2024
Dear Citlalli, We are thrilled you had an excellent stay at La Quinta Inn & Suites Atlanta Airport North, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Isaac Leonards,General Manager

10/10 Excellent

Shashank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GENERAL MANAGER on Apr 21, 2024
Dear Shashank, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely, Isaac Leonards,General Manager

10/10 Excellent

Tameeka

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service was very nice.
Stayed 1 night in Mar 2024
Response from GENERAL MANAGER on Apr 1, 2024
Dear Tameeka, Thank you for taking the time to post your review of La Quinta Inn & Suites Atlanta Airport North. We are glad you enjoyed your stay with us and happy to learn you enjoyed the services provided by our team! They will look forward to hearing your review. We enjoyed serving you and hope to see you here again.Sincerely, Isaac Leonards, General Manager

10/10 Excellent

Scott and Geralyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GENERAL MANAGER on Apr 1, 2024
Dear Scott, Thank you for reviewing your stay at La Quinta Inn & Suites Atlanta Airport North. We are delighted we exceeded all of your expectations. It was our pleasure having you as our guest, and we look forward to your return. Sincerely, Isaac Leonards,General Manager