Ratings based on 706 Verified Reviews

3.8 out of 5
78% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Orlando, Fl

Close to the Mall and Restaurants

Posted Feb 23, 2017
The Hotel is currently under remodelation. Too noisy. Self parking is available. Have a great breakfast variety. Good enough for one day trip.
Comment from Hotel Management
Feb 23, 2017 by LQ Customer Care , Hotel Management
Thank you for taking the time to write your review. We apologize for the concerns with the condition of the hotel and invite you to come visit us again after the hotel's renovation is complete. Sincerely, LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2017
Good location, well maintained, clean breakfast area.
Comment from Hotel Management
Feb 17, 2017 by LQ Customer Care , Hotel Management
We are so sorry to hear of your negative experience with us. Your review will be shared with our management team so these concerns can be addressed. Our guest's experience is of high importance to us. Your comments will not be taken lightly. Again, please accept our deepest apologies. Sincerely, LQ Customer Care
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice safe area

Posted Feb 12, 2017
Nice friendly staff and safe area clean room and spacious close to restaurants and shopping center.wil definitely be back
Comment from Hotel Management
Feb 13, 2017 by LQ Customer Care , Hotel Management
Thank you very much for staying at the La Quinta Inn & Suites. We are happy to hear that your stay exceeded your expectations. I certainly hope to see you again in the very near future. Best Regards, LQ Customer Care
1 out of 5
by A verified traveler

Posted Feb 2, 2017
incorrect room that was reserved - (was given 2 double beds when King size was reserved) - hot water problems
Comment from Hotel Management
Feb 4, 2017 by LQ Customer Care, Hotel Management
We appreciate that you took the time to review our hotel and sincerely apologize for the room issue and hot water problem that you experienced during your stay. We will follow up on this issue with our Maintenance Manager, to make sure that all of our hot water systems are functioning properly. We would appreciate another opportunity to serve you, and will go above and beyond in order to retain your valuable business. Sincerely, LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

Remodeling

Posted Jan 29, 2017
The hotel is remodeling and besides the noise from 10am-6pm, the water was off from 10:30 to 3 some days. Expedia did not inform me of the construction at the hotel. Their bad not the hotel's!!!
Comment from Hotel Management
Jan 31, 2017 by LQ Customer Care, Hotel Management
Thanks for taking the time to rate us. What you experienced is the last stages of our renovation. Soon the lobby area and rooms will be completed. We apologize for any inconvenience. Hopefully you'll visit us again when all our new offerings are ready. We can't wait to show them off!
3 out of 5
by A verified traveler

Posted Jan 21, 2017
Friendly staff but bathrooms need attention. I went and bought cleaner and sprayed before I used the shower.
Comment from Hotel Management
Jan 22, 2017 by LQ Customer Care, Hotel Management
Thank you for your feedback, it is very important to us. We are very sorry to hear that your stay did not meet expectations and will share your comments with the management team. We do hope you will once again choose us for your lodging needs. Respectfully, LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Beat in Alpherttia

Posted Jan 10, 2017
We stay here once a year on the way to the beach close to dining and shopping
Comment from Hotel Management
Jan 11, 2017 by LQ Customer Care, Hotel Management
Thanks for your kind words. We look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

enjoyed every thing close to res. shops etc.l

Posted Jan 2, 2017
Pros: staff friendly ,and gave great instrution on how to get to places also it was clean and had a hot meal for me in the morning
Cons: if you could get a magnet sign for pets for on door
Location: lots of shopping mall food so close you can walk to
close to my kids and grand chirlden. close to mall close to resrants
Comment from Hotel Management
Jan 3, 2017 by LQ Customer Care, Hotel Management
Thank you for your kind comments and for choosing La Quinta Inns and Suites. We will be sure to let our staff know how much of an impact they made on your experience. Thank you for your suggestion. We are always pleased to be your second home when you're at the area. Respectfully, LQ Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2016
It was good for the price. Price was worth the stay
Comment from Hotel Management
Dec 20, 2016 by LQ Customer Care, Hotel Management
Thank you for your positive comments. We are happy that we had the opportunity to serve you and we hope you will choose La Quinta Inns and Suites in your future travels. Respectfully, LQ Customer Care
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 25, 2016 on Hotels