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Reviews of Motel 6 Atlanta, GA - Downtown

2 out of 5
Motel 6 Atlanta, GA - Downtown
311 Courtland Street NE, 75 South Exit # 249, Atlanta, GA

Reviews

7.2

Good

Rating 10 - Excellent. 241 out of 1003 reviews" "
Rating 8 - Good. 347 out of 1003 reviews" "
Rating 6 - Okay. 209 out of 1003 reviews" "
Rating 4 - Poor. 100 out of 1003 reviews" "
Rating 2 - Terrible. 106 out of 1003 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine for the price , a lot of homeless people in the area but it is safe in the hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Raijieli

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in Apr 2024
Response from Customer Care Team on Apr 17, 2024
Dear Raijieli, thank you for sharing your feedback with us! We're delighted to hear that you had a great experience during your stay. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. If there are any specific aspects of your stay that you particularly enjoyed or any areas where you feel we could improve further, please don't hesitate to let us know. Your insights are invaluable to us as we strive to provide exceptional experiences for all our guests. We look forward to welcoming you back for another great stay in the future!Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

RUSSELL

Liked: Cleanliness, staff & service, property conditions & facilities
So tha place itself was excellent for the price. I was worried about safety but it was extremely safe. Parking also was safe underground. Excellent value. And staff was very nice....
Stayed 2 nights in Apr 2024
Response from Customer Care Team on Apr 15, 2024
Dear Russell, we're thrilled to hear that you had an excellent experience during your stay with us! Providing a safe and comfortable environment for our guests is always our top priority, and we're delighted that you found our facilities and parking to be secure. Additionally, we're glad to hear that you found our hotel to be excellent value for the price and that our staff provided you with friendly service. Your satisfaction is important to us, and we appreciate your positive feedback. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

Charles, Fort Lauderdale

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Customer Care Team on Apr 8, 2024
Dear Charles, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service
The location next to the main convention hotels is excellent. the low price of the rooms is a big draw. The property is just fine with secured underground parking and the rooms are adequate
Stayed 10 nights in Mar 2024
Response from Customer Care Team on Mar 27, 2024
Dear David, thank you for your feedback! We're thrilled to hear that you found our hotel's location convenient and appreciated the affordable room rates. It's great to know that you found our secured underground parking and rooms to be satisfactory. We're committed to providing a comfortable stay for all our guests, and we hope to welcome you back again for another pleasant experience in the future!Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and budget friendly!
Stayed 3 nights in Mar 2024
Response from Customer Care Team on Mar 25, 2024
Dear Keith, we're thrilled to hear that you had a great and budget-friendly experience during your stay with us! Providing excellent value and a positive experience for our guests is always our goal, and we're delighted that we were able to meet your expectations. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another fantastic stay in the future!Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

4/10 Poor

Matt

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 18, 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Good

William Paul, Woodbridge

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a week and they clean my room everyday with fresh towels. Rooms were renovated.
Stayed 6 nights in Mar 2024
Response from Customer Care Team on Mar 18, 2024
Dear William, thank you for choosing to stay with us for your week-long visit! We're thrilled to hear that you found our renovated rooms to your liking and that our housekeeping team ensured your room was refreshed daily. Providing clean and comfortable accommodations is a top priority for us, and we're glad we could meet your expectations. Should your travels bring you back to the area, we'd be delighted to host you again!Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convient and well maintained
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 13, 2024
Dear Jackson, thank you for your feedback! We're delighted to hear that you found our hotel convenient and well-maintained. Providing a comfortable and convenient experience for our guests is our top priority, and we're pleased to hear that we met your expectations. We hope to welcome you back again soon!Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

Maria

Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 29, 2024
Dear Maria, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

ROBERT

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly thought everything was done well by Motel 6 and that there wasn't one thing I needed that they didn't provide. I'd simply encourage them to keep doing what they're doing and making travelers comfortable.
Stayed 7 nights in Feb 2024
Response from Customer Care Team on Mar 12, 2024
Dear Robert, we sincerely appreciate your positive feedback regarding your recent stay at Motel 6. It's truly rewarding to hear that we met your expectations, and we're thrilled to know you found everything you needed for a comfortable stay. Your encouragement means a lot to us, and we are committed to maintaining the high standards that our guests deserve. If you have any further suggestions or specific aspects you enjoyed, please feel free to share. We look forward to welcoming you back for another excellent experience in the future.Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Customer Care Team on Feb 27, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Care Team on Feb 27, 2024
Dear Jack, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

