Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from UK

Posted Jun 10, 2016
Plenty about the hotel that was fine - the rooms are lovely, beds really comfy - but the whole place had very little atmosphere and felt a bit sloppy - as an overall experience it didn't really feel like a 5 star experience or in line with the excellent reputation that the chain has
5 out of 5
by anthony from Atlanta

Posted Apr 21, 2016 on Hotels
Birthday weekend, first time at this hotel, extremely comfy bed
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 19, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Apr 12, 2016
Cons: Better communication from the front desk.
Needs to be a lot cleaner in rooms and bathrooms. Furniture has a lot of marks on it.
5 out of 5
by A verified traveler from NYC

Posted Apr 10, 2016 on CheapTickets
The overall stay was excellent. The staff was excellent and the room was comfortable and cozy. I will definitely stay here again.
5 out of 5
by Melanie

This traveler left a rating score only Posted Apr 10, 2016 on Hotels
4 out of 5
by Yuqing

This traveler left a rating score only Posted Apr 1, 2016 on Hotels
5 out of 5
by A verified traveler from paige

Fabulous hotel!

Posted Mar 23, 2016
Beautiful hotel with luxury accommodations ! We loved our room service attendant Sanchez and bellman!! Great location near shopping and the best dining!
4 out of 5
by A verified traveler

Short romantic getaway

Posted Mar 23, 2016 on Hotels
It was fantastic! All of the staff were phenomenal and the facility was amazing. The only negative is you have to pay for wifi and also there is no coed hot tub.
4 out of 5
by A verified traveler

Nice, but starting to show its age...

Posted Mar 20, 2016
Good stay, but needs to be updated! Have stayed here in the past, always a good central location.