Reception

Reviews of Masters Inn Atlanta - Doraville at I-85 & 285

2 out of 5
Masters Inn Atlanta - Doraville at I-85 & 285
3092 Presidential Parkway, Doraville, GA

Reviews

6.2
Rating 10 - Excellent. 126 out of 645 reviews" "
Rating 8 - Good. 147 out of 645 reviews" "
Rating 6 - Okay. 145 out of 645 reviews" "
Rating 4 - Poor. 86 out of 645 reviews" "
Rating 2 - Terrible. 141 out of 645 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities
Very few amenities for price.
Stayed 2 nights in Feb 2024

8/10 Good

Louise

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

2/10 Terrible

Saad

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty. No towels. The smoke detectors kept going off. Microwave did not work. Front desk was rude. There were people trying to peek through my window.
Stayed 1 night in Nov 2023

2/10 Terrible

Rayne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The problem was that the staff did not care or help the customers with their issues nor made us feel welcomed.
Stayed 1 night in Oct 2023

2/10 Terrible

Noe

Disliked: Staff & service, property conditions & facilities
The staff was really ugly and they don't let us extend stay
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the $$
I spent 1 or more weekends a month for business like this trip. I found Masters Inn about a year ago and won’t stay anywhere else. It is a perfect match for me, location, convenience, cleanliness, hospitality etc and above all the value quality vs price. They did an awesome job on their renovations a little over a year ago.
Stayed 2 nights in Oct 2023

2/10 Terrible

Santos

Stayed 1 night in Sep 2023

2/10 Terrible

Mikiele

Stayed 1 night in Sep 2023

2/10 Terrible

Arturo

Traveled with partner
Disliked: Property conditions & facilities
We stayed here and someone else opened our door twice
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great.
Stayed 2 nights in Aug 2023

10/10 Excellent

Karen

Stayed 2 nights in Jul 2023

8/10 Good

Benjamin

Stayed 3 nights in Jul 2023

8/10 Good

Sedet

Stayed 2 nights in Jul 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.. Friendly and helpful staff.
Stayed 1 night in Jul 2023

8/10 Good

Arms

Stayed 2 nights in Jul 2023

8/10 Good

Manuel

Stayed 2 nights in Jul 2023

2/10 Terrible

Richard

Stayed 1 night in Jul 2023

8/10 Good

jesus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jul 2023

2/10 Terrible

Wasiq

Traveled with family
Disliked: Property conditions & facilities
Upon checking in, I noticed that the property has no elevator for my elderly parents to use. They are in their late 70s, and they could not climb up the stairs to get to their rooms. I immediately raised it with the staff, who offered no help. I requested a refund for one of the rooms just so I could get my parents another hotel. I was provided no support and was told that they could not cancel the reservation. I do not recommend this place.
Stayed 4 nights in Jun 2023

10/10 Excellent

Guilherme

Stayed 1 night in Jul 2023

6/10 Okay

Nicole

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I was assured there was no smoking near the rooms and sure enough, walked in the room and the overwhelming smell of smoke hit you. Never mind having to walk with 2 toddlers to the room past other rooms with the door open and smoking weed…looked like people lived there. The bathroom vent was so covered in dust, the ceiling had mold, toilet paper roll was broke. Stained mattress and sheets. Couldn’t put bag on shelf cause it was hanging out of the wall. Definitely needs help in the cleanliness department. I was charged $20 extra for early check in, guess that was the only good thing.

