Ratings based on 720 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Jul 19, 2016
Would have given hotel a perfect rating (staff was wonderful) but had trouble with the air on my room and with the phone.
4 out of 5
by A verified traveler

Posted May 11, 2016
Pros: The hotel staff was so nice!
Cons: housekeeping
Location: Love it !!
Thank you. Loved the location, the weather was amazing. The spa was pleasant !
Comment from Hotel Management
Jun 8, 2016 by Mark , Hotel Management
We appreciate you taking the time to share your feedback. We are delighted to hear you enjoyed your time with us and found our staff to be friendly, our location to be convenient and the spa to be relaxing. Next time your travels bring you to ATL we hope to welcome you back.
3 out of 5
by A verified traveler

Posted May 3, 2016
Hotel fell short of having the technological upgrades I was expecting. Parking garage a nightmare.
Comment from Hotel Management
May 12, 2016 by Mark, Hotel Management
I would like to start off by thanking you for taking the share your experiences with us. Please accept our sincere apologies for the lapses in service that you experienced, and that we did not meet your expectations. We obviously failed to deliver the quality of service we work so hard to achieve. You have provided us with a lot of information on your experience allowing us the opportunity to improve. We do appreciate your honest feedback very much, and hope that we can have you back for a true Loews Atlanta experience.
5 out of 5
by David

Great stay for a great occasion

Posted Apr 27, 2016 on Hotels
Great stay! Met Sous Chef Moose (like the animal) and manager Jordan and had an outstanding time! My wife and I were on a staycation for her birthday and our stay was wonderful. Will definitely stay again! If ever in Atlanta its worth it to check out Lowes Midtown Atlanta.
Comment from Hotel Management
Jul 9, 2016 by Chad, Hotel Management
Dear Davis, Happy belated birthday to your wife! Thank you for allowing us the opportunity to be a part of the big celebration and for leaving your feedback with us. We are delighted to read your stay at Loews Atlanta was exceptional and that you had an opportunity to get to know Moose and Jordan in Saltwood. We hope to welcome you back again next year for another wonderful birthday celebration.
5 out of 5
by A verified traveler

Posted Apr 19, 2016
The staff went above and beyond to make our stay as amazing as possible. Even with our two children the staff was friendly and knowledgeable. The room was very spacious and clean and the facilities were beautiful. We would definitely stay there again and recommend to anyone. It's in a great location too, close walk to the park and many delicious restaurants are near by as well.
Comment from Hotel Management
Apr 26, 2016 by Mark, Hotel Management
Thank you for taking the time to not only leave your review, but for provide us with so much detail regarding your recent stay here at Loews Atlanta with your family. We are pleased to hear your needs were met and our team made traveling with the children seamless. Your compliments to our guest room, hotel facilities and central Midtown location are all appreciated as well. Next time your travels bring you through Atlanta, we hope to welcome you all back again.
5 out of 5
by Tarzene

Our minds were blown!

Posted Apr 16, 2016 on Hotels
Celebrated our 16 year anniversary at this hotel. From the second we stepped into the hotel, the staff made us feel so welcomed! Marcel (supervisor) & Kaila assured that our stay was amazing! Loved the beautiful view from our room. Their DJ played great music while we enjoyed nice drinks in the lobby. We're guaranteed to return in the future. Highly recommended this hotel!!
Comment from Hotel Management
Jun 18, 2016 by Chad, Hotel Management
Dear Tarzene - First and foremost, happy belated anniversary! We are honored to have been a part of such a celebration for you two. I am pleased to read you felt right at home from the moment you arrived. Your compliments to Marcel and Kaila are appreciated. Please know I have personally thanked them for providing exceptional customer service to you. We hope to welcome you back for your 17th anniversary!
4 out of 5
by Antoine

Posted Apr 15, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Chad, Hotel Management
Dear Antoine- We appreciate you taking the time to rate your experience with us. Your feedback is important to us and we are pleased to read your time at Loews Atlanta was positive. We hope to welcome you back again soon.
5 out of 5
by Precious

Posted Apr 13, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Chad, Hotel Management
Dear Precious - Thank you for sharing your feedback with us. We are thrilled to read your time here at Loews Atlanta was exceptional and hope to welcome you back again soon!
5 out of 5
by Jennifer

Posted Apr 12, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Chad, Hotel Management
Dear Jennifer- Thank you for sharing your feedback with us. We are thrilled to read your time here at Loews Atlanta was exceptional and hope to welcome you back again soon!
5 out of 5
by A verified traveler

Best Stay in Atlanta

Posted Apr 12, 2016 on Hotels
This was a great hotel. Everything about it is luxurious. We has the Grand Luxury Suite which did not disappoint. We has a group of friends over. The hotel employees were very friendly and understanding. The walls are thick, so no worries about neighbor complaints. The view was breathtaken. Floor to ceiling windows!!!! Be mindful that the mini bar items are charged if you move them. Tue weight is monitored. We were charged, but they did remove the charges at check out when I explain we moved them and out them back. The bed was AWESOME!!!! We loved everything about our stay and look forward to coming back!
Comment from Hotel Management
Jun 18, 2016 by Chad, Hotel Management
Wow. Thank you so much for taking the time to leave us such a detailed review following your recent stay here at Loews Atlanta. We are pleased your Grand Luxury Suite met your needs and you found the beautiful Midtown view to be exceptional. We look forward to welcoming you back again next time.