Horrible, Disgusting accompanied by Rude Staff
Posted Dec 13, 2016 on Hotels
There is NOTHING good about this hotel. If the staff was pleasant it might make the fact that the room is disgusting a little more tolerable, unfortunately they are extremely rude and not helpful in any manner. Security, which is a joke, men with an iron on badge out of a bubble gum machine with an ego start banging, not knocking, on your door 2 hours before check out to let you know you have to leave by 11am. They will walk in any time they want, you can not latch your door because they are broken. The room had roaches and the floor was covered in hair. You will not want to take off your shoes, if something falls on the floor leave it, you will never want to use it again.
We paid for a week in advance, after the third night we had a death in the family. NO REFUNDS! We notified them by 10am we would have to check out, we left by 11am. We forgot our own comforter and had to wait on our flight for 6 hours. We called at 1pm to ask if we could go to the room to wait for our flight and got told the room was already rented and we could not return. Of course nothing of ours was found in the room that was already cleaned and no one can check in early, check in is at 3pm. NO EXCEPTIONS. I called corporate and NEVER got a return call. Stay far away from this hotel, it is cheap if you can not afford much but the headache and aggravation is not worth it, sleep in your car.