Ratings based on 241 Verified Reviews

3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently located.

Posted Feb 14, 2017
Stayed here before and it was great. This time had a bad room. Shower had troubles staying on, the refrigerator leaked and the sky light had air coming in through it.
Comment from Hotel Management
Feb 17, 2017 by Cassandra Guest Relations Manager, Hotel Management
Thank you so much for choosing the Quality Suites Buckhead Village, We greatly appreciate your feedback. We will utilize the information you provided to improve our property.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

We were sightseeing on a budget

Posted Nov 19, 2016
Pros: The location for our purposes and it seemed to be in a safe area.
Cons: The breakfast was good, but it seemed construction workers came in early and the food was not replenished very quickly.
Location: It is above the mid-line of Atlanta, rather centered east & west. Getting to places we wanted was fairly convenient.
This is an older motel in reasonably good repair, located in a neighborhood with considerable construction going on. It is somewhat centered on the destinations we sought, including a museum or two, zoo, and some historical areas. The area around it has rather upscale businesses, restaurants, and a car dealer or two, and we didn't see a real grocery store or a laundromat. The Atlanta traffic is Atlanta traffic and we put some effort into avoiding the busiest times. The staff members we met were quite pleasant and helpful. I asked a housekeeper I saw outside a room for some extra towels, which she didn't have on her cart. She took me to the laundry room and we waited a minute for some to come out of a dryer, and I have never seen towels folded so efficiently. She also answered questions and helped me with my Spanish.
Comment from Hotel Management
Dec 3, 2016 by Cassandra Guest Relations Manager, Hotel Management
Thank you for your feedback regarding your stay with us, We greatly appreciate your input and will utilize it in regards to improving our property. We hope you choose the Quality Suites Buckhead Village again in the future!
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Nov 19, 2016
Pros: Location, location, location.
The room was ok. Outdated appliances/washrooms. They are definitely in the work of renovations. But, excellent location. a bit pricey for what you get. But, excellent service. Very kind employees.
3 out of 5
by A verified traveler

Posted Nov 15, 2016
Pros: I was worn. The wall of the room was dirty, the bathtub was stained. The blinds were broken.
Cons: paint the walls and keep and eye on housekeeping
Location: The location was ok
I was ok, in a pinch. But I will not choose this hotel in the future.
Comment from Hotel Management
Dec 3, 2016 by Cassandra Guest Relations Manager, Hotel Management
Thank you so much for your feedback, We utilized the information you provided to improve our property. We hope you decide to use this property again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2016
The rooms were huge (separate bedroom and living room with a kitchen area) and the breakfast selection was very good. Also close to lots of restaurants and shopping (Lenox Square is just a short drive away). I will definitely stay here again next time I'm in Atlanta.
Comment from Hotel Management
Dec 3, 2016 by Cassandra Guest Relations Manager, Hotel Management
Thank you so much for the positive feedback you provided about our property, We greatly appreciate it. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice huge room

Posted Sep 22, 2016
Best place to stay in Buckhead for the price. Close to everything in Atlanta.
Comment from Hotel Management
Oct 19, 2016 by Cassandra Guest Relations Manager, Hotel Management
Thank you for choosing the Quality Suites Buckhead Village, Were glad you enjoyed your stay with us and will choose us again in the near future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Reunion in town

Posted Sep 20, 2016
Hotel was better than expected. The staff was friendly and always available when needed. Room was comfortable and had everything I needed.
Comment from Hotel Management
Oct 19, 2016 by Cassandra Guest Relations Manager, Hotel Management
Thank you for choosing the Quality Suites Buckhead Village, Were glad you enjoyed your stay with us and will choose us again in the near future!
2 out of 5
by A verified traveler

Posted Aug 4, 2016
Hotel needs renovation. Old bedding. The cabinets in the kitchen are probably original from when it was built. The tv in the bedroom didn't work. There was no hairdryer. The shower water was either hot or too hot, no cold! And don't even look inside the dishwasher!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tallahassee, FL

Excellent Atlanta Location

Posted Jul 31, 2016
Pros: Location, full breakfast every morning, reasonable rate, extremely friendly and helpful staff.
Location: Minutes away from Lenox Square Mall and the Lenox MARTA station. The excellent Pricci Italian restaurant is right across the street.
I met my sister in Atlanta to see the Chihuly installation at the Atlanta Botanical Gardens. The hotel was easy to find from the interstate and is on a quiet street. It's within easy driving distance of Lenox Mall and the Lenox MARTA station. We had dinner one night at Pricci, a wonderful Italian restaurant right across the street from the hotel. There are other restaurants and bars nearby. I was very impressed with the two bedroom suite with full kitchen.
Comment from Hotel Management
Oct 19, 2016 by Cassandra Guest Relations Manager, Hotel Management
Thank you for choosing the Quality Suites Buckhead Village, Were glad you enjoyed your stay with us and will choose us again in the near future!
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Second time staying here

Posted Jul 9, 2016
Pros: Staff.
Cons: Obviously, a good refrigerator.
This is the second time we have stayed here. The location is good. close to everything that we need. Quiet. The breakfast is good. The refrigerator in our room did not work and they could not fix while we were there. Front desk offered "what can we do to remedy this for you?". We chose to stay in that room anyway. It was good for them to offer. Still would consider this place for our next trip to Atlanta.
Comment from Hotel Management
Oct 19, 2016 by Cassandra Guest Relations Manager, Hotel Management
Thank you for choosing the Quality Suites Buckhead Village, Were glad you enjoyed your stay with us and will choose us again in the near future!