6/10 Okay

Sara Lorinda Johns

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Property was adequate, clean, no bedbugs, polite staff, but the area was unsafe and it was loud all night.
Stayed 1 night in Feb 2024
Response from Customer Care Team on Feb 27, 2024
Dear Sara, thank you for taking the time to share your feedback with us. We appreciate your kind words regarding the cleanliness of our property, the absence of bedbugs, and our polite staff. However, we sincerely apologize for any inconvenience caused by the noise and concerns about the area's safety. We take the safety and comfort of our guests very seriously, and we will handle the noise issues to ensure a more peaceful stay in the future. If there are specific details about your experience you would like us to investigate further, please provide additional information, such as the date of your stay and room number. Your feedback is invaluable, and we hope to have the opportunity to welcome you back for an improved experience. Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Easy check in! Amble parking and my room was cleaned daily. I will stay again!
Stayed 3 nights in Feb 2024
Response from Customer Care Team on Feb 22, 2024
Dear Monique, we are happy to have hosted you and served you well at the Motel 6 Atlanta Downtown. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

6/10 Okay

LESLEY, LOS ANGELES

Disliked: Amenities, property conditions & facilities
Dirty water
Stayed 2 nights in Feb 2024
Response from Customer Care Team on Feb 21, 2024
Dear Guest,We're truly sorry to hear about the issue with dirty water during your stay. Ensuring a comfortable and pleasant experience for our guests is our top priority, and we apologize for any inconvenience caused. We'll investigate this matter promptly to address any underlying issues and ensure that our amenities and property conditions meet the highest standards. Your feedback is invaluable to us, and we appreciate your understanding. If there's anything else we can do to make it right, please don't hesitate to let us know. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

2/10 Terrible

Jorge H

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked the hotel and payed for the hotel but when i arrived the recepcionist told me that my reservation was canceled
Stayed 3 nights in Jan 2024
Response from Customer Care Team on Feb 7, 2024
Dear Jorge, we sincerely apologize for the inconvenience you experienced with your reservation. This situation is certainly not reflective of the standard of service we aim to provide. We understand the frustration this may have caused, and we will investigate the matter with urgency to understand and rectify the issue. Please be assured that we take this matter seriously and will work to prevent such occurrences in the future. If there's anything specific you'd like to share or any preferences for your future stays, please feel free to let us know. Your feedback is important, and we hope to have the opportunity to regain your trust on a future visit.Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Parking deck below was safe and reassuring. Only downside was I found the price a tad high for the Motel 6 brand.
Stayed 2 nights in Feb 2024
Response from Customer Care Team on Feb 13, 2024
Dear Joshua, thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our staff friendly and helpful and that you felt secure in our parking deck. We appreciate your input regarding the pricing, and we regularly review our rates to ensure they align with the value and service we provide. We hope to welcome you back in the future and assure you of our commitment to providing a great experience at a fair value.Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

6/10 Okay

JORGE

Stayed 3 nights in Jan 2024
Response from Customer Care Team on Mar 21, 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Allen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked great for the conference at the world congress center, but a good walk.
Stayed 2 nights in Jan 2024
Response from Customer Care Team on Feb 2, 2024
Dear Allen, thank you for choosing our hotel for your conference stay. We're pleased to hear that our location served your needs well, despite the distance from the World Congress Center. Your feedback is valuable, and we appreciate you taking the time to share your experience. If there's anything specific you'd like us to improve or if you have any suggestions, please feel free to let us know. We hope to have the opportunity to welcome you back for future events or visits.Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

Christopher Jay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Customer Care Team on Jan 19, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