2/10 Terrible

Tanner

Stayed 1 night in Jun 2023

8/10 Good

Arms

Stayed 2 nights in Jun 2023

8/10 Good

Ohsang

Liked: Cleanliness, staff & service, property conditions & facilities
The price was very good and the room condition was not bad considering the price. The staff was kind. I enjoyed staying there. Thank you.
Stayed 1 night in Jun 2023
Response from D.P. Senior Manager on Jun 23, 2023
Dear Ohsanf, Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.Sincerely, D.P.Senior Manager

10/10 Excellent

Adam

Stayed 2 nights in Jun 2023
Response from D.P. Senior Manager on Jun 20, 2023
Dear Adam, Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon. Sincerely, D.P.Senior Manager

8/10 Good

OMOTOSHO

Stayed 2 nights in Jun 2023
Response from D.P. Senior Manager on Jun 20, 2023
Dear Omotosho, Thank you for your eight out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.Sincerely, D.P.Senior Manager

6/10 Okay

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023
Response from D.P. Senior Manager on Jun 20, 2023
Thank you for evaluating our property. We look forward to seeing you again soon.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from D.P. Senior Manager on May 28, 2023
Dear Maria, Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.Sincerely, D.P.Senior Manager

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May visit to Atlanta
Consistently good which is why I’m here every month
Stayed 1 night in May 2023
Response from D.P. Senior Manager on May 28, 2023
Dear Stephen, Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.Sincerely, D.P.Senior Manager

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty nice place, especially the newly remodeled building.
Stayed 1 night in May 2023
Response from D.P. Senior Manager on May 28, 2023
Dear Eric, Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.Sincerely,D.P.Senior Manager

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the newly remodeled building. Room was great. Clean. Will definitely be back.
Stayed 1 night in Apr 2023
Response from D.P. Senior Manager on May 28, 2023
Dear Eric, Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.Sincerely,D.P.Senior Manager

6/10 Okay

Marcus

Stayed 1 night in Apr 2023
Response from D.P. Senior Manager on May 28, 2023
Thank you for evaluating our property. We look forward to seeing you again soon.

10/10 Excellent

Angela, Auburndale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from D.P. Senior Manager on May 28, 2023
Dear Angela, Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.Sincerely,D.P.Senior Manager

2/10 Terrible

LaKiedra

Disliked: Staff & service, property conditions & facilities, room comfort
I was not told about the 50 deposit on here and was not expecting that. The boy was rude and was trying to be funny which made me uncomfortable.
Stayed 1 night in Apr 2023
Response from D.P. Senior Manager on Apr 14, 2023
Dear Lakiedra, We apologize your experience was anything less than completely satisfying. Our 50.00 deposit is on the website. We are sorry we could not meet your expectations.Sincerely,D.P.Senior Manager

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from D.P. Senior Manager on Apr 14, 2023
Dear Dawn, Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.Sincerely,D.P.Senior Manager

6/10 Okay

Wesley

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Price was great, but amenities were lacking. From tiny bath towels to no coffee, it just didn't meet expectations, even for a low-cost motel.
Stayed 3 nights in Mar 2023
Response from D.P. Senior Manager on Apr 14, 2023
Dear Wesley, Thank you for evaluating our property. We hope to see you again soon.Sincerely,D.P.Senior Manager

10/10 Excellent

Keith

Stayed 1 night in Apr 2023
Response from D.P. Senior Manager on Apr 30, 2023
Dear Keith, Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.Sincerely,D.P.Senior Manager

10/10 Excellent

Victor

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from D.P. Senior Manager on Apr 2, 2023
Dear Victor, Thank you for your ten out of ten evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are so glad to hear we met all of your expectations. We look forward to seeing you again soon. Sincerely, D.P. Senior Manager

6/10 Okay

Verified traveler

Traveled with family
Smelly room
The words "No frills" really describe this place. The outside looked dingy. The inside looked a lot better/viirtually clean. However, as soon as we walked in, we noticed a smell that reminds me of the smell of public restroom that needs some cleaning. I couldn't find the source of it. So, I kept the door open & the bathroom exhaust fan running for a bit. I could've asked for a different room, but I decided not to because I was tired, the lobby is in different building, and it was raining. Thank goodness, we only stayed for 1 night. Toiletries are only soaps. Bathroom is very small. They also don't have coffee service as advertised. Beds were clean and comfortable :)
Stayed 1 night in Mar 2023
Response from D.P. Senior Manager on Apr 2, 2023
Dear Guest,We apologize your experience was anything less than completely satisfying. Most guests find our newly remodeled rooms clean, fresh smelling and comfortable. We are sorry we could not meet your expectations. Sincerely, D.P. Senior Manager

