Ratings based on 236 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Augusta, GA

Spacious room, better than expected!

Posted Mar 15, 2016
Pros: Spacious, clean, convenient, full kitchen
Cons: Technology upgrades, shower upgrades
I needed a hotel in Buckhead and I booked this because of the low price in the area. I requested a first floor room when I booked on Expedia, and I got one. I wasn't expecting much, but I was pleasantly surprised at how large the double queen room was! I did not realize there would be two bedrooms, walk-in closets, two bathrooms, a full kitchen, and a living room. It was like a small apartment. The woman at the front desk was friendly. I would stay here again.
Comment from Hotel Management
May 30, 2016 by Cassandra Guest Relations Manager, Hotel Management
Thank you for choosing the Quality Suites Buckhead Village, We hope to see you again soon!
2 out of 5
by A verified traveler

Fees?

Posted Mar 5, 2016
$56 additional fees. Receptionist would not help.
2 out of 5
by A verified traveler from Houston, TX

Not the Best Hotel It Could Be!

Posted Mar 2, 2016
Pros: Staff was friendly.
Cons: Better equipped kitchen, better lighting, comfortable sofa, more comfortable seating, working wifi
Location: Nothing close. Must have car or use taxi to get anywhere.
Check in was fine. Room was clean and mostly quiet. The website says restaurant on site...not! Laundry facilities on site...not! Free wifi...yes, but it didn't work! Lots of construction so lots of blocked sidewalks and debris. The lighting in the room was terrible except for the light on the desk. The desk and chair were comfortable, the sofa...not! No extra chair. There was a refrigerator, stove and microwave but no dishes or silverware except for 2 plastic silverware packets with salt, napkin, etc., two plastic plates and one plastic bowel. There were 3 'teflon' cooking spoons and two cooking pots. NOT WHAT I WOULD CALL A 'KITCHEN', certainly not one you could use on a family vacation...by the time you buy what you need to cook....you might as well go out to eat!!! When the frig cycled on, you could hear it in the bedroom, it was so loud! The staff was friendly and helpful but I will not stay here again. Too bad, with a little work, this could be a good vacation spot!
5 out of 5
by A verified traveler from Chicago, IL

Nice hotel in Atlanta

Posted Dec 30, 2015
Pros: Everything
We had a great room and the breakfast buffet included hot food.
Comment from Hotel Management
Jan 6, 2016 by Cassandra Guest Relations Manager, Hotel Management
Thank you so much for choosing the Quality Suites Buckhead Village, We hope to see you again soon!
5 out of 5
by A verified traveler from Washington state

Great stay

Posted Dec 18, 2015
Pros: Nice room and friendly staff. Neat and clean. The breakfast was very good and they kept it supplied right to the very end of breakfast hours.
Location: We were visiting our daughter so didn't look for things to do nearby. The location is convenient to stores and a mall.
Lovely 2 bedroom suite with kitchen and living room. The only slight negative in 4 night stay was a communication issue. The maid did not speak English well and did not understand our request to have the bedroom made up. She did not make the bed (not a big deal) but she also did not replace the towels. This was just one of the 4 nights. Also one of the nights a group of young people in the room next to us partied most of the night - running outside and making noise. We asked them to stop which they did for a while but then started up again. I guess we should have called the desk but didn't.
Comment from Hotel Management
Dec 22, 2015 by Guest Relations Manager, Hotel Management
Thank you for choosing the Quality Suites Buckhead VIllage, We are glad you enjoyed your stay with us. We hope to see you again soon!
4 out of 5
by A verified traveler from sc

always stay here

Posted Dec 7, 2015
quiet convinent close to good resturants value always stay here like the suite hotel concept
Comment from Hotel Management
Dec 10, 2015 by Quality Suites Buckhead Village, Hotel Management
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Cassandra Lavie Guest Relations Manager Quality Suites-Buckhead Village 404-262-7880
4 out of 5
by A verified traveler

Great hotel for the moneh

Posted Dec 6, 2015
The place has older appliances, but it's perfect if you're going to Buckhead to go out. The rooms are actually huge, basically a 2 bed room apartment.
Comment from Hotel Management
Dec 9, 2015 by Quality Suites Buckhead, Hotel Management
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Cassandra Lavie Guest Relations Manager Quality Suites-Buckhead Village 404-262-7880
4 out of 5
by A verified traveler

Posted Dec 3, 2015
Enjoyed the stay and the staff was quite friendly..
Comment from Hotel Management
Dec 10, 2015 by Quality Suites Buckhead Village, Hotel Management
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Cassandra Lavie Guest Relations Manager Quality Suites-Buckhead Village 404-262-7880
5 out of 5
by A verified traveler from South Carolina

Nice!

Posted Nov 22, 2015
The staff was kind. The room was spacious and clean. The breakfast was awesome. Far exceeded our expectations.
Comment from Hotel Management
Nov 23, 2015 by Cassandra Guest Relations Manager, Hotel Management
Thank you for choosing the Quality Suites Buckhead Village, We hope to see you again soon!
4 out of 5
by A verified traveler from Melbourne, FL

First stay in Atlanta

Posted Nov 18, 2015
Pros: Everything, except having to go outside the building at night to get to the lobby. The upside was not having "hallway noise".
Cons: Maybe have a map in the room, showing local places to eat/shop?
Location: It was nice to be close to the Atlanta History Center, and Georgia Aquarium.
My first time staying in Atlanta, it was nerve racking getting to the hotel, since I only had MapQuest directions. Had a hard time finding the hotel, because the street sign was hard to find. But once we found the hotel, I was very surprised to learn that it wasn't just one room with 2 queen beds, it was like having an apartment with 2 rooms and 2 bathrooms. Our room was very clean and comfortable.
Comment from Hotel Management
Nov 27, 2015 by Cassandra Lavie Guest Relations Manager, Hotel Management
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!