James Immanuel

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Jan 2024
Response from Customer Care Team on Jan 9, 2024
Dear James, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and cheap.
We wanted to be close to Centennial Park. It’s a Motel 6, it was clean, it was updated recently, it was cheap, again… it’s a motel 6. I think this is the second time in my life I have stayed at a Motel 6. For $40 or $50 more I’d probably stay at a Hampton, but it worked.
Stayed 2 nights in Dec 2023
Response from Customer Care Team on Jan 1, 2024
Dear William, we appreciate your feedback and are glad to hear that our location and cleanliness meet your needs. We understand that different guests have varying preferences and expectations regarding accommodations. While we aim to offer competitive pricing, we also strive to provide a comfortable and pleasant stay for all our guests. Your comments will be shared with our team as we continuously work to improve our services and offerings. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy who checked me in was so nice and acomodating. A really very nice guy . Very likeable and friendly
Stayed 1 night in Dec 2023
Response from Customer Care Team on Jan 1, 2024
Dear David, we're thrilled to hear that you had a positive experience with our staff member during check-in. Providing friendly and accommodating service is important to us, and we're glad that our team member made a positive impression on you. Thank you for taking the time to share your feedback, and we hope to welcome you back for another enjoyable stay in the future!Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities
No me gusta el cobro del parking
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 30, 2023
Dear Adriana, thank you for sharing your feedback with us. We understand that parking charges can be a concern for some guests. We strive to offer competitive rates while ensuring the safety and convenience of our parking facilities. Your feedback is valuable, and we'll certainly take it into consideration as we continually evaluate our services and offerings. If there's anything else we can assist you with or if you have further suggestions, please feel free to reach out. We hope to have the opportunity to better serve you in the future.Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

??

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check-in, Easy parking. Close to cocacola, aquarium.
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 30, 2023
Dear guest, thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our early check-in process convenient and appreciated our parking facilities. It's always a pleasure to know when our location proves advantageous for our guests, especially with attractions like Coca-Cola and the aquarium nearby. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

Daytron

Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 26, 2023
Dear Daytron, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very impressive despite the hiccup at check-in
We were really impressed by the cleanliness and overall condition of the property. The only complaint that we had was that the person at the desk at check-in kept telling me that I needed to pay for the room even though I prepaid at the time of booking. It took almost an hour for the guy to figure it out and find my reservation.
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 20, 2023
Dear guest, thank you for your feedback, and we apologize for the inconvenience you experienced during check-in. We're glad to hear that you were impressed with the cleanliness and overall condition of the property. We'll certainly share the issue with our front desk staff to ensure smoother check-ins in the future. We appreciate your patience and hope to have the opportunity to serve you better on your next visit.Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

2/10 Terrible

Merzek

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!! It’s in the center for an affordable price!
Stayed 4 nights in Nov 2023
Response from Customer Care Team on Dec 5, 2023
Dear Claudia, thank you for your positive feedback! We're thrilled to hear that you found our hotel to be very nice and centrally located at an affordable price. Providing excellent value and a convenient location are important aspects of our commitment to guest satisfaction. We appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit. If there's anything specific you loved about your stay or if you have any suggestions for improvement, feel free to share.Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheapest for a reason!
Nothing like hearing the roar of the ATL traffic all times of the night. On top of it, they charge $15/day for parking, if when you are the ONLY vehicle in the parking lot. It was NOT disclosed when I confirmed the booking.
Stayed 2 nights in Nov 2023
Response from Customer Care Team on Dec 5, 2023
Dear John, we're sorry to hear about the issues you experienced during your stay. Your feedback is important to us, and we apologize for any inconvenience caused. We understand that unexpected charges and disturbances can impact the overall experience. Please know that we take your comments seriously, and we will review our communication processes to ensure that all relevant information, including parking fees, is clearly communicated to guests during the booking process. If there are specific details about cleanliness, staff service, or room comfort that you'd like to share, we'd appreciate more information to handle these concerns appropriately. We value your input and strive to make improvements based on guest feedback. We apologize again for any frustration you experienced, and we hope to have the opportunity to better serve you in the future. If you have any further comments or if there's anything else you'd like to discuss, please feel free to share. Safe travels!Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

Sirjames

Stayed 1 night in Nov 2023
Response from Customer Care Team on Dec 5, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Claudia Joy, Ambler

Liked: Cleanliness
Stayed 4 nights in Nov 2023
Response from Customer Care Team on Nov 18, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 14, 2023
Dear Cesar, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

Selena

Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 14, 2023
Dear Selena, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

