Ratings based on 888 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Nice hotel in Atlanta

Posted Dec 30, 2015
Pros: Everything
We had a great room and the breakfast buffet included hot food.
Comment from Hotel Management
Jan 6, 2016 by Cassandra Guest Relations Manager, Hotel Management
Thank you so much for choosing the Quality Suites Buckhead Village, We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington state

Great stay

Posted Dec 18, 2015
Pros: Nice room and friendly staff. Neat and clean. The breakfast was very good and they kept it supplied right to the very end of breakfast hours.
Location: We were visiting our daughter so didn't look for things to do nearby. The location is convenient to stores and a mall.
Lovely 2 bedroom suite with kitchen and living room. The only slight negative in 4 night stay was a communication issue. The maid did not speak English well and did not understand our request to have the bedroom made up. She did not make the bed (not a big deal) but she also did not replace the towels. This was just one of the 4 nights. Also one of the nights a group of young people in the room next to us partied most of the night - running outside and making noise. We asked them to stop which they did for a while but then started up again. I guess we should have called the desk but didn't.
Comment from Hotel Management
Dec 22, 2015 by Guest Relations Manager, Hotel Management
Thank you for choosing the Quality Suites Buckhead VIllage, We are glad you enjoyed your stay with us. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from sc

always stay here

Posted Dec 7, 2015
quiet convinent close to good resturants value always stay here like the suite hotel concept
Comment from Hotel Management
Dec 10, 2015 by Quality Suites Buckhead Village, Hotel Management
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Cassandra Lavie Guest Relations Manager Quality Suites-Buckhead Village 404-262-7880
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for the moneh

Posted Dec 6, 2015
The place has older appliances, but it's perfect if you're going to Buckhead to go out. The rooms are actually huge, basically a 2 bed room apartment.
Comment from Hotel Management
Dec 9, 2015 by Quality Suites Buckhead, Hotel Management
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Cassandra Lavie Guest Relations Manager Quality Suites-Buckhead Village 404-262-7880
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2015
Enjoyed the stay and the staff was quite friendly..
Comment from Hotel Management
Dec 10, 2015 by Quality Suites Buckhead Village, Hotel Management
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Cassandra Lavie Guest Relations Manager Quality Suites-Buckhead Village 404-262-7880
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Nice!

Posted Nov 22, 2015
The staff was kind. The room was spacious and clean. The breakfast was awesome. Far exceeded our expectations.
Comment from Hotel Management
Nov 23, 2015 by Cassandra Guest Relations Manager, Hotel Management
Thank you for choosing the Quality Suites Buckhead Village, We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, FL

First stay in Atlanta

Posted Nov 18, 2015
Pros: Everything, except having to go outside the building at night to get to the lobby. The upside was not having "hallway noise".
Cons: Maybe have a map in the room, showing local places to eat/shop?
Location: It was nice to be close to the Atlanta History Center, and Georgia Aquarium.
My first time staying in Atlanta, it was nerve racking getting to the hotel, since I only had MapQuest directions. Had a hard time finding the hotel, because the street sign was hard to find. But once we found the hotel, I was very surprised to learn that it wasn't just one room with 2 queen beds, it was like having an apartment with 2 rooms and 2 bathrooms. Our room was very clean and comfortable.
Comment from Hotel Management
Nov 27, 2015 by Cassandra Lavie Guest Relations Manager, Hotel Management
Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Room in back of property 411

Posted Nov 17, 2015
Hotel need to close the dumpster there are raccoons active actively moving around and was very scary parking lot is always full at night no where to park close by room was furthest away from any other room on the property Hotel look fairly clean can use more upgrades very strong old smell odor in room
Comment from Hotel Management
Nov 20, 2015 by Cassandra Lavie, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Cassandra Lavie Guest Relations Manager Quality Suites-Buckhead Village 404-262-7880
4 out of 5
Recommended
for Everyone
by A verified traveler from Bullard, TX

Overall good stay

Posted Nov 12, 2015
Pros: The shower.
Cons: Make sure everything was in proper working order before arrival.
Location: World of Coca-Cola and the Aquarium
The staff was very friendly but our Bedroom TV did not work until our last night of the stay. We called the first night we were there but they did not get it fixed until the last evening we were there. Since there was a TV in the living area it was not a huge deal but for someone who sleeps better with background noise, it wasn't as great a stay as it could have been. If the staff had not been so friendly I might have complained more.
Comment from Hotel Management
Nov 16, 2015 by Cassandra Guest Relations Manager, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your online review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. I do apologize for the inconvenience you incurred in regards to the television in your room. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
3 out of 5
Recommended
for Everyone
by A verified traveler from

Business stay.

Posted Nov 3, 2015
Pros: Staff.
Cons: Complete renovation.
Location: Good.
Under renovation. Some repairs/construction took away from the stay.
Comment from Hotel Management
Nov 10, 2015 by Cassandra Guest Relations Manager, Hotel Management
Thank you for choosing the Quality Suites Buckhead Village, I am glad you enjoyed your stay with us.