6/10 Okay

ANGELA, Madison

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023
Response from D.P. Senior Manager on Apr 2, 2023
Dear Angela,Thank you for evaluating our property.we look forward to seeing you again soon. Sincerely, D.P.Senior Manager

4/10 Poor

Ehukai

Disliked: Cleanliness, property conditions & facilities
no hangers..... short on towels and pillows.... seedy area unmetioned $50 deposit for damages? way too expensive no coffee or breakfast
Stayed 1 night in Mar 2023
Response from D.P. Senior Manager on Apr 2, 2023
We apologize your experience was anything less than completely satisfying. We have plenty of towels and pillows and hangers. We are a newly remodeled property and most guests find our rooms clean and comfortable and our amenities plentiful. Incidentals deposits are common in the industry. We are sorry we could not meet your expectations.

2/10 Terrible

Idan

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from D.P. Senior Manager on Mar 25, 2023
Dear Idan, Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.Sincerely,D.P.Senior Manager

2/10 Terrible

David

Stayed 1 night in Mar 2023
Response from D.P. Senior Manager on Mar 25, 2023
Dear David, Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.Sincerely,D.P.Senior Manager

6/10 Okay

Ridwan

Business traveler
The environment looks unkept
Stayed 2 nights in Mar 2023
Response from D.P. Senior Manager on Mar 25, 2023
Dear Ridwan,Thank you for evaluating our property. We hope you will give us another opportunity to exceed your expectations.Sincerely D.P. Senior Manager

2/10 Terrible

Ahkkeel

Liked: Cleanliness
Stayed 1 night in Feb 2023
Response from D.P. Senior Manager on Mar 25, 2023
Dear Ahkeel,Thank you for evaluating our property. We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.Sincerely, D.P. Senior Manager

8/10 Good

Loray

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of renovations have been done and are still in the works. Room is beautiful and clean. Economical for my needs. Safe clean place to sleep. No frills but a nice place. This travel nurse just wished my room had a Do Not Disturb sign Lots of potential here.
Stayed 2 nights in Feb 2023
Response from D.P. Senior Manager on Mar 4, 2023
Dear Loray,Thank you for your positive evaluation and feedback. We are happy to hear you found your room to be beautiful, clean, safe and economical. We are sorry you did not have a do not disturb sign. We will address that matter. We look forward to seeing you again soon. Sincerely, D.P. Senior Manager

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met all expectations. Hotel is being updated and renovated. Upgrades are good
Stayed 1 night in Feb 2023
Response from D.P. Senior Manager on Mar 4, 2023
Dear Stephen, Thank you for your ten out of ten evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are so glad to hear we met all of your expectations. We are happy you liked all of our renovating and updates. We look forward to seeing you again soon. Sincerely, D.P. Senior Manager

10/10 Excellent

Ivan

Stayed 3 nights in Feb 2023
Response from D.P. Senior Manager on Mar 4, 2023
Dear Ivan,Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.Sincerely, D.P. Senior Manager

8/10 Good

jana

Traveled with family
Liked: Cleanliness, staff & service
The lady at check in was very kind and helpful. The property itself is run down and the parking is poor. My room was on the back and there was no parking. I like to see my car from my room!! But the room itself was very clean. Beds comfortable. Bathroom clean. Plenty of towels. Fridge and microwave in the room! Overall it was suitable.
Stayed 1 night in Feb 2023
Response from D.P. Senior Manager on Feb 22, 2023
Thank you for evaluating our property. Glad you found our staff kind and helpful and our rooms very clean and comfortable. We hope to see you again soon.

10/10 Excellent

norman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded Expectations
I was taken away by the opulence of this establishment. The floors and shower and imported italian marble.
Stayed 1 night in Feb 2023
Response from D.P. Senior Manager on Feb 10, 2023
Thank you for your ten out of ten evaluation and positive feedback. We are so happy to hear we exceeded your expectations. We look forward to seeing you again soon.