Stella

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent experience. The rooms were clean, house keeping was excellent and friendly. Right in town at a reasonable price.
Stayed 2 nights in Oct 2023
Response from Customer Care Team on Nov 11, 2023
Dear Stella, thank you for sharing your positive experience! We're thrilled to hear that you had an excellent stay and that the rooms were clean. It's also great to know that you found the housekeeping service to be excellent and friendly. Being in the heart of town at a reasonable price is certainly a plus. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to let us know. We appreciate your feedback, and we hope to have the pleasure of welcoming you back in the future!Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 11, 2023
Dear Alberto, we're glad to hear that the hotel's location worked well for you and was close to everything you needed. If there are any specific aspects of your stay that you found particularly convenient or enjoyable, or if you have any suggestions for improvement, please feel free to share. We value your feedback and look forward to serving you again in the future!Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was convenient to everything we needed to get to. Did have a problem with heater, but it was quickly fixed. Staff was friendly and helpful.
Stayed 3 nights in Nov 2023
Response from Customer Care Team on Nov 7, 2023
Dear Pam, we appreciate your feedback and are pleased to hear that our motel's location was convenient for your needs. It's great to know that the issue with the heater was promptly resolved and that you found our staff to be friendly and helpful. If you have any specific comments or suggestions for your next stay, please feel free to share. We look forward to the opportunity to serve you again and provide an even more comfortable experience in the future.Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

2/10 Terrible

Whitney

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Customer Care Team on Nov 6, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Bryant

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 2 nights in Nov 2023
Response from Customer Care Team on Nov 7, 2023
Dear Bryant, we're glad to hear that you found the parking at our hotel to be easy. A hassle-free parking experience can certainly enhance your stay. If you have any other specific comments or suggestions for your next visit, please feel free to share. We look forward to serving you again in the future.Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

8/10 Good

Beera

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Oct 2023
Response from Customer Care Team on Nov 6, 2023
Dear Beera, thank you for your concise feedback. We're pleased to hear that your stay was good. If you have any additional comments or specific aspects you enjoyed about your stay, please feel free to share them with us. Your feedback helps us ensure that our guests have a positive experience. We hope to have the opportunity to welcome you back in the future. If you have any questions or requests, please don't hesitate to reach out to us.Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

4/10 Poor

Dennis

Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 6, 2023
Dear Dennis, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

6/10 Okay

Jorema F

No need to state.
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 6, 2023
Dear Jorema, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

8/10 Good

Sharon

Traveled with group
Liked: Cleanliness, staff & service
It looks a bit like a fortress at first. Rooms were nice though. No tissue.
Stayed 1 night in Nov 2023
Response from Customer Care Team on Nov 2, 2023
Dear Sharon, thank you for your feedback. We're glad to hear you found the rooms nice. We appreciate your observation about the appearance, and we'll consider ways to make the property's exterior more welcoming. We'll also take note of the tissue issue and work on ensuring all essential amenities are provided for our guests. If you have any further comments or suggestions, please feel free to share. We value your input and hope you had an overall pleasant stay.Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

10/10 Excellent

Franci, Maple Grove

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our check in was easy. We were surprised to find out that there is a $15 parking fee. This should probably be on the app so people are aware of it when choosing a place to stay.
Stayed 1 night in Oct 2023
Response from Customer Care Team on Nov 2, 2023
Dear Franci, we appreciate your feedback and apologize for any inconvenience you experienced regarding the parking fee. We'll certainly take your suggestion into consideration and explore ways to make this information more transparent for future guests. Thank you for staying with us, and we hope you had an otherwise enjoyable stay. If you have any more feedback or questions, please feel free to share them with us.Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Customer Care Team on Nov 2, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Lakeisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Customer Care Team on Oct 28, 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 Good

Lawrence

Stayed 4 nights in Oct 2023
Response from Customer Care Team on Nov 14, 2023
Dear Lawrence, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Motel 6 Atlantic DowntownCustomer Care Team

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 24, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The price was attractive, the room was clean. The area is noisy, the room didn't had some noise isolation so, it was basically like sleep on the street with all that noise. The area looks not the best and the warning about the hotel has no responsibility if yoir car gets robbed or damage,it doesn't helps.
Stayed 1 night in Oct 2023
Response from Customer Care Team on Oct 24, 2023
Dear Maria, thank you for your feedback. We're glad to hear that you found the price attractive and the room clean. We apologize for any inconvenience caused by the noise in the area and the lack of noise isolation in the room. We understand the importance of a peaceful night's rest and will look into any possible improvements. We also take your comments about the area and the warning about car safety seriously, and we will review our communication regarding these matters to provide a better experience for our guests. If you have any specific suggestions or comments to make your next stay even more enjoyable, please feel free to share. We appreciate your feedback and hope to have the opportunity to welcome you back in the future. Thank you for choosing our hotel.Best Regards, Motel 6 Atlantic DowntownCustomer Care Team